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Hilton Garden Inn Times Square

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Traveller (1282)
Room & Suite (770)
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Overview
  • Excellent56%
  • Very good35%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“times square”(1,964 reviews)
“pigalle restaurant”(100 reviews)
“great location”(1,437 reviews)
AMENITIES
Free Internet
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Fitness centre
3 Star Hotel
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Additional information
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,698)
There are newer reviews for Hilton Garden Inn Times Square
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6,568 results
Traveller rating
3,651
2,260
437
123
97
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3,651
2,260
437
123
97
Show reviews that mention
All reviewstimes squarepigalle restaurantgreat locationfood emporiumfire stationnew yorkfridge and microwaveattached restaurantcentral parkaround the cornerthe theater districtwithin walking distancerestaurant rowstreet noisehell's kitchenhigher floorwould definitely stay here again
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21 - 25 of 6,568 reviews
Reviewed 1 week ago

Stayed for 2 nights and loved the location. Just be aware there is this hotel and the Hilton Garden Inn Times Square South - it is very easy to go to the wrong one...! Just around the corner from Times Square and close to a...More

Thank Doctor_P_UK
Response from Maria Isabel A, Manager at Hilton Garden Inn Times SquareResponded 1 week ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and I will take a look at the lobby shop's items. Your comments will help us as we continually work to improve our...More

Reviewed 2 weeks ago

Breakfast is a joke! Used a buffet or restaurant style at Hilton Garden inn? Not here! Welcome to the food you get at the airport kiosk! Microwaved eggs pita things yay! The rudest staff I have ever seen at a Hilton.More

Review collected in partnership with Hilton Garden Inn
Thank hayessandrew
Response from Maria Isabel A, Manager at Hilton Garden Inn Times SquareResponded 1 week ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and I am very sorry that our restaurant did not meet your expectations, we will work on it. Your comments will help us...More

Reviewed 2 weeks ago via mobile

I’ve stayed here multiple times for vacation with my husband and we really like the location. The customer service hasn’t been as great the last couple of years. But whatever, it’s New York. Over the years we have continued to stay bc we are accustomed...More

1  Thank wandermust99
Response from Maria Isabel A, Manager at Hilton Garden Inn Times SquareResponded 2 weeks ago

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and I am very sorry for the late cancellation fee that...More

Reviewed 2 weeks ago via mobile

A special trip for a 40th Wedding Anniversary celebration! The staff were lovely and pulled out all the stops for us. Thank you all so much for making our stay so special! Nafeesa and Sam you were wonderful! The room was perfectly adequate with a...More

Thank Penelope C
Response from Maurice B, Manager at Hilton Garden Inn Times SquareResponded 2 weeks ago

Hello Penelope C, Thank you for taking a moment to share your experience. I am very happy you spent your 40th with us. I will be sure to have a engineer look in to the shower issue. We look forward to welcoming you back to...More

Reviewed 2 weeks ago

We booked a queen room, and assigned by the Front Desk at the 2nd floor. Room itself has good size, comfy bed, LCD TV, and personal coffee machine in the room. Amenities are enough except there are no tooth brush being provided. The site itself...More

Thank ketoprakl
Response from Maurice B, Guest Relations Manager at Hilton Garden Inn Times SquareResponded 2 weeks ago

Hello Ketoprakl, Thank you for the feedback about your recent stay. I am very sorry to hear that we did not meet your expectations. We are always willing to make your stay a better, so do not hesitate to reach out to the front desk...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$174 - US$488 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Family Hotel in New York City
#59 Romantic Hotel in New York City
#94 Business Hotel in New York City
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$174 - US$488 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Family Hotel in New York City
#59 Romantic Hotel in New York City
#94 Business Hotel in New York City
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (1282)
Room & Suite (770)
Dining (52)
Pool & Beach (1)
Amenities (13)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Jonathan G
23 May 2018|
AnswerShow all 2 answers
Response from JoekJill | Reviewed this property |
Yes, the subway is close by on 49 Street and Seventh Avenue. There is a safe in the room, big enough for a laptop. Enjoy your stay.
1
Vote
Jonathan G
22 May 2018|
AnswerShow all 9 answers
Response from Douglas D | Reviewed this property |
The hotel restaurant under construction/renovation when we were there. I agree with others that Times Square diner is a good option. There is also a good bakery very close by called Donna Bell’s Bake shop. There was also... More
1
Vote
andiuk
8 May 2018|
AnswerShow all 8 answers
Response from mvlg | Reviewed this property |
the staff is very helpful. We were able to store our luggage while waiting for the shuttle they arranged for one of us to JFK. I had a ride from family to Laguardia but I believe they can arrange those shuttles as well. Uber... More
1
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Room Tips
"High floor is recommended!"
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"We were on the 6th floor at the front"
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"I asked and paid for a city view and was on the 31st Floor and the view was breathtaking."
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"If you'd like a quieter room you'll need to request one without a view."
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