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Courtyard New York Manhattan/Times Square

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1,359 Reviews from our TripAdvisor Community

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Showing 1,105: English reviews
Chester, New Hampshire
Reviewed yesterday NEW

I am a Gold member for Marriott Rewards, so I prefer Marriott hotels and choose them frequently. I reserved two rooms for a visit to Times Square with my family. One room was ready, the second room took 2 1/2 hours to be released. There was no reason for this, the excuses didn't make sense (they had to change a...

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Helpful?
Thank mspin333
Saraland, Alabama
Reviewed 1 week ago

We were here for Thanksgiving and it was great!!! The location was perfect 2 blocks south of Times Square and a 1/2 block from the parade route. Very surprised with how quiet it was and how friendly the staff was! Will definitely stay here again!!!

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Thank gcat11
ManagerX1, Manager at Courtyard New York Manhattan/Times Square, responded to this review

Thank you for selecting the Courtyard New York Manhattan/Times Square for your visit and for sharing your comments online. We are so pleased to learn you loved our convenient location and that you found our staff to be friendly and professional. Thanks again for being our guest, we look forward to seeing you again in the future! Jessenia Rodriguez Operations...

State College, Pennsylvania
Reviewed 2 weeks ago

Excellent very much up-to-date room w/latest fixtures, great bed, and as we faced the entrance, quiet. There was little response to temperature control movements. Front desk staff was inattentive, non-responsive to requests, and often clustered together. The hotel was "overbooked" and there were many groups...perhaps that's the reason but it went on even after the weekend. Housekeeping was not good...as...

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Helpful?
Thank NeuroscienceYogi
ManagerX1, Manager at Courtyard New York Manhattan/Times Square, responded to this review

I appreciate you taking the time to share a review of your recent visit. I am terribly sorry for the difficulty that you had with our service and the staff’s reception to your needs. We truly care about each guest that enters through our doors so I apologize that this was not what you experienced. I have brought your concerns...

Dumbarton, Scotland, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed in this hotel 3 years ago and decided to return after a great stay. Once again excellent and quick service from Miguel at check in. Lovely room on the 27th floor looking onto the Empire State Building. Room was a great size for NY, very clean and beds and pillows very comfy. Love the location of this hotel 2...

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Helpful?
Thank Louise J
ManagerX1, Manager at Courtyard New York Manhattan/Times Square, responded to this review

Thank you for choosing the Courtyard New York Manhattan/Times Square for your stay once again. We are delighted you loved your comfortable room along with the view it provides and that you were impressed with the breakfast we serve. It is also great to read our convenient location was perfect for your needs and that you were spoiled by our...

Ada, Oklahoma
Reviewed 3 weeks ago

The Courtyard New York Manhattan/Times Square was perfectly located within walking distance of Bryant Park (loved), Times Square, many restaurants, Broadway, and subway/buses. Rooms were nice size and very clean. Hotel was secured, with access to elevator available only with room key. Hotel locked at night & accessible with room key. Grocery store right next door for necessities! This was...

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1Thank AnOkieTraveler
ManagerX1, Manager at Courtyard New York Manhattan/Times Square, responded to this review

Thank you for your recent review of your stay at the Courtyard New York Manhattan/Times Square. We are extremely glad that you had such a wonderful visit. We appreciate your comments about our excellent location within minutes to the subway station, less than a five-minute walk from Times Square and only two blocks from Bryant Park. As you mentioned, there...

Reviewed 4 weeks ago via mobile

We were here for a long weekend to celebrate a birthday. The hotel is very well situated - it is close to Times Square and Bryant Park and several metro stations. Our room was small (to be expected in NYC) but was very nice and clean and had everything we needed. (We didn't spend much time in the room other...

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Helpful?
Thank Shannon M
ManagerX1, Manager at Courtyard New York Manhattan/Times Square, responded to this review

First of all, belated happy birthday! Thank you so much for the wonderful review, most especially the kind comments about our staff. It's important to us that all our guests have a great experience and we're delighted you enjoyed your stay with us! I will pass on your kind words to the staff to let them know that their efforts...

Milwaukee, Wisconsin
Reviewed 4 weeks ago

Location for this hotel was excellent. It is close to Broadway/Times Square, subways, park, shopping, and many restaurants. It is in between busy streets so it is not as loud as being right on Broadway. The hotel is clean and staff was helpful. I thought the room was sufficient, I have stayed in much smaller rooms in the city. I...

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Helpful?
Thank klk101
ManagerX1, Manager at Courtyard New York Manhattan/Times Square, responded to this review

Thank you for writing such a lovely review about your recent stay at the Courtyard New York Manhattan/Times Square. We appreciate your comments about our excellent location within minutes to the subway station, close to so many iconic attractions, wonderful restaurants, and shopping choices right outside our door.  It’s also great to know that you loved your room and were satisfied with...

Wilmington, Vermont
Reviewed 4 weeks ago

Perfectly acceptable, I suppose (with hesitation) and foolishly expensive tiny room. Clean and well maintained with expensive continental breakfast (not even complimentary coffee). Accommodating staff with smiles and helpful info. Fine for the traveler who doesn't much care how much money they spend for a tiny space, but I've found way bigger and better-located rooms in the city for half...

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Thank BobboVT
ManagerX1, Manager at Courtyard New York Manhattan/Times Square, responded to this review

Thank you for choosing our property for your recent stay. I am sorry to read that you felt the value of your room was not in line with the price. We regularly review our pricing to make sure that we're competitive with other hotels in the area while offering the best value for our guests. With our superb location, comfortable...

Tyneside UK
Reviewed 30 October 2016

Nice room but not very large (which is probably what you would expect for the centre of New York) The bed was comfortable and the room had a coffee machine, hair dryer, easy to use safe and a nice TV. There was a small diner on the ground floor which served various cold items for breakfast. The items sold were...

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Helpful?
Thank BeejayTyneside
ManagerX1, Manager at Courtyard New York Manhattan/Times Square, responded to this review

Thank you for selecting the Courtyard New York Manhattan/Times Square for your recent visit. We are happy to know that our location was the highlight of your visit and the room allotted was adequate for your needs. That being said, we are sorry for the wait time issues you experienced with the elevators. I have shared your concern with the...

Landgraaf, The Netherlands
Reviewed 23 October 2016 via mobile

Perfect location for a great hotel, very friendly staff. Got a great room with a view at the Empire State. Good breakfast assortment. Both business and leisure guests. Will book here definately again!

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Thank FamMaessen
ManagerX1, Manager at Courtyard New York Manhattan/Times Square, responded to this review

Thank you for the great review! We love knowing how pleased you were with our location in the heart of Manhattan. We are thrilled to know that you enjoyed your room and the gorgeous view from there. Thanks for choosing the Courtyard New York Manhattan/Times Square. Hope you had a wonderful shopping spree, and we look forward to serving you...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Concierge
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover an ideal destination for experiencing the sights and sounds of New York City at the Courtyard New York Manhattan/Times Square. Our hotel's refreshing amenities and intuitive service are complemented by an incredible location in the heart of the city. Whether traveling for business or leisure, guests are less than a five-minute walk from Times Square and only two blocks from Bryant Park. Experience Broadway and the Theater District, Madison Square Garden, Central Park and Rockefeller Plaza, all within walking distance of our Manhattan hotel. Conveniently situated just a block from the 42nd Street Subway station, you can easily access other NYC destinations while enjoying the vibrant vibes, world-class museums, restaurants and shopping found in Manhattan and Times Square. Redesigned, our contemporary hotel rooms feature free Wi-Fi, luxury bedding, comfortable work areas and mini-refrigerators. Enjoy healthy breakfast options from nosh!, our signature cafe, and fuel up for a day of adventure. ... more   less 

Additional Information about Courtyard New York Manhattan/Times Square

Address: 114 W 40th St, New York City, NY 10018-2699
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $250 - $901 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard New York Manhattan/Times Square 3.5*
Number of rooms: 244
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, HotelTravel.com, Hotels.com, Odigeo, Travelocity, Orbitz and Priceline so you can book your Courtyard New York Manhattan/Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott New York Manhattan / Times Square South Hotel
Courtyard Times Square South
Courtyard New York City
New York City Courtyard
New York City Marriott
Hotel Style:
#147 Romantic Hotel in New York City
#153 Family Hotel in New York City
#177 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard New York Manhattan/Times Square staff and other travellers.
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Questions? Get answers from Courtyard New York Manhattan/Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the lower floors that face the entrance area. This helps a lot in getting an elevator, and is surprisingly quiet.”
 of 5 bubbles NeuroscienceYogi, 24 Nov 2016 | Read review
“Try to get a room on a higher floor for a better outlook”
 of 5 bubbles BeejayTyneside, 30 Oct 2016 | Read review
“Higher floor have less traffic noise”
 of 5 bubbles WaltA879, 11 Oct 2016 | Read review
“Sorry, front desk won't allow you to pick a room or floor.”
 of 5 bubbles pmarionjr, 4 Oct 2016 | Read review
“I enjoyed the 21 st floor”
 of 5 bubbles gsjgsj214, 4 Sep 2016 | Read review
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