We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Marcel at Gramercy

Booking.comUS$143*
View Deal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$229*
US$143*
US$229*
US$143*
US$229*
US$143*
Compare best prices from top travel sites
and 7 more sites!
Professional photos
The Marcel at Gramercy
The Marcel at Gramercy
Panoramas (7)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,857 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Marcel at Gramercy
See the most recent reviews
Showing 2,441: English reviews
Miami, Florida
Reviewed 1 week ago

All of the staff were very friendly and extremely helpful throughout our stay. We had one minor issue that was resolved to our complete satisfaction. We have family in the area and will stay here again.

 Report
Helpful?
Thank bps000
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello bps000, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do! Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. JP - gm@marcelhotelnyc.com

Mumbai (Bombay), India
Reviewed 1 week ago via mobile

This is my first stay at the Marcel, and I couldn't be happier! I arrived yesterday for 2 nights, wasn't too happy with the size of my room, and guess what? One call to the front desk and here I am, upgraded to a bigger room, higher floor, courtesy Scott, at the front desk. No argument, no discussion just because...

 Report
Helpful?
Thank suzintheciti
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello Scott, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do! Scott is one of the stars we have as you can see with all the names mentioned here in Tripadvisor. Please reach out to...

Fornebu
Reviewed 1 week ago

Great location close to all the things to see! Friendly staff, clean and nice rooftop:) the rooms where a little smal with a king size bed, our family members had bigger rooms, so you can be lucky! I would stay there again!

Review collected in partnership with this hotel
 Report
Helpful?
Thank 142cathrines
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello 142cathrines, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do! Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. JP - gm@marcelhotelnyc.com

.
Reviewed 1 week ago

After our complaint that the room was way too small, staff changed it to a larger one without any problem! Great job, much appreciated! Only bad side was that lots of noice at night time. No internet in rooms for free which I don't find accettable in 2017!

Review collected in partnership with this hotel
 Report
Helpful?
Thank V119GVmatteol
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello, Thank you for your review and I am glad we were able to turn things around for you! Our staff are always here to help and we hope to see you again for another 5-STAR stay in the future! JPD - gm@marcelhotelnyc.com

Reviewed 1 week ago

The receptionists are excellent service and quality made by Milta, Claribel and Jennifer. Rooms with good qualities, hotel well located. It should improve a little at breakfast for the amount charged.

 Report
Helpful?
Thank Veber B
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello Veber B, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do like Claribel, Milta, and Jennifer! Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your...

Philadelphia, Pennsylvania
Reviewed 1 week ago

very nice and in a great location; easily accessible via public transit. comfortable, clean, nice views and great location. Like many big city hotels, room wasn't especially big, but certainly was comfortable.

 Report
Helpful?
Thank Kathleen F
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello Kathleen F, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do! Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. JP - gm@marcelhotelnyc.com

Arlington, Texas
Reviewed 1 week ago

Great staff, great location. Thank you Claribel, Michael, Kiara and Brittany for taking the time to acquaint me with my after hours sight-seeing and places to go. Quiet rooms, with great roof-top terrace.

 Report
Helpful?
Thank paulowsley
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello paulowsley, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do! Claribel, Michael, Kiara, and Britney are the many stars we have as you can see with all their names mentioned here in Tripadvisor. Please...

Syracuse
Reviewed 1 week ago

Modern, well kept hotel with a very friendly and attentive staff. Guests park just several doors down for only $25 a day (up-charge for trucks and vans or if you leave your vehicle for more than 24 hours).

Review collected in partnership with this hotel
 Report
Helpful?
Thank cynthiao627
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello cynthiao627, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do! Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. JP - gm@marcelhotelnyc.com

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

She was very friendly, helpful, and accommodating. Among other things, she upgraded my room and even remembered my name throughout my stay. Claribel made the experience much better than I'd anticipated.

 Report
Helpful?
Thank A TripAdvisor Member
JP D, General Manager at The Marcel at Gramercy, responded to this review

Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do like Claribel! Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. JP - gm@marcelhotelnyc.com

Reviewed 2 weeks ago via mobile

Wow! From start to finish, The Marcel has totally exceeded expectations. The staff (especially Claribel, Mike & Milta) are so friendly & helpful. The room is just right, really good location for getting around and the roof top terrace is the cream on the cake. Free coffee/water & wifi make for an amazing start & end to NY adventures with...

 Report
Helpful?
Thank Natalie H
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello Natalie H, Thank you for your review and we were very happy to have met you during your stay at The Marcel. Mike, Milta, & Claribel were more than glad to be of assistance to you during your stay. Hope the mini getaway went well for you! Please reach out to me directly for your next visit. I will...

892 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (497)
Viewed
View from Room (34)
Viewed
Room/Suite (132)
Viewed
Hotel & Grounds (75)
Viewed
Family/Play Areas (2)
Viewed
Bathroom (32)
Viewed
Dining (10)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (208)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (365)
Viewed
Amenities (83)
Viewed
Deluxe King Room (16)
Viewed
Deluxe Two Double Room (99)
Viewed
Junior Suite (24)
Viewed
Standard King Room (18)
Viewed
Standard Queen Room (42)
Viewed
Superior King Room (18)
Viewed
Superior Room (20)
Viewed
The Hotel (45)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Room/Suite (5)
Viewed
Hotel & Grounds (14)
Viewed
View from Room (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (3)
Viewed
Other (4)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
Ameritania Hotel
Ameritania Hotel
#137 of 467 in New York City
4,790 reviews
Manhattan
The Lex NYC
The Lex NYC
#34 of 467 in New York City
628 reviews
Upper East Side
The Bentley Hotel
The Bentley Hotel
#245 of 467 in New York City
3,399 reviews
Show Prices
Show Prices
Show Prices
Gramercy Park
Park South Hotel
Park South Hotel
#48 of 467 in New York City
2,112 reviews
Gramercy Park
Gramercy Park Hotel
Gramercy Park Hotel
#89 of 467 in New York City
1,401 reviews
Midtown
Seton Hotel
Seton Hotel
#200 of 467 in New York City
771 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our perfect location in historic Gramercy District offers easy access to public transportation and major airports. Within arms reach are the hip neighborhoods of the East Village and Lower East Side, Madison and Fifth Avenue shopping, Baruch College, the Empire State and Flatiron buildings, and Union Square. Midtown, Soho, Greenwich Village and Chelsea areas are just a short walk away. ... more   less 

Additional Information about The Marcel at Gramercy

Address: 201 East 24th Street, New York City, NY 10010-3801
Region: United States > New York > New York City > Manhattan , Murray Hill
Price Range: $270 - $626 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Marcel at Gramercy 4*
Number of rooms: 136
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Hotwire, Priceline, Travelocity, Cancelon, getaroom.com and HotelQuickly so you can book your The Marcel at Gramercy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marcel At Gramercy Hotel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel New York
Marcel Nyc
Hotel Style:
#111 Business Hotel in New York City
#121 Luxury Hotel in New York City
#140 Family Hotel in New York City
#142 Romantic Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Marcel at Gramercy staff and other travellers.
34 questions
Ask a question

See all questions (34)

Questions? Get answers from The Marcel at Gramercy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good views”
allanb740, 31 Mar 2017 | Read review
“Try and get a room higher up ours was on 6th floor”
davem656, 22 Mar 2017 | Read review
“great staff, good location”
G2127DAashleyl, 20 Mar 2017 | Read review
“We have stayed in a variety of rooms and all are OK. Higher floors offer better views.”
brookslambert, 2 Mar 2017 | Read review
“Get an upper floor room away from street noise.”
LongIdler, 28 Feb 2017 | Read review
5 of 5
Booking.com
US$143* /night
View Deal
Orbitz.comUS$143
Expedia.comUS$143
TripAdvisorUS$143
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates