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The Marcel at Gramercy

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Room & Suite (481)
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Overview
  • Excellent50%
  • Very good31%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“guest lounge”(66 reviews)
“floor lounge”(82 reviews)
“new york”(421 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,493)
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All reviewsguest loungefloor loungenew yorktenth floorthe empire state buildingroof terracemadison square parkboutique hotelfree coffeebigger roomrooms are smallcontinental breakfaststreet noisean upgradecorner roomaround the cornerlocation was perfect
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1,001 - 1,005 of 2,983 reviews
Reviewed 18 May 2016

Perfect location, but very small room. The breakfast was a bit disappointing. At the end of the stay I were introduced to the most expensive transfer to airport. And when declined I was offered the bus transfer. It would be nice to has been informed...More

Review collected in partnership with this hotel
1  Thank LeneKr
Response from GeneralMgrNYC, General Manager at The Marcel at GramercyResponded 19 May 2016

Hi LeneKr - Thank you for sharing your experience with us. I apologize to hear that you found your room to be small. We offer a variety of different sized rooms... including our entry-level Standard room, Superior room, and Deluxe rooms. Perhaps next time you...More

Reviewed 16 May 2016

My fiance and I stayed here for a long weekend and were very pleased from start to finish. Staff were gracious, the room was spotless and the location central. The staff leave earplugs for you just in case but we found the room to be...More

Thank Virginia A
Response from GeneralMgrNYC, General Manager at The Marcel at GramercyResponded 17 May 2016

Hi Virginia A - Thank you for sharing your great experience with us! I am glad that you and your fiance decided to enjoy a long weekend with us, and hope we left you with some ever-lasting memories. Visit us again soon! Mike - General...More

Reviewed 16 May 2016 via mobile

Mohammed at the front door reception was fantastic. He exemplifies true hospitality. Big smiles, great eye contact and just a warm, genuine and pleasant personality every day he's there. As a Restaurant General manager hospitality is my business and I would like to note that...More

Thank Kurt H
Response from GeneralMgrNYC, General Manager at The Marcel at GramercyResponded 17 May 2016

Thank you very much for your raving review of your stay and Mohammed. Mohammed is one of our best and brightest, and he will be thrilled to read your positive feedback. We hope to have the opportunity to welcome you back soon. Take care! Mike...More

Reviewed 16 May 2016

I always stay at The Marcel at Gramercy Hotel when my travels take me to NYC! I love the location, the hotel staff are very professional and friendly. The Marcel at Gramercy is my favorite boutique hotel and I always enjoy my time staying at...More

Review collected in partnership with this hotel
Thank Catherine H
Response from GeneralMgrNYC, General Manager at The Marcel at GramercyResponded 17 May 2016

Hi Catherine H - Thank you for sharing your great feedback with us! We're glad to hear that you loved our great location and friendly Team, and hope to welcome you back soon. Take care! Mike - General Manager gm@marcelhotelnyc.com

Reviewed 16 May 2016

It worked well for area we needed to be in as all were within easy walking distance. The hotel was clean and the rooms were comfortable. There are lovely rooftops views for breakfast and late afternoon use of the top floor lounge. top views for...More

Review collected in partnership with this hotel
Thank JayEdward
Response from GeneralMgrNYC, General Manager at The Marcel at GramercyResponded 17 May 2016

Hi JayEdward - Thank you for sharing your great feedback with us! I am glad to hear that you found our location to be convenient, and hope you were able to take in the great views of the Empire State Building from our 10th floor...More

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About
Amenities
Top amenities
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Laundry Service
Dry Cleaning
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
US$177 - US$453 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#90 Luxury Hotel in New York City
#109 Business Hotel in New York City
#138 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$177 - US$453 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#90 Luxury Hotel in New York City
#109 Business Hotel in New York City
#138 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (603)
Room & Suite (481)
Dining (15)
Amenities (85)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
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AOW23
8 November 2017|
AnswerShow all 6 answers
Response from Mary Sue F | Reviewed this property |
Uber or Lyft have the best pricing
0
Votes
Krystal J
18 October 2017|
AnswerShow all 5 answers
Response from Kendal B | Property representative |
Good morning, You can pay your room and tax in cash when booking the reservation in person. We do require a credit card upon check in for incidentals which we pre authorize 75.00 upon check out if no extra charges are added... More
0
Votes
a4alisaaa
22 May 2017|
AnswerShow all 7 answers
Response from JP D | Property representative |
Hello, its typically pretty slow during this holiday weekend so you should be fine. Unfortunately the garages here does not hold any spaces for future use.
0
Votes
Room Tips
"Already mentioned"
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"Try to ask for a room facing the street and not the back walls."
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"Ask for a room away from 3rd Ave to avoid noise"
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"Ask for a higher floor if you are a light sleeper. We were on the sixth floor and slept well."
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