M-STAR CEDAR CITY: UPDATED 2019 Hotel Reviews, Price Comparison and 228 Photos (UT)

Not fancy but clean and more than adequate for my weekend trip to Cedar City for the Utah Shakespeare Festival. Breakfast was simple but satisfactory with hard boiled eggs, waffles, cereal, milk, and hot water for tea. I will stay here again. Walking distance from SUU and the…

Date of stay: August 2018

Response from chiragm1234, Manager at M-Star Cedar City

Responded 4 weeks ago

Dear Elizabeth, Thank you so much for writing us such a great review! It means so much to all of us that you took the time out of your day to help out our business! We are committed to providing you with the best experience every time that you stay with us. Your business means a great deal to us and motivates us to become better! We hope to see you next time you are in town! Have a great day!

Reviews on Trip Advisor are wrong

From the reviews I got the impression that this old motel had been completely refurbished. Wrong! The tub appeared too dirty for my wife to use it. The sink was was from the 1960s. The heater was either on or off--the thermostat did not work and the temp that night was below…

Date of stay: December 2018

Response from chiragm1234, Owner at M-Star Cedar City

Responded 12 Jan 2019

Dear manx2707, Thank you for leaving us a review. We are always looking for ways to improve and appreciate your feedback. I'm sorry to hear that you did not have a good experience staying with us and did not enjoy our room. We have refurbished many rooms but not all the pet rooms. Our most of the rooms have brand new PTAC(Amana) units.We have normally had positive feedback about our clean rooms and service we provide. If you wouldn't mind calling us to let me know what room you were in, we can get it taken care of right away. Again, thank you for your feedback. I can assure you that your experience was not the norm and we would love to have the opportunity to host you again.

+1

Great stay of 2 nights

We were travelling with our family to the national parks nearby and decided to stay at this clean and quiet motel for 2 nights. The staff is really helpful and friendly. I would give them more stars if that was possible.

Date of stay: December 2018

Response from chiragm1234, Owner at M-Star Cedar City

Responded 12 Jan 2019

Dear Guest, Thank you for choosing to stay here at the M-Star Cedar City during your national parks visit! We are so glad that you enjoyed our clean and quiet motel. Our staff goes above and beyond to make sure that our guest enjoy their stay all the time. Thank you for taking the time to mention us on TripAdviser and we look forward to you staying with us again!

Niyati

Would highly recommend this lovely Place. May it be the room service , travel plan or stay arrangements, “M-Star” staff was always there to make the journey smooth and memorable. Beautiful Rooms and rain shower bath experience made the stay more delightful. A perfect place to…

Date of stay: December 2018

Response from chiragm1234, Front Office Manager at M-Star Cedar City

Responded 11 Jan 2019

Dear Guest, I'm happy to hear you enjoyed your stay with us! Thank you for mentioning our "Excellent service, and Affordable,clean room with rain shower bath! Thank you for your high recommendation of our property. We look forward to the next time you stay with us.

Great stay

I'll admit. On the outside, it may look bad but when you get into your room, it is actually really nice. Beds and pillows are comfy. Wifi is great which is good since I work online. Everything was clean except the mirror in the bathroom. That being my only complaint. I'd…

Date of stay: December 2018

Response from chiragm1234, Front Office Manager at M-Star Cedar City

Responded 11 Jan 2019

Dear Warren, Thank you for your review. We LOVE to hear about our guest's experiences and are glad you like our comfy bed pillow and Wifi. Sorry about the bathroom mirror not cleaned properly and we already talk with house keeping staff and they assure us that it won't happen again. We will see you next time.

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