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This hotel is awesome, comfy beds, clean room and bathroom. Only stayed one night, because of early morning flight. I will be staying here again. I would recommend this hotel. They have a restaurant inside, but it’s also locationed within walking distance from many great...More
Made reservations great service. Was told we would have breakfast included with room. We checked in about 8:45. Man was not overly friendly. Gave us room keys and I ask about breakfast and he said no she was wrong no breakfast!
Went down elevators and...More
Thank Connie B
Response from Leader101, Manager at Little Rock MarriottResponded yesterday
Thank you for taking the time to provide us your feedback. We apologize for any confusion regarding the specifics of your reservation. An unexpected service issue took place with our elevators however this matter has been corrected. We apologize for the inconvenience it caused.
Seems like a hotel in transition. Nice foyer and restaurant. Welcoming valet and hotel staff. Rooms need minor repairs as do the elevators which took a long time to arrive. Needs to focus more on general upkeep of the hotel.
Response from Leader101, Manager at Little Rock MarriottResponded 3 days ago
Thank you for your honest feedback. We will use it internally to make improvements to these areas.
Although my room was adequately cool and quiet, the uncleanliness of the bathroom was very uncool. Obviously unmopped, there were stains and hair on the floor. Also, charging a hefty price for breakfast (and NO free coffee for the road?!?!.....Who does that?!) when I could...More
Response from Leader101, Manager at Little Rock MarriottResponded 4 days ago
Thank you for your valuable feedback. We have shared you message with our housekeeping team. We sincerely apologize for your experience. We hope to have the opportunity to host you again.
I try to stay at Marriott properties whenever possible. I travel frequently with my family and stay in luxury to moderate hotels depending on the trip. This was the worst experience I have ever had. I have come to this hotel for conventions/continuing ed conferences...More
Response from Leader101, Manager at Little Rock MarriottResponded 1 week ago
We are sorry to hear of your experience while staying with us. This is not what we strive for at our hotel. Our General Manager Mr. Piccoli would appreciate the opportunity to speak to you directly. He can be reached at 501-399-8001 or firstname.lastname@example.org.
Hello Silkartis, thank you for considering the Little Rock Marriott. We are located downtown. The hotel is surrounded by very nice companies, restaurants and parks; however, as is the case in any new place, taking care to be... More
Hello Silkartis, thank you for considering the Little Rock Marriott. We are located downtown. The hotel is surrounded by very nice companies, restaurants and parks; however, as is the case in any new place, taking care to be aware of your surroundings is always very important. We do have security on staff should you feel that you need an escort to a car, etc. We do have many amenities on property also such as restaurant, Starbucks, gift shop . Please let me know if I can provide additional information.