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The Burgundy Hotel

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The Burgundy Hotel
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782 Reviews from our TripAdvisor Community

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Showing 778: English reviews
Bentonville, AR
Reviewed yesterday NEW

Champaign, Great Breakfast and Tub that you will want at home! It is not a normal cheap tub, it's got a special system that releases tiny bubbles that will make your skin feel soft and relax you to your core. Best night sleep you will have! Thinking about getting one.

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Thank harrisconsults
Reviewed 6 days ago NEWvia mobile

Hotel is very quiet. Fireplace was so nice. Ayla was the attendant. She was patient and helpful. She went over and beyond to help us with the thermostat controls. I will recommend to my friends. The hotel is easy to find but not on main road. There are fast food restaurants surrounding. Free parking.

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Helpful?
Thank Traveledgirl
BurgundyManager, Manager at The Burgundy Hotel, responded to this review

Dear Valued Guest, Wow! Thank you so much for the fantastic review! We appreciate your kind words along with your business. I will be sure to pass along your compliments to Ayla. She is a great employee and we are proud to have her. I also would like to thank you for your recommendation to friends. Any new guests coming...

El Dorado, Arkansas
Reviewed 1 week ago

Great restaurant and quiet area. Great sleep! Delicious Temptations restaurant just a quarter mile away with a great breakfast. Dinner at Table 28 was great, but wish it had table cloths and sharp knifes.

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Thank David H
BurgundyManager, Manager at The Burgundy Hotel, responded to this review

Dear David, Thanks for the great review of our hotel! We truly appreciate your business. I will pass along the comments to all of my staff and to the restaurant staff. I hope that you choose to stay with us again in the near future. We will be happy to welcome you back! Have a great day! Aaron Kerr Hotel...

Overland Park, Kansas
Reviewed 1 week ago

We chose the Burgundy Hotel based on other Trip Advisor comments and we weren't disappointed. We were not familiar with Little Rock and were surprised the hotel was quite a distance from down town. But it had parking, nice rooms and a friendly staff. The hotel is small and built around a lobby. The noise from the lobby carries throughout...

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Helpful?
Thank Zack H
BurgundyManager, Manager at The Burgundy Hotel, responded to this review

Dear Zack, Thank you very much for the kind review. It's nice to hear compliments regarding the hotel and its staff. I will be sure to share this with everyone. I am glad that you chose us based on comments from Trip Advisor. We are a quaint hotel nestled away from downtown in West Little Rock. This is something that...

Elgin, Illinois
Reviewed 1 week ago

room was very nice and the staff was very helpful, I would recommend this hotel to my friends. The bar was a little small in the restaurant, but other than that it met all that I was looking for in a 4 star hotel.

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Thank DAN_ACEVEDO
BurgundyManager, Manager at The Burgundy Hotel, responded to this review

Dear Dan, Thank you for taking time to give our hotel a great review! We appreciate your business, and I am happy to hear that our staff took care of you, and was able to meet your expectations. We take great pride in our hotel. We strive to make sure every guest that stays here is happy. When I get...

Lincoln, Ar USA
Reviewed 2 weeks ago

Loved the room and location. There was a reception in the open lower floor that was a distraction till after 10pm. The music and voices made it difficult to call it a restful evening. The hotel is not set up to combine such an event without disturbing those in their rooms. Check ensure such an event is not happening.

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Helpful?
Thank Jim L
BurgundyManager, Manager at The Burgundy Hotel, responded to this review

Dear Jim, Thank you for the review. I am very happy to hear that you liked your room along with the hotel's location. However, I am sorry to hear that you were not satisfied with the noise levels in our atrium. This is something that we are working to find a solution. We plan to resolve this in the future....

Little Rock, Arkansas
Reviewed 2 weeks ago

My husband and I stayed at the Burgundy for our anniversary. Excited to check out the "boutique hotel," we got to our room to find the heater in the room not on. Once we turned it on, it never got warm, we turned it up to 85 which made it tolerable. We decided to spend the night in and order...

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Thank L5209MGandreat
BurgundyManager, Manager at The Burgundy Hotel, responded to this review

Dear Valued Guest, I want to say how sorry I am for your experience here at the hotel. I did get your information from my front desk attendant. I have been out this weekend and Monday, but I plan to make contact with you today. I want to ensure that all of our guests are important. Thank you for your...

Fayetteville, Arkansas
Reviewed 2 weeks ago

Attentive service without ever being bothersome. Clean, spacious, modern rooms. Easy check-in and out. Super convenient from the interstate. An unexpected pleasure in the otherwise depressing west side of Little Rock.

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Thank darkbrowndog
BurgundyManager, Manager at The Burgundy Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made you feel at home. We truly appreciate your kind words. It's definitely a boost for us every time we hear positive reviews such as this. I will be sure to let everyone know what you...

Kennesaw, Georgia
Reviewed 2 weeks ago

We spent three nights here that included NYE. Although the hotel offers a special dinner and breakfast NYE package, and people seemed to enjoy this option - we kind of did our own thing so I cannot comment in detail about that experience. The room was large, clean, and included both a refrigerator and a microwave. The location is odd...

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Thank SyForShort
BurgundyManager, Manager at The Burgundy Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience...

Little Rock, Arkansas
Reviewed 2 weeks ago

The reservation, customer service, and the suite were top notch! We enjoyed our stay and will definitely return in the future. Wish could have stayed longer and tried the restaurant, seemed like it had a nice atmosphere and food options.

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Thank Kendall S
BurgundyManager, Manager at The Burgundy Hotel, responded to this review

Dear Kendall, Thank you for the wonderful things you said about our hotel. I'm glad to hear that your stay with us was a memorable one! It's also pleasing to hear that our staff took good care of you. During your next stay, you should most definitely try our restaurant! We look forward to having you back during your next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience West Little Rock's first boutique hotel at The Burgundy! Featuring 49 completely redesigned suites- including 4 two-room Presidential suites with fireplaces and a spectacular whirlpool suite. The Burgundy Hotel is proud to be the home of the award-winning restaurant Table 28, serving Modern American Cuisine from Executive Chef Scott Rains Monday through Saturday evenings. The Burgundy Hotel offers a unique level of customized hospitality you won't find anywhere else in Little Rock. Our unique blend of superior accommodations, first-rate service, modern amenities and a casual atmosphere is unequaled. These qualities, in turn, have made The Burgundy Hotel a favorite destination for business and leisure travelers alike in Little Rock. ... more   less 

Additional Information about The Burgundy Hotel

Address: 1501 Merrill Dr, Little Rock, AR 72211-1821
Region: United States > Arkansas > Little Rock
Price Range: $184 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Burgundy Hotel 4*
Number of rooms: 49
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Priceline, TripOnline SA, Choice Hotels and Jetsetter so you can book your The Burgundy Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Governors Hotel Little Rock
Best Western Little Rock
Little Rock Best Western
Best Western Governors Hotel
Hotel Style:
#2 Business Hotel in Little Rock
#2 Family Hotel in Little Rock
#3 Romantic Hotel in Little Rock
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Questions & Answers

Here's what travellers have asked, with answers from The Burgundy Hotel staff and other travellers.
5 questions
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Salisbury, United Kingdom
1 month ago
4 months ago
Austin, Texas
5 months ago
Natchez, Mississippi
6 months ago
Ferndale, Washington
over a year ago

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Questions? Get answers from The Burgundy Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“103 is worth the money!”
 of 5 bubbles harrisconsults, 22 Jan 2017 | Read review
“Nice clean rooms. Good coffee.”
 of 5 bubbles davidhS2343GN, 15 Jan 2017 | Read review
“Great in-room coffee”
 of 5 bubbles nikon770, 5 Jan 2017 | Read review
“we got a suite for all the bridesmaids the night before so we could have lots of room the morning after for getting dressed and pictures”
 of 5 bubbles laurenc423, 4 Jan 2017 | Read review
“Need a way to adjust the light in middle without having to have the main light on. ”
 of 5 bubbles kahrinp, 29 Dec 2016 | Read review
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