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Holiday Inn Express & Suites El Paso West

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7935 Artcraft Rd, El Paso, TX 79912
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (33)
Room & Suite (16)
Dining (8)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites El Paso West
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#31 of 91 hotels in El Paso
Location
Cleanliness
Service
Value

The newest addition to the west side, the Holiday Inn Express & Suites El Paso West is conveniently located off I-10 just minutes from the Sunland Park Race Track and Casino, the Outlet Shoppes at El Paso, Transmountain Tramway, Western Playland Amusement Park and the border crossing to Juarez, Mexico. The hotel is located on the west side of El Paso with a spectacular view of the Franklin Mountains.We provide transportation to many of the companies within a 5 mile radius including: ADP, Helen of Troy, Hoover Company, AT&T, State Farm, Cardinal Health and El Paso Community College NW Campus. We are just minutes from the University of Texas at El Paso (UTEP) and the El Paso Convention Center. We also provide lodging to Biggs Army Field and Fort Bliss.Relax in your own elegant room featuring stylish décor and amenities, including a microwave, refrigerator, free wired and wireless high-speed Internet access, executive desk, cable TVs, and the best night s sleep you ve had in weeks. If you re hungry, we are within walking distance to many restaurants. Enjoy a swim in our crystal-clear outdoor pool or energize in our Fitness Center. Polish that presentation in the business center and we even have the right space for your professional meeting. We re here, ready with all you need to make your trip to El Paso a success.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Parking
Wifi
Hot bath
Indoor pool
Breakfast available
Breakfast buffet
Airport transportation
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family

Location

Full view
116Reviews2Q+A18Room tips
Traveller rating
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Popular mentions
Brandi wrote a review 11 Jul
12 contributions
+1
This Holiday Inn needs a refresh immediately. I’ve stayed at this location a few times and never had any issues but this was not great. Room 102 was dirty and shabby. The walls were filthy, the lampshades had holes, the furniture was beat up. There was hair in my sink, shower, and toilet. I checked into the room late at night and didn’t alert the manager only because is already had a long day. I just took out my own Clorox wipes and cleaned it all off. The towels were dingy almost gray. It was just not what I’ve been used to with Holiday Inn Express I’m the past. Thankfully I was only staying the one night.
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Date of stay: July 2021Trip type: Travelled solo
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Maritza R wrote a review May 2021
1 contribution
We booked a reservation tried to check in twice once early and once on time . Unfortunately if you have an accent or are a person of color you will be kicked out and told they do not wish to have people like you book at their hotel.
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Date of stay: May 2021Trip type: Travelled on business
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Response from IHG Service, Owner at Holiday Inn Express & Suites El Paso West
Responded 30 May 2021
Hi maritzar812, Thank you for your recent stay and for taking the time to leave us a review. We always strive to provide our guests with the best experiences. However, I'm sorry for the letdown due to the problems encountered at check-in, and the service provided by our staff. The experience you described certainly isn’t what we want for any guest. I have made the hotel management aware of your comments and I am confident that appropriate steps will be taken so similar situations may be handled in the best possible way. I also sent you a private message to further reach out to you and get more details. We hope this incident doesn't stop you from choosing us again for your future trips. Many thanks, Jonathan A Case Manager IHGService
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William W wrote a review Aug 2020
Fort Worth, Texas748 contributions125 helpful votes
This hotel is fairly new so it's immaculately clean. Also very comfortable beds in a spacious room with a great view of Franklin mountains. Conveniently located just off I-20 on the west side of El Paso. Highly recommend. Would stay here again.
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Date of stay: August 2020
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Michael E wrote a review Jul 2020
451 contributions191 helpful votes
Didn't want to stay in El Paso, but I did...Rudy's is practically next door. The room was comfortable and clean, staff was friendly and helpful. I needed a break and this one is perfect. Pool is closed as well as gym, but this has been the normal during my travels.
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Date of stay: July 2020
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2 Helpful votes
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Rancher's Wife wrote a review Dec 2019
Santo, Texas14 contributions2 helpful votes
We stayed there twice - going to and coming home from a trip to AZ. The rooms were clean and spacious, the bed was comfortable, soft sheets and thank goodness - good, HOT water! And they have bathtubs - which is important to me. The had all the usual amenities, and an OK breakfast. There are lots of places to eat and shop very close by, and the view of the mountains was lovely. The staff was pleasant and eager to please, and it was quiet! Easy on and off the interstate - I'll definitely stay there again, and enjoy it.
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Date of stay: October 2019
Location
Service
Sleep Quality
Trip type: Travelled on business
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PRICE RANGE
US$119 - US$184 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasEl Paso
NUMBER OF ROOMS
96
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Frequently Asked Questions about Holiday Inn Express & Suites El Paso West
What are some of the property amenities at Holiday Inn Express & Suites El Paso West?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites El Paso West?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites El Paso West?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites El Paso West?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites El Paso West?
Conveniently located restaurants include Rudy's, The Crab Station, and Chick-fil-A.
Are there opportunities to exercise at Holiday Inn Express & Suites El Paso West?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Holiday Inn Express & Suites El Paso West have an airport shuttle?
Yes, Holiday Inn Express & Suites El Paso West offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Express & Suites El Paso West?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express & Suites El Paso West?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites El Paso West offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Is Holiday Inn Express & Suites El Paso West accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.