Finding an ideal family-friendly hotel in El Paso does not have to be difficult. Welcome to Hotel Indigo El Paso Downtown, a nice option for travellers like you.
For those interested in checking out popular landmarks while visiting El Paso, Hotel Indigo El Paso Downtown is located a short distance from Sun Bowl Stadium (1.5 mi) and Don Haskins Center (1.6 mi).
You’ll enjoy relaxing rooms that offer a flat screen TV and air conditioning, and you can stay connected during your stay as Hotel Indigo El Paso Downtown offers guests free wifi.
The hotel features 24 hour front desk, a concierge, and a rooftop terrace. Plus, Hotel Indigo El Paso Downtown offers a pool and a poolside bar, providing a pleasant respite from your busy day. For guests with a vehicle, parking is available.
Travellers looking to enjoy some chicken and waffles can head to Crave Kitchen and Bar. Otherwise, you may want to check out a deli such as La Tierra Cafe, Chubby's Bronx Deli, or Subway.
Plus, during your trip, don't forget to check out a , such as Surreal Art Gallery and Sculpture Garden, Ho Baron, Artist.
Hotel Indigo El Paso Downtown looks forward to welcoming you on your visit to El Paso.
My family and I were 'welcomed' to the hotel by a very rude valet attendant. The outside of the garage has a sign that says "Hotel Parking" on the very left side of the top of the garage entry, indicating to me that the left lane of the garage was dedicated to hotel guests. When I entered on the left side of the garage, a parking attendant waved his arms to me and pointed to another sign further inside the garage that said "wrong way" or "no entry." (I can't remember exactly) After this, he shouted "what are you doing" to me very rudely and put his arms up in the air in a questioning gesture and shaking his head at me. Maybe he didn't realize there was a sign on the outside of the garage that said "hotel parking" that would make someone think that is the right place to go, but he still didn't need to react this way. After getting the car where it needed to be and checking in, I came out to a very loud garage with a lot going on. I was very distracted, and he asked me for my "key" a few times. After the 2nd time, I handed him my hotel key by accident, thinking he might need to scan it for ID purposes or to check my room number, and then he yelled in my face "YOUR CAR KEY, SIR." He was probably within 2 feet of my face. This man was very rude and made the start to our stay here terrible. Checking in was easy, the concierge and front desk clerk were really friendly and helpful. They went out of their way to ease our concerns about the valet attendant and to help us report it and get the situation remedied. Both George and Sonia were beyond amazing when helping us with the situation. They were apologetic and extremely friendly. I can't say enough good things about Sonia at the front desk. She was helpful, accommodating, apologetic, and compensated us for our troubles, making us feel better about the situation. She was also helping other guests while addressing our issues, multitasking in a way I've never seen a front desk employee do. She remembered every guest's name, she remembered me and exactly which room numbers I and my family were in. She was beyond impressive, has a skill set unmatched by anyone in that job, and she needs to be promoted or get a big raise. I told my wife when we were both recounting our experience with her: "She needs to use her powers for good!" The hotel room itself was good. It's pretty small, but they pulled out all the stops to make it nice and stylish. The bathrooms could use a little more attention to detail when cleaning, especially around the shower where you could tell it was older - there was some buildup of scum and grime around the edges. Other than that, the room was fine. The pool music was a little loud, but they shut it down by 8 or 9, so it wasn't too big of a deal. I still think it's the nicest place to stay in El Paso, and I would return for another stay. Last thing - the food was really good. We ordered room service from the Mamacitas restaurant downstairs for breakfast. They had lots of vegan/vegetarian options, which was really helpful since my wife and daughter are vegetarian. My son and I really enjoyed our meals as well, and I crave that breakfast again, though I probably won't be returning to El Paso any time soon. If I did, though, I would definitely eat there again.…
We had a reservation for 2 nights at the Indigo. We checked in about 5pm and went up to our room. Thump thump thump thump. The speakers from the pool outside sounded like they were in our room. We turned around and went back to the front desk people who were very helpful. We cancelled and went to another much quieter place.
This hotel is full of life and great vibes. Not only is in the heart of downtown and close to freeways but it is very comfortable, modern and clean. Having the pool, bar and restaurant conveniently located all in one spot is a plus. Front desk, restaurant and bar staff were very friendly. We would definitely repeat the experience in the future.
from the valet to front desk and room. Everything was absolutely perfect. Andy at the front desk helped me out most of the way. Andy was very inviting, polite and informative. Did not care that I asked questions and made the whole environment comfortable. I would definitely return.
This is a wonderful modern hotel downtown El Paso about 1 minute off the I-10. Great modern feel and I had excellent stay overall. Special thanks to all the nice employees, in valet and the front desk. Andy checked me in and was top notch. The bartender (forgot his name I’m sorry) was terrific! Pros: Top notch service everywhere in hotel. Comfortable bedding. Great pool and lounge area. Pizza in lounge was excellent. Location is convenient. 10 minutes to airport. Cons: I tried to eat in the restaurant for breakfast three times but I only saw 1 employee with many tables so I didn’t have time to eat there. Rooms could use a mini-fridge. I highly recommend this hotel if you are in El Paso.