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Hotel Paso Del Norte, Autograph Collection

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10 Henry Trost Ct, El Paso, TX 79901-1154
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (142)
Room & Suite (44)
Dining (25)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 23/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Paso Del Norte, Autograph Collection
Updated 23/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 91 hotels in El Paso
Location
Cleanliness
Service
Value
Stay at the hotel that represents the soul of downtown El Paso. For more than 100 years, the cultural tapestry of our city has been woven in, through and around the Hotel Paso del Norte, Autograph Collection. Our hotel’s iconic stained glass ceiling has been the city’s gathering place for generations and is the perfect place for romances, celebrations, reunions, business meetings and even cattle deals. A veritable who’s who of the 20th century have passed through our doors, adding their stories to the unique blend of Mexican, Texas and Native American cultures that make this hotel a true gem of the Southwest.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Pool / beach towels
Restaurant
Breakfast available
Meeting rooms
Spa
Body wrap
Facial treatments
Manicure
Massage
Pedicure
Steam room
Waxing services
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English
Hotel links
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95Reviews4Q+A9Room tips
Traveller rating
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Popular mentions
Dominique Palomero wrote a review 28 Jul
Edinburg, Texas13 contributions2 helpful votes
+1
Stayed overnight at this newly renovated downtown gem in El Paso.. So nice to see original details and architectiure so well preserved and blended into the new and modern...The Dome Bar's Tiffany glass ceiling is a wonder to behold and it is worth staying in this hotel if onlh to see that jewel.. The service is warm, friendly and genuine.. The valet service is very prompt and efficient. In room dining also very prompt and efficient...Breakfast at Sabor was THE BOMB with my steak and eggs dish one of the best i've had and all for just $25, including coffee and OJ... The female bartender at the Dome bar made me the most delicious Whiskey Sour, so well done! My room was very clean which is especially important in these times... All in all GEM of a place, dont stay anywhere else in EP!
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Date of stay: July 2021Trip type: Travelled solo
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Response from Gianna Esparza, Guest Services / Front Office at Hotel Paso Del Norte, Autograph Collection
Responded 2 days ago
We are delighted to hear that your visit exceeded expectations! The foundation of our service culture consists of creating exceptional experiences for our guests and always going above beyond. We look forward to welcoming you back on your next visit to Hotel Paso del Norte!
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Venessa Z wrote a review 27 Jul
2 contributions
Wendy, front desk, started our anniversary off right! When we walked in, she came over to help. Checked in fast and she wished us happy anniversary with champagne.Wendy started our day off perfect!THX
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Date of stay: July 2021
Rooms
Cleanliness
Service
Room Tip: Rooms have a beautiful view. Can't go wrong
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Response from Gianna Esparza, Guest Services / Front Office at Hotel Paso Del Norte, Autograph Collection
Responded 3 days ago
Thank you for choosing Hotel Paso del Norte to celebrate your anniversary; congratulations! We are delighted to hear that your visit exceeded expectations. Your personal mention of Wendy is such a compliment, and we will be sure to pass along your appreciation.
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Nikita J wrote a review 25 Jul
1 contribution
Specifically Zion one of the attendants was amazing- he was kind, attentive and on point. Unfortunately I ended up moving rooms when I did not want to- Zion fully helped me move my belongings- I’ve been at the hotel for some time and I’ve got a lot of stuff- Zion was on it - keep up the amazing work
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Date of stay: July 2021Trip type: Travelled on business
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Response from Gianna Esparza, Guest Services / Front Office at Hotel Paso Del Norte, Autograph Collection
Responded 5 days ago
The foundation of our service culture consists of creating exceptional experiences for our guests and always going above beyond. We will be sure to pass along your appreciation to Zion and follow up with the staff regarding the lapse in service.
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Maec wrote a review 23 Jul
103 contributions62 helpful votes
Went to check out the bar because I heard good things. I followed them through their opening and was excited. The bartenders upstairs were DRUNK. Not just a bit intoxicated but WASTED. Couldn't make a drink or remember an order. The girl next to me said the same. How could Marriott allow this??
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Date of stay: July 2021Trip type: Travelled with friends
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Response from Julian Arredondo, Guest Services / Front Office at Hotel Paso Del Norte, Autograph Collection
Responded 1 week ago
We deeply apologize about the frustration and lapse in service you received at the bar. If you could please contact the hotel at 915-534-3000 and ask for the Director of Rooms so we may discuss this issue with you in more detail. Thank you.
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Matt Feece wrote a review 23 Jul
2 contributions
I spend quite a few nights in hotels for business in the western part of the country and this is one of my favorite stays. Spacious high quality rooms, beautiful restaurants/bars and a great gym. This checks all my boxes. Staff are extremely kind and hard working. Zion Johnson working the valet was extremely friendly this last visit. Will be back again.
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Date of stay: July 2021Trip type: Travelled on business
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Response from Gianna Esparza, Guest Services / Front Office at Hotel Paso Del Norte, Autograph Collection
Responded 5 days ago
We are delighted to hear that your visit exceeded expectations! The foundation of our service culture consists of creating exceptional experiences for our guests and always going above beyond. We will be sure to pass along your appreciation to Zion!
Read more
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PRICE RANGE
US$222 - US$254 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasEl Paso
NUMBER OF ROOMS
351
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Frequently Asked Questions about Hotel Paso Del Norte, Autograph Collection
Which popular attractions are close to Hotel Paso Del Norte, Autograph Collection?
Nearby attractions include The Plaza Theatre (0.1 km), El Paso Museum of Art (0.1 km), and San Jacinto Plaza (0.2 km).
What are some of the property amenities at Hotel Paso Del Norte, Autograph Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Paso Del Norte, Autograph Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Paso Del Norte, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Paso Del Norte, Autograph Collection?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Hotel Paso Del Norte, Autograph Collection?
Conveniently located restaurants include Cafe Central, Taft Diaz, and Anson Eleven.
Are there opportunities to exercise at Hotel Paso Del Norte, Autograph Collection?
Yes, guests have access to a fitness centre and an outdoor pool during their stay.
Are pets allowed at Hotel Paso Del Norte, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Paso Del Norte, Autograph Collection offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hotel Paso Del Norte, Autograph Collection?
Many travellers enjoy visiting Magoffin Home State Historic Site (1.2 km), Chamizal National Memorial (3.4 km), and San Jacinto Plaza (0.2 km).
Is Hotel Paso Del Norte, Autograph Collection accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.