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Red Roof Inn El Paso West

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Red Roof Inn El Paso West
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142 Reviews from our TripAdvisor Community

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Showing 129: English reviews
El Paso, Texas
Reviewed yesterday NEWvia mobile

The Red Roof Inn is a Great place to stay! The hotel is clean, comfortable, affordable, and has great friendly accommodating staff. The front desk assistant Ivan, was a big help during my stay. Will definitely come back during my next visit.

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Helpful?
Thank ihernandez888
Las Vegas, Nevada
Reviewed 3 days ago NEW

We stay here when our company is in town working. Ivan is great with whatever we need. Always recommending restaurants, things to do or if we need something specific for our business, Ivan seems to have an answer for us each time and is very helpful. Thanks Ivan!

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Helpful?
1Thank MrKeith1
Texas
Reviewed 1 week ago

This is my second stay at the Red Roof Inn El Paso West in the last six months. Once again, the customer service was excellent. Both Ivan and Dolores were friendly, helpful, and professional in working at the front desk. They are certainly as asset to this hotel's management. -- The room was clean and had all of the basics...

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Helpful?
Thank alongfortheride
Reviewed 4 weeks ago via mobile

My boyfriend and I have been coming here once or twice a month for almost a year. Every time I have been there I have been assisted by team member Ivan Juarez. He is absolutely my favorite person to have assist me with my stay. He is courteous, friendly and helpful. There are many places we could go but we...

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Helpful?
Thank LauraVirginia2017
Ernie P, Manager at Red Roof Inn El Paso West, responded to this review

Thank you very much for taking the time and submitting a review of our property, I will share your comments with our team. Your assessment of Ivan is appreciated, he is consistent in delivering excellent customer service skills to our guests during his various work shifts. Your loyalty to our Inn is very special to the employees and we certainly...

Reviewed 7 January 2017

We traveled this Christmas and spent 6 nights out of 10 on the road. We were looking for clean and inexpensive places who accepted pets at no extra charge, which is very nice. I know there are challenges when a hotel accepts pets, but what we found to be an issue was the cleanliness of the grounds. Sometimes "pet families"...

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Helpful?
Thank DeeAnn A
Ernie P, Manager at Red Roof Inn El Paso West, responded to this review

Thank you for the review concerning your recent visit to our location, we appreciate your suggestions regarding the Red Roof pet friendly policy. I will review your comments with our employees and landscaping crew of the outdoor grounds maintenance program. We look forward to providing you good value and service at our Inn again the next time your travel plans...

Reviewed 22 December 2016 via mobile

The overall hotel appearance was clean and orderly… Reception area was clean and staff was excellent. First impression of the room, carpet was stained and not attractive. The beds were "hotel comfy" and the bathroom wasn't to bad. The shower rail was put on upside down so the ring catch wasn't catching the ring on shower curtain. Therefor the curtain...

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Helpful?
Thank BeachMack
Ernie P, Manager at Red Roof Inn El Paso West, responded to this review

We would like to thank you for taking the time and submitting a review concerning your visit to the Inn. The information you provided permitted us to address the room details you listed with corrective actions, we appreciate this feedback. I will share your comments with the staff and also extend you another invitation to visit our property and receive...

Chicago, Illinois
Reviewed 22 December 2016

I was faced with a three-day layover in the El Paso area because of changes in departure plans, but holding an airline ticket that would cost at least $200 to change. So went looking for an economical motel/hotel setting. Secondarily, I was carrying work that I needed to do on my computer, and the time frame was excellent for me...

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Helpful?
Thank Arthur C
Ernie P, Manager at Red Roof Inn El Paso West, responded to this review

Thank you very much for the details outlining the review you submitted describing your visit to the property. Many of our guests choose the Superior King accommodation that meets their computer and internet requirements. The surrounding restaurant and shopping choices are also very popular with customers as well as the available price value they are offered. Please visit us again...

Reviewed 20 December 2016 via mobile

West Side !!! Great location conveniently placed near Food and Shopping Gas n More ...truely HELPFUL/RESOURCEFUL and Attentive... Big Thanks to the Outstanding Customer Service and Convenience!!! Happy Holidays & God Bless...

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1Thank Fabian E
Ernie P, Manager at Red Roof Inn El Paso West, responded to this review

Thanks so much for your review and kind wishes, I will definitely share this with the entire team. Our location is ideal for many hotel guests such as yourself and customer service skills are very important to us. Ivan Juarez is a long term employee at the Inn who takes pride with his duties and delivers great service. We look...

Encinitas, California
Reviewed 19 December 2016

This is a nice hotel conveniently located to interstate 10 near the New Mexico border. It's an easy way to get heading west first thing in the morning. The rooms were very clean and the front desk was very helpful and competent.

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1Thank mehudson1
Ernie P, Manager at Red Roof Inn El Paso West, responded to this review

Thank you for taking the time and submitting a review concerning your recent stay. Our location is very accessible to Interstate 10 and is convenient for motorist traveling in either direction. I will share your comments with the team so they acknowledge your satisfaction with their service. Thanks again for your feedback, we cordially invite you back to the property...

Reviewed 9 December 2016

to whom it may concern: being in the military and law enforcement, i have travelled through out the untied states and many different countries around the world and i believe this hotel is my personal favorite because of the employees at this location. they always treat me almost like family and it the one place that i look forward to...

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Helpful?
1Thank Sarah W
Ernie P, Manager at Red Roof Inn El Paso West, responded to this review

Thank you very much for the review you submitted, we are all very gratified of your satisfaction and loyalty to our location. We have a front desk staff of long term employees who work very well together in maintaining consistent service standards during day to day operations. I will share your wonderful comments with each team player and we look...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Red Roof Inn El Paso West, TX is a pet friendly, family friendly hotel. This hotel is close to the University of Texas at El Paso, Sunland Park Racetrack & Casino and Sierra Providence Memorial Hospital. The hotel is also near Las Palmas Medical Center, El Paso Civic Center, Wet & Wild Water Park, The Outlet Shoppes at El Paso and Juarez Sports Book Club. When you check in, check out the fantastic new amenities in our newly renovated rooms! The rooms at this 100% Smoke Free inn feature new, comfy Rest Suite beds by Serta, new high-end bedding, new flooring, and a large, flat-screen TV with HD programming. This location offers an outdoor unheated pool, microwave & refrigerator in select rooms, an elevator and has interior and exterior corridors. Experience our complimentary coffeehouse-style coffee and tea and in the lobby. This location also offers free WiFi, "Sonifi Solutions" with a selection of free TV channels, pay-to-view premium channels, movies, music and games. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn El Paso West

Address: 7530 Remcon Circle, El Paso, TX 79912
Region: United States > Texas > El Paso
Price Range: $70 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn El Paso West 2*
Number of rooms: 123
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Also Known As:
Red Roof Inn - El Paso West Hotel El Paso
El Paso Red Roof Inn
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Questions & Answers

Questions? Get answers from Red Roof Inn El Paso West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The third floor seems to be a good option if you prefer a quieter atmosphere.”
 of 5 bubbles alongfortheride, 8 Feb 2017 | Read review
“The hotel has two wings, at 90 degrees from the central core. My room faced south, overlooking the parking lot.”
 of 5 bubbles 865arthurc, 21 Dec 2016 | Read review
“premium room”
 of 5 bubbles lmdt2016, 3 Aug 2016 | Read review
“Get a room above reception desk if possible especially if you're staying more than one night”
 of 5 bubbles angelf947, 11 Jul 2016 | Read review
“we do overlook the pool in room 232”
 of 5 bubbles pittsburgh82, 26 Jun 2016 | Read review
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