We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton Garden Inn El Paso/University

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hilton Garden Inn El Paso\/University
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

576 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hilton Garden Inn El Paso/University
See the most recent reviews
Showing 560: English reviews
Albuquerque, New Mexico
Reviewed 2 weeks ago

Very clean, comfortable beds, pretty hotel, awesome breakfast, soundproof rooms. The staff is friendly, accommodating, welcoming and helpful. I would definitely recommend anyone to stay here. This is where I will stay when I visit El Paso from now on.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
1Thank J8996DRrachelc
Scottsdale, United States
Reviewed 3 weeks ago

I have stayed here multiple times while in El Paso and return mostly due to the staff friendliness. The rooms are very clean and the beds are extremely comfortable. I also enjoy how quiet it is. I have used the gym and the bar area and find most of the patrons are very polite and friendly. Most of my business...

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank karenjA5594YW
Albuquerque, United States
Reviewed 3 weeks ago

I went to El Paso for a conference at UTEP.The location of the hotel was ideal. It was also quiet, so I could sleep well. The staff was friendly. I had stayed there before, and I will stay there again, too.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Y7907AUsusanl
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Guest - Thank you for taking time to review our hotel. It is always great to hear that we have made your time with us comfortable. Please come back and see us again soon. Best Regards Michelle Kaip General Manager

Knoxville, Tennessee
Reviewed 4 weeks ago

Stayed at this hotel on business for over a week. Absolutely wonderful stay - the staff is exceptional - every single one of them. So friendly and helpful. The restaurant food is excellent and very reasonable. Definitely a great place to stay.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank dlt0921
Milwaukee, Wisconsin
Reviewed 14 February 2017

An excellent facility right next door to the University of Texas at El Paso. There is plenty of free parking and a strong internet signal is provided. This facility is also convenient to bars, restaurants and coffee shops in the region on the other side of the Garden Inn from the University. We encountered no safety concerns in walking to...

 Report
Helpful?
Thank Margaret0314
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Margaret0314 - Thank you for taking time to review our hotel. It is always nice to hear when we have met or exceeded our guests expectations. Please come back and see us again soon. We will look forward to having you with us in the future. Best Regards Michelle Kaip General Manager

Albuquerque, NM USA
Reviewed 12 February 2017 via mobile

I cannot say enough about the staff at this hotel. The customer service was wonderful. The beds were very comfortable and it was quiet on a Saturday night with two big concerts going on nearby. It was conveniently located with restaurants within walking area. This is the best place we have stayed in our visits to El Paso.

 Report
Helpful?
Thank NMmama
Albuquerque, New Mexico
Reviewed 31 January 2017 via mobile

I came to town for a consultation with a spine surgeon. I stayed at this hotel as it was in a good location and seemed comfortable. The bed was like an old college dorm room mattress. Hard, springy and sunken in. I did not sleep at all and could barely move in the morning. The restaurant is bad.

 Report
Helpful?
Thank Goalie17
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Guest - Thank you for taking time to review our hotel. We are sorry that we did not exceed your expectations. We are always looking for ways to improve and we would like to inspect the room you stayed in so that action can to taken to correct the issue. If you can give us any details that could...

Los Angeles, California
Reviewed 29 January 2017

We pretty much had a standard HGI experience at this location. Our room was fine, but filled with miss-matched oversized dark wood furniture. In fact, the entire hotel is a little on the dark side which makes it feel somewhat dated when it really is not that old. There are nearby dining options, but after a long day of driving...

 Report
Helpful?
Thank J_and_A_1
Reviewed 17 January 2017

Good service,clean hotel, nice scenic views, fast check in, friendly staff, would stay here again. Not much of a breakfast offered and it should also be included. Overall enjoyed the stay. I would recommend this hotel to a friend

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank 656amberu
Las Cruces, New Mexico
Reviewed 17 January 2017 via mobile

Room was good staff helpful always amazing to me that they give you a bottle of water and act like you should act act like a kid on Christmas morning. All good no free breakfast but several eateries in the area.

 Report
Helpful?
Thank leemI813FI

103 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (51)
Viewed
Bathroom (6)
Viewed
Room/Suite (17)
Viewed
Hotel & Grounds (10)
Viewed
View from Room (2)
Viewed
Dining (3)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (52)
Viewed
Hotel & Grounds (9)
Viewed
Business Centre/Function Rooms (6)
Viewed
Dining (5)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (11)
Viewed
Bathroom (3)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travellers also viewed these El Paso hotels
2.0 km away
Hotel Indigo El Paso Downtown
1.6 km away
Doubletree Hotel El Paso Downtown/City Center
6.5 km away
Country Inn & Suites By Carlson, El Paso Sunland Park
Show Prices
Show Prices
Show Prices
10.4 km away
Radisson Hotel El Paso Airport
10.3 km away
Holiday Inn El Paso Airport
10.1 km away
Hampton Inn El Paso-Airport
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located on the campus of the University of Texas at El Paso and across the street from two major medical centers. The hotel is within a 5 block radius of over 50 restaurants, bars and stores. Just one and half miles from the El Paso Convention Center/Downtown. ... more   less 

Additional Information about Hilton Garden Inn El Paso/University

Address: 111 West University Avenue, El Paso, TX 79902
Region: United States > Texas > El Paso
Price Range: $126 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn El Paso/University 3*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, Priceline and Hotels.com so you can book your Hilton Garden Inn El Paso/University reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn El Paso Hotel El Paso
Hilton El Paso
El Paso Hilton Garden Inn
Hotel Style:
#4 Business Hotel in El Paso
#4 Family Hotel in El Paso
#5 Romantic Hotel in El Paso
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn El Paso/University staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Hilton Garden Inn El Paso/University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the lift area and take a high floor to lessen the A/con noise”
 of 5 bubbles WinstonPortsmouth, 6 Dec 2016 | Read review
“stay away from elevators”
 of 5 bubbles ChooChoo34, 17 Nov 2016 | Read review
“Avoid 10 - 19 rooms which are near the elevator and loud ice machine.”
 of 5 bubbles sascanlan, 24 Aug 2016 | Read review
“Bring photo ID with an address - passport wasn't enough in El Paso.”
 of 5 bubbles Dee6280, 21 Aug 2016 | Read review
“Third floor.”
 of 5 bubbles 598marisap, 25 Jul 2016 | Read review
5 of 5