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    Holiday Inn Express Hotel & Suites I-10 East

    11825 Gateway Blvd W, El Paso, TX 79936-7409
    011 65 800 852 6027
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    28/01/2018 29/01/2018
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    US$119
    US$119
    US$119
    Traveller (8)
    Room & Suite (22)
    Dining (4)
    Overview
    • Excellent38%
    • Very good35%
    • Average14%
    • Poor3%
    • Terrible10%
    31 Oct 2017
    “Weekend escapade”
    26 Jan 2017
    “Honorable”
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (84)
    There are newer reviews for Holiday Inn Express Hotel & Suites I-10 East
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    31 - 35 of 80 reviews

    Reviewed 11 June 2014

    Only time I have ever complained .. Bathroom sink badly cracked $200 suite way overpriced and no cinnamon rolls available for breakfast.. Complained to management and they called us a liar .. No rolls from 9 am to 9.30 wouldn't refund room bathroom cracked sink...More

    2  Thank Skifree88
    Response from Holiday Inn Exp... E, General Manager at Holiday Inn Express Hotel & Suites I-10 EastResponded 17 June 2014

    Hello Ma'am, We do apologize about the inconvenience during your stay. I wish we could have fixed your issue while you were here but unfortunately we could not. Thank you for your feedback and hope you stay loyal to our IHG brand family.

    Reviewed 16 May 2014 via mobile

    And I've stayed at a lot of HIEs, all across the state. But this property tarnishes a great brand. At every single HIE I've stayed at, I've had a refrigerator and microwave in my room. I thought it was standard. But when I checked in,...More

    3  Thank Meredith R
    Response from Holiday Inn Exp... E, General Manager at Holiday Inn Express Hotel & Suites I-10 EastResponded 19 May 2014

    Meredith R, I am very sorry you feel this way and am sorry we could not make your stay to your standards. It was and unfortunate situation where the room type you booked does not have a fridge in it and we were indeed sold...More

    Reviewed 3 April 2014

    From checkin to check out everything was great. The night shift guy was very polite and was efficient with helping us with keys and a prompt check in. Pool area was clean, vending machines are on all floors, and the room was very comfortable. No...More

    2  Thank Elseinutah
    Response from Holiday Inn Exp... E, General Manager at Holiday Inn Express Hotel & Suites I-10 EastResponded 8 April 2014

    Elseinutah, Thank you for the compliment about the gentleman who checked you in. He is indeed a great representative of how we do business here. We are glad to have had you as our guest and look for to serving you in the future. Thank...More

    Reviewed 5 February 2014

    Comfortable and clean. Great pillows and shower. The only problem was the wifi. Could not connect. Ipad would not even detect a signal. When we mentioned it to the front desk in the morning, they advised that they had numerous complaints and comped us 5000...More

    1  Thank Dbax
    Response from Holiday Inn Exp... E, General Manager at Holiday Inn Express Hotel & Suites I-10 EastResponded 8 April 2014

    Dbax, We appreciate you giving us the chance to make or wrong right. Our Wifi is stronger than ever now and hope you get a chance to try it out. Thank you and be safe.

    Reviewed 30 January 2014

    Location is convenient to I-10 at 11825 Gateway Blvd West, this is a great hotel. Friendly staff, immaculate and large rooms. We had the King Executive Suite. They had an electric plug console on the desk for convenience. The internet connection was easy to use...More

    1  Thank Paul J
    Response from Holiday Inn Exp... E, General Manager at Holiday Inn Express Hotel & Suites I-10 EastResponded 8 April 2014

    Paul J, Thank you for your kind and thorough review of our hotel.. We really appreciate hearing an outsiders view of our hotel.. We pride ourselves on service and cleanliness and hope to accommodate you in the future. Thanks and be safe.

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Laundry Service
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Indoor pool
    Details
    • Price range
    • US$110 - US$175 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 90
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Orbitz, Travelocity, Hotwire, Cancelon, TripOnline SA, HotelQuickly and getaroom.com so you can book your Holiday Inn Express Hotel & Suites I-10 East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • El Paso
    • Also Known As
    • Holiday Inn Express Hotel And Suites i-10 East ,
    • Holiday Inn El Paso ,
    • El Paso Holiday Inn
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    Traveller (8)
    Room & Suite (22)
    Dining (4)
    Pool & Beach (1)
    Hotel & Grounds (24)
    Bathroom (6)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    TexasBailey
    13 September 2016|
    Answer
    Response from Smokedogaz | Reviewed this property |
    I am not sure but I think most Holiday Inn Express's are not pet friendly.
    0
    Votes
    Room Tips
    "Rooms on the lower floor on the back side are the quietest."
    Read review
    "Check the beds when you get there."
    Read review
    "Higher up but I would presume all the rooms would be good could not here noises"
    Read review
    "Ask for a westerly facing view."
    Read review
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