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Holiday Inn El Paso Airport

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Traveller (30)
Room & Suite (30)
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Overview
  • Excellent65%
  • Very good23%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“burger theory”(33 reviews)
“front desk”(58 reviews)
“bar tender”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Offers from Holiday Inn El Paso Airport
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Offers from Holiday Inn El Paso Airport
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Reviews (648)
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12
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401
141
53
25
12
Show reviews that mention
All reviewsburger theoryfront deskbar tenderel paso airportshuttle servicei highly recommend this hotelexcellent customer servicethe young ladyawesome hotelthe hotel staffrooms are nicestaff was friendlybusiness tripup to datewould stay againenjoyed my stayeasy access
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1 - 5 of 632 reviews
Reviewed 2 weeks ago

My fault for not checking on the breakfast - assumed it was free. Well, no - $10 a day, although the money wasn't the issue. The 30 minute wait to get food and then get the check, and not being able to take anything to...More

Thank Carl S
Response from IHGService, Guest Relations Manager at Holiday Inn El Paso AirportResponded 3 days ago

Hi Carl S, Greetings from Holiday Inn El Paso Airport, we appreciate the review. I'm sorry for the inconvenience caused by the time it took for you to be serviced at breakfast. This is certainly not our usual standard. Be assured that your experience and...More

Hotel's Favourite
Reviewed 1 April 2018

After a grueling day of travel and a 3am airport arrival(!) we were warmly welcomed to the Holiday Inn El Paso. The staff was very hospitable and kind, allowing us to check out way late because we needed some sleep, without charging us extra. The...More

Thank daphneNewYorkCity
Reviewed 4 weeks ago via mobile

The employees were wonderful! So this review in no way reflects their service. This review reflects the room and lack of complimentary breakfast at this specific location. To begin, the room was very clean it just was a bit haggard. The Broken tiles creaked when...More

Thank Tiffany A
Response from IHGService, Guest Relations Manager at Holiday Inn El Paso AirportResponded 2 weeks ago

Hello Tiffany A, Thank you for leaving feedback. I appreciate your recent stay. I am sorry to hear that the room is starting to show visible signs of usage. I trust that hotel management will consider your feedback if there will be future renovations to...More

Reviewed 10 April 2018 via mobile

I was here for six days. Outstanding location. Lots of great food around the area. They have a shuttle service to take you up to 3 miles from there location. Rooms where very good. Very clean. All the towels you need. They clean the rooms...More

Thank Lester A
Reviewed 3 March 2018 via mobile

Very nicely located to get in and out of airport. But not within walking distance to much of anything isolated near highway. Older establishment but well maintained. Shuttle service is handy and all employees are extremely nice and deliver a high level of service. As...More

Thank Ron E
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Most Booked Properties in El Paso, TX
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Meeting Rooms
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$101 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in El Paso
#3 Business Hotel in El Paso
#5 Family Hotel in El Paso
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$101 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in El Paso
#3 Business Hotel in El Paso
#5 Family Hotel in El Paso
Room types
Non-Smoking Rooms, Suites
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Traveller (30)
Room & Suite (30)
Dining (14)
Pool & Beach (3)
Business Centre & Event Rooms (11)
Questions & Answers
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M G
26 July 2016|
AnswerShow all 3 answers
Response from Jack S | Reviewed this property |
El Paso is the safest city in America under 500,000 people so you should be ok. Just cover up high price items, use common sense. Don't leave out cell phones laptops big tvs etcetera. In my opinion, this is one of the safer... More
1
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Room Tips
"On the back side away from the Interstate"
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"Ask for a room in the back, new addition. They are the newest rooms on the property"
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"Rooms on the back side is less sound from traffic since the hotel faces major highway."
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"duh, get away from the freeway side"
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