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BEST WESTERN Sunland Park Inn

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116 Reviews from our TripAdvisor Community

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Showing 109: English reviews
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Alexandria, Louisiana
Reviewed 6 days ago NEW

My wife and I have used this Best Western quite a few times in the past. We have always had great staff service and we enjoy the breakfasts. The BW beds are the greatest and SO comfortable! The only thing I would change is the parking. It is small.

Review collected in partnership with Best Western
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Helpful?
Thank Betty S
GarCindy, Manager at BEST WESTERN Sunland Park Inn, responded to this review

Thank you for your comments!!!

Midland, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

We chose this hotel because it was convient to get to and close to the casino. The staff at check out was on her phone and I had to get her attention. Breakfast area a little small. Attendant was curtious

Review collected in partnership with Best Western
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Helpful?
Thank Dorothy C
About Hotel's Favourite Review
Mesa
Reviewed 1 week ago NEW

This was the trip back to El Paso to share with my wife where I grew up went to school played at the playground ate wonderful food Chicos tacos. Showed her the Rio Grande and the bridges going across to wireless, transmountain road , Scenic drive

Review collected in partnership with Best Western
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Helpful?
Thank Ruben B
Ottawa, Canada
Reviewed 2 weeks ago

Close to interstate, shopping center and restaurants. Lots of traffic so ask for room in the back if you want some peace and quiet. Nice room, clean and well organized. Breakfast good with the usual waffles, small muffins, cereal, etc.

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Helpful?
Thank sycha
Montana
Reviewed 4 weeks ago

This hotel would be great in another location but because it is on a main road you will be woken up by road noise by 6 am even on a Sunday. I won't stay here again because I value my sleep. If you decide to stay here, make sure you get a room in the back of the property. It...

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Helpful?
Thank MontanaCyndi
Dallas, Georgia
Reviewed 18 February 2017

The hotel was very comfortable and the staff was wonderful. The breakfast was very good even though it was not on site. It was an older hotel but it was good very quaint and clean . I would definitely recommend coworkers to use this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank yvonnea264
Katy, Texas
Reviewed 15 February 2017

I stayed at this location on Sunday Feb 12, 2017. While attempting to check in there was a problem with my reservation. The front desk clerk was extremely rude and offered no help to rectify the problem. I had to call customer service myself while standing in the lobby. The customer service woman asked to speak with the gentlemen behind...

Review collected in partnership with Best Western
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Helpful?
Thank Brenda S
BestWesternHotels, Guest Relations Manager at BEST WESTERN Sunland Park Inn, responded to this review

We are very sorry to hear of the difficulties that you encountered during your check in process. We have had a team meeting to address kindness towards our customers and can assure you that such a situation will not occur in the future. Thank you for providing us with your feedback and we hope that you will consider staying with...

Farmington, New Mexico
Reviewed 31 January 2017

This was a very nice hotel that i choose to stay in. The comfort of the room and bed was exceptional, and the value was awesome. I would recommend this to anyone. My only disturbing thing to say about this place was that the service lady just walked right in to my room in the morning without waiting even 5...

Review collected in partnership with Best Western
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Helpful?
Thank 144petek
Toronto, Canada
Reviewed 6 January 2017

Very noisy hotel Hard to get a room in the back which is a little quieter Pillows are hard and little Room is nice size Close to mall and stores and restaurants Not really comfortable to walk close to busy roads

Review collected in partnership with Best Western
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Helpful?
Thank Claudia D
Management response:

We are deeply sorry that we couldn't get you a room in the back. We are getting new pillows that are a bigger size. Thank you so much for your comments!

Paradise, Texas
Reviewed 26 December 2016

This nice hotel, centrally located near the casino and race track had every positive aspect of a best western that we have grown to expect. The problem is with it's location, 2 car lengths from a three lane congested high use road under construction. the noise was so bad we could not sleep overnight, thus the poor rating.

Review collected in partnership with Best Western
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Helpful?
1Thank Gary S
Management response:

I apologies for the inconvenience that cause the traffic and noise from the freeway under construction that is two blocks way from our location.

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about BEST WESTERN Sunland Park Inn

Address: 1045 Sunland Park Drive, El Paso, TX 79922
Region: United States > Texas > El Paso
Price Range: $95 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Sunland Park Inn 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Best Western Sunland Park Hotel El Paso
El Paso Best Western
Best Western El Paso
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Questions & Answers

Questions? Get answers from BEST WESTERN Sunland Park Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room facing away from the road”
 of 5 bubbles MontanaCyndi, 20 Feb 2017 | Read review
“Do not accept a room on the highway side if you want a good nights sleep. Skip the breakfast.”
 of 5 bubbles tomv942, 9 Dec 2016 | Read review
“If you don't mind noise, ask for a back location room.”
 of 5 bubbles daniellF4647QC, 10 Nov 2016 | Read review
“Ask for a room on the back of the facility.”
 of 5 bubbles MargoM_12, 2 Jun 2016 | Read review
“Don't stay there”
 of 5 bubbles ClaudiaC220, 13 Aug 2015 | Read review
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