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Country Inn & Suites By Carlson, El Paso Sunland Park

Country InnsUS$82*
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#17 of 82 Hotels in El Paso
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Country Inn & Suites By Carlson, El Paso Sunland Park
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475 Reviews from our TripAdvisor Community

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Showing 447: English reviews
Start your review of Country Inn & Suites By Carlson, El Paso Sunland Park
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Reviewed 1 week ago via mobile

I love the hotel and staff, front desk is great. But I'm sorry the restaurant needs help, the food sucks, when I first stayed here was good. But now I can't eat there if you can't cook a pizza you have issues, plus the tacos need help, I can make better tacos. So the hotel great, Daniels needs some help.

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Helpful?
Thank amliving
Central Florida, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 14 December 2016

Traveling from central Florida to California to start a new job and started having car troubles in West Texas. I managed to make it into El Paso to a good mechanic (thanks Moroni Auto), but now I have to spend a couple nights while they get the parts for my car ordered and repaired. So after spending the first night...

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Helpful?
Thank Doug O
About Hotel's Favourite Review
Lorenzo F, General Manager at Country Inn & Suites By Carlson, El Paso Sunland Park, responded to this review

Doug O, I'm really sorry that you had car issues, but glad to see that you ended up here at the Country Inn and Suites EL Paso. I'm very happy to see that you liked the look and the feel of the hotel. I am also glad that my staff were able to accommodate your needs while the system was...

blue springs, United States
Reviewed 1 week ago via mobile

I have stayed in several hotels around the area in the past 7 years and this one so far is the best. I had an issue upon checking in but the girl at the counter took care of it and was more than helpful. When visiting again I'll diffenantly stay again

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Helpful?
Thank Craig W
Management response:

Dear Craig W, We are pleased and honored to hear that we are by far your best choice. We have a great staff and I am glad that we were able to take care of your issue during your check-in. On behalf of our team at the Country Inn & Suites, we would like to thank you for staying with...

San Antonio, United States
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank kenbU6302IU
Management response:

Reviewed 2 weeks ago via mobile

Overall this place is nice. Decent price, cool pool setup with hot tubs on both ends, and the rooms were a good size and clean. Breakfast was included, parking was easy and it's close to the interstate. Would gladly stay there again.

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Helpful?
Thank Sam A
Management response:

Dear Sam A, We are glad to hear that you enjoyed our pool area and that the rooms were adequately sized for you. Thank you for your feedback. We greatly appreciate it. Thank you so much for staying with us. We hope to see you again soon. Stephanie E.

Scottsdale, Arizona
Reviewed 2 weeks ago

I was recently here for a family celebration and the hotel did very well. The staff was very nice, and hotel while dated, is in very good shape. My room was neat and clean with free Wifi, refrigerator and microwave. The lobby area was very nice and convenient with free coffee in the AM and a very nice bar area...

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Helpful?
Thank mikenmel123
Management response:

Dear Mikenmel123, Thank you so much for taking the time to review us. We are all looking forward to making some new and exciting changes to our guestrooms. I see that you have quite an extensive travel history so your feedback is much appreciated and thank you for acknowledging our staff. On behalf of our entire team at Country Inns...

Hoover, Alabama
Reviewed 3 weeks ago

I was so happy that I stayed here. The pool was awesome. The breakfast was exceptional for being complimentary. The staff was so helpful and sweet. I honestly didn't want to leave there. I stayed in the king bi level suite. I loved it!!!

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Brasfield84
Management response:

Dear Brasfield84, Thank you and we appreciate you taking the time to review us on TripAdvisor. We are thrilled to see that you enjoyed your time at the hotel. We love to hear positive reviews and we have shared your comments with our wonderful staff. On behalf of our entire staff at Country Inns & Suites we thank you for...

Redondo Beach, California
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank TKSully
Lorenzo F, General Manager at Country Inn & Suites By Carlson, El Paso Sunland Park, responded to this review

Las Cruces, New Mexico
Reviewed 4 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Njbred1960
Lorenzo F, General Manager at Country Inn & Suites By Carlson, El Paso Sunland Park, responded to this review

Lubbock, Texas
Reviewed 4 weeks ago

Country Inn & Suites, Sunland Park, NM., was outstanding! Food was excellent- both complimentary breakfast and off the menu. Wait staff did an outstanding job. Front Desk associates were very professional and responsive to your needs.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Jayhawk79424
Lorenzo F, General Manager at Country Inn & Suites By Carlson, El Paso Sunland Park, responded to this review

Jayhawk79424, Thank you for the kind words. We are glad to see that we were able to meet your needs and I'm glad to see my staff did a great job in making your stay a pleasant one. We appreciate you staying with us and look forward to your next visit.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The only full-service hotel located in El Paso's west side. Minutes away from El Paso International Airport, Fort Bliss, The University of Texas at El Paso, and tons of shopping. Free breakfast is always included with your stay as well as 24-hour shuttle service. ... more   less 

Additional Information about Country Inn & Suites By Carlson, El Paso Sunland Park

Address: 900 Sunland Park Drive, El Paso, TX 79922-1324 (Formerly Holiday Inn El Paso-Sunland Pk Dr & I-10 W)
Region: United States > Texas > El Paso
Price Range: $121 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, El Paso Sunland Park 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Holiday Inn El Paso-Sunland And i-10 w.
Holiday Inn El Paso-Sunland & i-10 w. Hotel El Paso
El Paso Holiday Inn
Hotel Style:
#8 Business Hotel in El Paso
#8 Family Hotel in El Paso
#10 Romantic Hotel in El Paso
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, El Paso Sunland Park staff and other travellers.
7 questions
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Questions? Get answers from Country Inn & Suites By Carlson, El Paso Sunland Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are interested in using the pool, request a room next to it.”
JackieT13, 19 Mar 2017 | Read review
“Make sure to get a room where you can see the boarder! Nice! :D”
KimkellyMedley, 15 Jan 2017 | Read review
“Stay away from metal gate entrances, those room hear the gates slam shut all day and night.”
  • Spa, kitchen, living room area
CavemanHHH, 18 Sep 2016 | Read review
“Wifi is undetectable and there is No High Speed Internet--contrary to what the website states.”
Vic_Chicago1, 5 Sep 2016 | Read review
“I would think any room would be good, it is a villa style and you feel as though you are at home.”
The1Heath, 2 Jul 2016 | Read review
5 of 5
Country Inns
US$82* /night
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Booking.comUS$82
Expedia.comUS$82
Hotwire.comUS$82
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*Disclaimer
Prices are for 1 room, 2 adults
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