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Holiday Inn El Paso West-Sunland Park

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Traveller (51)
Room & Suite (45)
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Overview
  • Excellent52%
  • Very good27%
  • Average11%
  • Poor6%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (552)
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262
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61
35
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All reviewsapartment complextwo storydefinitely stay here againfitness centerlobby areabreakfast buffet isbeds were comfortablenice poolbusiness travelfront desk clerki highly recommend this hotelshuttle servicebusiness centerwafflespaulinecribunits
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1 - 5 of 519 reviews
Reviewed yesterday

Nothing but great things to say about this property! Very comfy beds in the rooms and nice, clean bathrooms. We travel a LOT, and this was a great night's sleep. The staff was also very friendly and accomodating with our reservations. I have to say...More

Thank Alice W
Hotel's Favourite
Reviewed 8 December 2017

Made a return visit to Country Inn and Suites in El Paso for our couples annual trip to El Paso. A little over a year ago we stayed here and had a great stay. The return trip was as good if not better than last...More

1  Thank usmcpride
Response from Christina F, Manager at Holiday Inn El Paso West-Sunland ParkResponded 7 February 2018

usmcpride, Thank you for your review through TripAdvisor. We are thrilled to see that you enjoyed your time at the hotel. We appreciate all of your wonderful comments and how much you enjoyed our property. On behalf of our entire staff at Holiday Inn El...More

Reviewed yesterday

Holiday Inn El Paso West-Sunland Park was easily accessible from the highway. Great location.The staff were friendly at all times. Everyone had smiles on their faces. Room was clean. Overall a great experience. Highly recommend.

Thank TravelIgnite2
Reviewed 3 weeks ago

All Inclusive, left to right, top to bottom, room, staff, Renee Griffith worked with me over a couple of months to have this go on with out a hitch and it did. Food, Staff, Rooms are excellent. We will continue to plan our functions around...More

Thank rterrel
Response from Christina F, Manager at Holiday Inn El Paso West-Sunland ParkResponded 3 weeks ago

Union Pacific Annual C-5, Thank you so much for your fantastic review! We are truly pleased that you enjoyed everything from your event, room, food and the staff that helped you. We will be sure to share this review with everyone, especially Renee. I know...More

Reviewed 3 weeks ago

The hotel is right off the interstate without the noise. The rooms are split into separate villas. The layout is really cool but can get a little confusing. However, the front desk manager, Alex, was very helpful in telling us how to get to our...More

Thank Danny V
Response from Christina F, Manager at Holiday Inn El Paso West-Sunland ParkResponded 3 weeks ago

Convenient and Comfortable, Thank you for your review on Trip Advisor. We are glad to hear that you enjoyed your stay with us here at the Holiday Inn El Paso West-Sunland Park. We do have a very unique layout here and I am glad that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Bar/Lounge
Restaurant
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast included
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Restaurant
Hot Tub
Heated pool
Details
Price range
US$88 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in El Paso
#8 Business Hotel in El Paso
#10 Romantic Hotel in El Paso
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$88 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in El Paso
#8 Business Hotel in El Paso
#10 Romantic Hotel in El Paso
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (51)
Room & Suite (45)
Dining (8)
Pool & Beach (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
colleen j
3 February 2017|
Answer
Response from Lorenzo F | Property representative |
Yes we have a $50.00 non refundable pet fee.
0
Votes
Janet C
28 December 2016|
AnswerShow all 7 answers
Response from Lorenzo F | Property representative |
We have 4 Jacuzzi tubs in the hotel , all in suites.
0
Votes
lac7
24 August 2015|
AnswerShow all 7 answers
Response from Lorenzo F | Property representative |
The airport is 15-20 minutes from the hotel based on traffic. The hotel is happy to schedule a pick up or drop off time based on availability. The same goes for any ride within a 7 mile radius.
0
Votes
Room Tips
"Ask for a ground floor near the pool"
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"Since the hotel is near the freeway, an inside room will likely be more quiet."
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"If walking outside in the weather is a problem for you, get a room closest to the breakfast area, etc."
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"Back side away from the Interstate."
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