We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I stayed here several years ago. It seemed to be in better condition then. It was fresher and cleaner and more expensive. After checking in with the very friendly staff, I headed to the elevator, which was a little worse for the wear, cosmetically speaking....More
Response from Maria H, General Manager at Holiday Inn Express El Paso - CentralResponded 5 February 2016
Thank you for taking time to provide feedback regarding your stay with us. Happy you've noticed some of the improvements as we are wrapping up a major hotel renovation. We have forward you comment regarding the towels to our Housekeeping Manager for follow up.
This hotel looks like it was renovated to make it a little more modern. The staff were very friendly and the hotel was clean and quiet! It is not a luxury type of hotel by any means, but it will work for having a clean,...More
Thank Gordon G
Response from Maria H, General Manager at Holiday Inn Express El Paso - CentralResponded 6 January 2016
Thank you for taking time to provide us with feedback regarding your stay with us and for letting us know our staff was friendly and the hotel was clean.
Hope to have you as our guest again in the near future and thank you for...More
I stayed because my newborn was admitted to providence pediatric hospital. Hotel was at convenient location but was under renovation and I was told laundry room was up and running Only to find out it was out of order. I was there for an emergency...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express El Paso - CentralResponded 19 January 2016
Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read that you found the location convenient to your needs...More
Went to a conference at UTEP and stayed at the Holiday Inn. What excellent service it offered. The staff, all of them, are superbly attentive. The room was excellent. Great location; plenty of places to eat within walking distance, but it doesn't matter. The hotel...More
It was okay for one night while doing business but I probably won't stay here again. The staff were very nice and friendly but it really needs renovations and doesn't feel that safe. I have found other places I prefer to stay in in El...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express El Paso - CentralResponded 3 December 2015
Thank you for submitting your review of our hotel. I am pleased to note that you found the staff nice and friendly. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn...More