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Holiday Inn Express El Paso - Central

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Traveller (66)
Room & Suite (50)
Dining (3)
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Overview
  • Excellent27%
  • Very good43%
  • Average22%
  • Poor4%
  • Terrible4%
Travellers talk about
“front desk”(37 reviews)
“amtrak station”(2 reviews)
“quieter room”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express El Paso - Central
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (206)
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78
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10
9
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54
78
40
10
9
Show reviews that mention
All reviewsfront deskamtrak stationquieter roomcoffee machineheavy trafficfree breakfastfree shuttle servicewould stay here againlocation was perfectlight sleeperwithin walking distancegreat amenitieshot waternice poolroad tripinternetfreeway
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51 - 55 of 191 reviews
Reviewed 14 January 2016

I stayed here several years ago. It seemed to be in better condition then. It was fresher and cleaner and more expensive. After checking in with the very friendly staff, I headed to the elevator, which was a little worse for the wear, cosmetically speaking....More

Thank Deedubs2
Response from Maria H, General Manager at Holiday Inn Express El Paso - CentralResponded 5 February 2016

Thank you for taking time to provide feedback regarding your stay with us. Happy you've noticed some of the improvements as we are wrapping up a major hotel renovation. We have forward you comment regarding the towels to our Housekeeping Manager for follow up. Thank...More

Reviewed 5 January 2016 via mobile

This hotel looks like it was renovated to make it a little more modern. The staff were very friendly and the hotel was clean and quiet! It is not a luxury type of hotel by any means, but it will work for having a clean,...More

Thank Gordon G
Response from Maria H, General Manager at Holiday Inn Express El Paso - CentralResponded 6 January 2016

Thank you for taking time to provide us with feedback regarding your stay with us and for letting us know our staff was friendly and the hotel was clean. Hope to have you as our guest again in the near future and thank you for...More

Reviewed 3 January 2016 via mobile

I stayed because my newborn was admitted to providence pediatric hospital. Hotel was at convenient location but was under renovation and I was told laundry room was up and running Only to find out it was out of order. I was there for an emergency...More

Thank mnvill37
Response from IHGCare, Guest Relations Manager at Holiday Inn Express El Paso - CentralResponded 19 January 2016

Dear mnvill37, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read that you found the location convenient to your needs...More

Reviewed 16 November 2015

Went to a conference at UTEP and stayed at the Holiday Inn. What excellent service it offered. The staff, all of them, are superbly attentive. The room was excellent. Great location; plenty of places to eat within walking distance, but it doesn't matter. The hotel...More

1  Thank Hispanophile46
Reviewed 14 November 2015

It was okay for one night while doing business but I probably won't stay here again. The staff were very nice and friendly but it really needs renovations and doesn't feel that safe. I have found other places I prefer to stay in in El...More

Thank beachmamaesq
Response from IHGCare, Guest Relations Manager at Holiday Inn Express El Paso - CentralResponded 3 December 2015

Dear beachmamaesq, Thank you for submitting your review of our hotel. I am pleased to note that you found the staff nice and friendly. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Breakfast Available
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$94 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (66)
Room & Suite (50)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
RobertBabb
1 July 2017|
Answer
Response from Jerry J | Reviewed this property |
I do not know, but would suggest you find another place to stay
0
Votes
Mike D
22 August 2016|
AnswerShow all 2 answers
Response from jeremylbarnes | Reviewed this property |
My room did.
0
Votes
TexasBailey
15 August 2016|
AnswerShow all 2 answers
Response from ahmedelzoghby | Reviewed this property |
Hello Friend, I'm afraid I don't know as I don't have pet during my stay there but I guess it will be better if you call the hotel for assistant. Cheers
0
Votes
Room Tips
"Get a room facing away from the freeway."
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"King size bedroom, top floor"
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"Pool side has vehicle travel noise."
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"Rooms have reasonable insulation against noise from the freeway, but no insulation between rooms."
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