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Courtyard Newport News Yorktown

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Courtyard Newport News Yorktown
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204 Reviews from our TripAdvisor Community

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Showing 202: English reviews
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Virginia
Reviewed 1 week ago via mobile

It's an older property for sure, at least when it comes to the rooms. Outside of that, though, it's quite nice. They've fully updated the downstairs for the bistro. The front desk staff are very welcoming and efficient. Parking and access to the highway are very easy and there are plenty of restaurants within walking distance as well. They did...

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Helpful?
Thank Hatzlacha
Friday Harbor, Washington
Reviewed 1 week ago

Very reasonably priced Courtyard right next to a terrific Texas Roadhouse restaurant. Excellent prices for a Courtyard. Very friendly check-in staff. Pleasant, comfortable rooms, some with balconies for seating. Shopping everywhere in a safe neighborhood. Plenty of safe parking. Be sure to dine at the Texas Roadhouse for best priced, delicious steaks. Try to reserve block of time for reservations.

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Helpful?
Thank Fred B
Huntington Beach, California
Reviewed 3 weeks ago via mobile

I've been a Hospital IT Consultant on the road for 7 years, have thousands of review readers, and have visited nearly 150 cities in the USA. The staff here is AMAZING, and I wish I could take them with me wherever I travel! BUT, HERE IS A HUGE DOWNSIDE! The cleaning scents are extremely heavy and overpowering perfume scents, and...

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Helpful?
Thank ArtistMasha
September L, Front Office Manager at Courtyard Newport News Yorktown, responded to this review

Dear ArtistMasha, Thank you for taking the time to share your feedback with us! We are pleased our staff service was up to standards. However, we regret to hear about the several triggers that set off your asthma symptoms, the maintenance and housekeeping issues and the poor Bistro experiences. The General Manager will be contacting you personally to discuss this...

Chesapeake, Virginia
Reviewed 4 weeks ago

It's the people that sometimes make a differenceere. I've always trusted the Marriott chain, and this one was no exception. It was clean and comfortable, just as most of them are. What stood out was the staff. They could not have been any nicer or more helpful . We were there to attend a retirement ceremony at the weapons station...

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Thank rrwatkins
Yorktown, Virginia
Reviewed 10 February 2017

I was here for a week and all the staff was friendly and the rooms where very clean. I would recommend Courtyard by Marriott Yorktown for any type of stay family or business. The location is great with many of shops around.

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Thank 1tawtrips
Reviewed 26 January 2017 via mobile

Great customer service at the front desk Mrs. Prior and Mrs. Jones. Professional First class service. Great staff all around. The rooms were clean. Over all excellent service and the breakfast was good as well.

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Helpful?
Thank oneilco
Norfolk, Virginia
Reviewed 1 January 2017

The service is not that bad but I was truly disappointed by the dated furniture and general room condition. I stay in this hotel for 2 weeks in October for work and if it wasn't a business trip I would have been peeved. The computer chair in the room was broken, the remote control for the TV was missing and...

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Helpful?
Thank Munachi
Angela P, General Manager at Courtyard Newport News Yorktown, responded to this review

Dear Munachi, Thank you for taking the time to let us know about your recent experience in October. It is truly disappointing to hear that our hotel and amenities did not meet your expectations. Please accept my apologies for the inconveniences you encountered; rest assured they will be brought to the attention of our team here at the hotel in...

Chicago, Illinois
Reviewed 18 November 2016

Stayed at this property for two nights while on business travel. I am a Marriott Gold Elite member and because I checked in late, I didn't expect a room upgrade. However, I do expect an acknowledgement of my status and some kind of communication about it. For example, the front desk could have said, "Welcome. I'm sorry we don't have...

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Helpful?
Thank Pommefranate
September L, Front Office Manager at Courtyard Newport News Yorktown, responded to this review

Dear Pommefranate, Thank you for choosing the Courtyard Marriott Yorktown for your most recent stay. As a valued Gold Elite Member we were disappointed to hear you didn't get the recognition you deserved when you arrived, please accept our sincere apology. We are also sorry to hear about the cleanliness of your room when you checked in. We pride ourselves...

Reston, Virginia
Reviewed 15 November 2016

We stayed one night during a college visit. Check-in and check-out was quick. The only negative about this hotel is that it ran out of hot water. The first two minutes of the shower were hot, but after that the water was luke warm. Time of day did not seem to matter as the first shower was 11:00 pm and...

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Helpful?
Thank Mike1295
Pennington, New Jersey
Reviewed 15 November 2016

Initially we booked a room for Nov. 11 and Nov. 12 which went smoothy. Then realizing we wanted to arrive a day early I called to book the same room for the 10th as well. I was told "not a problem" we would love to help you. I did mention that I wanted to stay in the same room, so...

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Helpful?
Thank Kamantha

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Newport News Yorktown

Address: 105 Cybernetics Way, Yorktown, VA 23693-5615
Region: United States > Virginia > Yorktown
Price Range: $134 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Newport News Yorktown 3*
Number of rooms: 90
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Also Known As:
Courtyard By Marriott Newport News Yorktown Hotel Yorktown
Courtyard Yorktown
Yorktown Courtyard
Yorktown Marriott
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Questions & Answers

Questions? Get answers from Courtyard Newport News Yorktown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room with balcony for sitting.”
 of 5 bubbles 211fredb, 14 Mar 2017 | Read review
“If your things need to be moved, go do it yourself”
 of 5 bubbles Kamantha, 14 Nov 2016 | Read review
“Top floor front in the middle”
 of 5 bubbles grottman, 30 Sep 2016 | Read review
“Away from elevator, as the ice maker is actually in the hall near the elevator.”
 of 5 bubbles KE4JSX_DAN, 23 Jun 2016 | Read review
“My room was on the first floor and the front of the building - it was very quiet.”
 of 5 bubbles NormanH319, 11 May 2016 | Read review
5 of 5