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Holiday Inn Express Middlesboro

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133 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Middlesboro
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Showing 131: English reviews
Knoxville, Tennessee
Reviewed 1 February 2016

I stayed at the Holiday Inn in Middlesboro for a business trip for one night. Since Middlesboro is a small town, there are not a lot of options and this is by far the nicest hotel in town. This hotel was like most of the HIE properties and found it to be of the same high quality as the rest...

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Helpful?
Thank MCM123456789
Kim W, General Manager at Holiday Inn Express Middlesboro, responded to this review

Thank you for such a nice review. We love getting feedback from our guest and I am happy to hear that we provided you with the high quality that you are accustomed to. We have a wonderful team that loves taking care of our guests. We hope that we will have the opportunity to serve you on your next visit...

Reviewed 20 January 2016 via mobile

I've been staying at this hotel for years for business it's always consistent and clean. The front desk staff is always friendly and accommodating. The manager and the day staff is also terrific. There's not a lot of choices in this town and the sleep then it's new but you can always count on this property to be consistent. Unfortunately...

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Helpful?
Thank Michele B
Kim W, General Manager at Holiday Inn Express Middlesboro, responded to this review

Thank you so much for your loyalty and kind words. We really love our guests and truly want each and every guest to have a wonderful stay. I can't wait to share your comments with our team. We look forward to your next visit. Warm wishes, Kim

Spartanburg, South Carolina
Reviewed 13 December 2015

Arrived on a rainy cold day and we were at check in, greeted by warm cookies and an efficient desk clerk-The room was clean and the breakfast was good. Had a lot of choices, including sausage gravy. The staff was very helpful. Couldn't have been a more enjoyable stay.

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Thank E174ddie2
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

We appreciate your business very much. I am happy to hear that you enjoyed our hotel. I couldn't agree more about the breakfast! Thank you for your feedback, I look forward to sharing it with our team. Warm regards, Kim

Atherstone, United Kingdom
Reviewed 15 November 2015 via mobile

First time at a holiday inn but really pleased with the quality and standard of the rooms. We were on an organised coach trip after spending the day in Durham. I didn't know what to expect when I got itinerary and it was a holiday inn we were staying at, however after a long cold day in Durham we arrived...

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Helpful?
Thank sandra1041932
Kim W, General Manager at Holiday Inn Express Middlesboro, responded to this review

Thank you for leaving us a great review! We are very happy to hear that you were so pleased with our hotel and found the staff to be so friendly. Every one here truly loves our guests. We hope that if you are ever in our area again that you will choose Holiday Inn Express. We appreciate your patronage and...

PA
Reviewed 31 October 2015

We were a little concerned when we arrived and discovered 3 rock groups were also staying the night. No need to worry - we had a very quiet night and slept well. Plus it was free pancake machine night from 8 to midnight. The kiddies loved it! Juice, yogurt, fresh fruit and chocolate milk too. Our room had a big...

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Helpful?
Thank nationalparkPa
Kim W, General Manager at Holiday Inn Express Middlesboro, responded to this review

It's so kind of you to mention Hillary by name. She does a great job, I look forward to sharing your comments with her. I'm glad to hear that you had a very quiet night and slept well. Thank you for your detailed feedback. We hope you will choose Holiday Inn Express the next time you are in our town....

Cincinnati
Reviewed 30 October 2015

Nice hotel, great staff, clean rooms, outdoor pool in season. Breakfast is hot and good and lots of variety. Close to shopping, restaurants and most importantly Cumberland Gap National Park. Pancake maker during breakfast is great. Had cookies at lobby desk at night that were great.

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Thank Billie A
Kim W, General Manager at Holiday Inn Express Middlesboro, responded to this review

Wow! Thank you for leaving us a great review. I'm glad to hear that you were happy with our facility and amenities. We can't wait to see you again. Sincerely, Kim Wright

Alton, United Kingdom
Reviewed 6 October 2015

Nice location, huge rooms and friendly staff. Breakfast was very good - not too crowded in the breakfast room. Felt a very safe area, but was surprised that trying to walk across the road was difficult because there were no sidewalks. Also was surprised the pool was closed as it was now Fall.

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Thank bluecardholder
Kim W, General Manager at Holiday Inn Express Middlesboro, responded to this review

Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our hotel to be a nice location and that our staff was so friendly. We have a great group of employees who love making sure that all of our guests have a wonderful experience. I am so...

Jersey, United Kingdom
Reviewed 21 September 2015

Made to feel like a valued guest as soon as we walked in, Julia and Lauren on reception were excellent. Julia helped us with everything we needed to know, places to eat and what was going on in the area. The room was spotlessly clean and very spacious, the breakfast was good and varied and the lady in attendance made...

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Helpful?
Thank Maureen L
Kim W, General Manager at Holiday Inn Express Middlesboro, responded to this review

Wow...what a lovely review. We really appreciate that you took the time to provide us with your feedback. I especially appreciate that you mentioned Julia and Hillary by name. We have a great team who loves taking care of our guests. I look forward to sharing your comments with our team. Thank you for choosing Holiday Inn Express! Warm regards,...

Lebanon, Kentucky
Reviewed 18 September 2015

Regretfully I was in Middlesboro for a funeral. The hotel desk staff was so cordial and agreeable, I felt like I was talking to a sister. Their made the most sincere offer I've heard in a hotel/motel to do 'anything at all that they could do I needed'. Atop this, in the morning when I arose, there was a sympathy...

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Helpful?
Thank William G W
Kim W, General Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Valued Guest, Thank you for your five star review and your kind words! I'm so sorry to hear that you were hear during a difficult time. I'm glad that our front desk employees kindness left such a warm impression on you. I had to laugh when you said that our breakfast "made you sin". I struggle with that every...

Tempe, Arizona
Reviewed 28 August 2015

We drove from Arizona to Harrogate to bring my daughter her vehicle. Along the way we stayed at Crowne Plaza in Memphis, Sheraton in Nashville and was extremely disappointed. We then stayed at Holiday Inn in Middlesboro KY what a pleasant stay. They went above and beyond service, even doing our laundry for us. No hidden fees or parking fees....

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1Thank marie O
Kim W, General Manager at Holiday Inn Express Middlesboro, responded to this review

Thank you for your great comment. We take great pride in our hotel and work hard to make every guest's stay a wonderful experience. Our philosophy is to go above and beyond for every guest. I love that you noticed. Warm regards, Kim

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Middlesboro Hotel is located in Middlesboro's blend of historic woodlands, wonderful views, and well-seasoned beauty. We are located next to one of the oldest State Parks - Pine Mountain State Park and Cumberland Gap National Park. The Holiday Inn Express is not far from Cumberland Gap, the trail that was used by Daniel Boone, features a lot of hiking trails, crafts and Southern Hospitality. The Holiday Inn Express is located in an area where the dining is the choosing, whether you desire the charm of a historic view or the economy of a family restaurant, you can find it here. Hotel features include free local phone calls and a complimentary Express Start continental breakfast. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Middlesboro, KY and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Middlesboro

Address: 1252 N 12th St, Middlesboro, KY 40965-1826 (Formerly Days Inn)
Region: United States > Kentucky > Middlesboro
Price Range: $158 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Middlesboro 2.5*
Number of rooms: 60
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Also Known As:
Holiday Inn Express Middlesboro Hotel Middlesboro
Holiday Inn Middlesboro
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Questions & Answers

Questions? Get answers from Holiday Inn Express Middlesboro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have stayed on all floors”
 of 5 bubbles 333glennr, 25 Nov 2016 | Read review
“Rooms on the back side are quieter and have view of mountains behind hotel.”
 of 5 bubbles Dave37179, 17 Oct 2016 | Read review
“Exceptional Employees and service at this hotel”
 of 5 bubbles lsh209, 22 Sep 2016 | Read review
“The back side of the hotel faces the foothill of a mountain. The front has a view of the town and mountains all around.”
 of 5 bubbles 928beverlyb, 8 Feb 2016 | Read review
“If sleeping in the add-on room, blackout curtains would be nice. Tub is right in bedroom with no curtain.”
  • Table area
  • Tub in bedroom
 of 5 bubbles nationalparkPa, 30 Oct 2015 | Read review
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