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All reviewsbed areacomplimentary breakfast was deliciousfront deskcentral airpull out bedcheck in was quick and easyroom was cleanpack and playgreat staysitting areaeating breakfastshopping and restaurantssoccer tournamentrooms were greatsmall poolhotel staffstay there again
I have now stayed her twice in the last 4 months. Nice rooms. Clean. Lovely kind staff. For this stay my mother was in hospital and had surgery. I needed a place to stay and relax in between being back and forth from the hospital....More
Thank Amber G
Response from Briana W, Front Office Manager at SpringHill Suites Dayton South/MiamisburgResponded 1 week ago
Thank you for your response. I apologize for the lack of communication regarding our pool, we definitely should have informed you ahead of time before you checked in that the pool was out of order and given you the option to either stay with us...More
Iam so disappointed! I’m a night shift traveling RN. I tried getting a room for a few hrs sleep before my next shift. Was told I would have to pay for 1.5 days due to needing to check in early! Hello, I only need to...More
Response from Briana W, Front Office Manager at SpringHill Suites Dayton South/MiamisburgResponded 2 weeks ago
skn5, I am so sorry to hear about your experience at our property. I understand your situation and thank you for all you do as a night shift RN. However, it is policy that if a guest checks in before noon that they will be...More
The staff was fine. Check in process was smooth. The rooms are tired. Mine stunk like a musty basement. I should have asked for another room but I thought the funk would clear if I ran the heat and or the AC. It did not....More
Thank Michael H
Response from Briana W, Front Office Manager at SpringHill Suites Dayton South/MiamisburgResponded 31 January 2018
Thank you for your review! We apologize for the issues you experienced with us recently. We hope you will give us a second chance to provide you with a wow experience! Thank you again!
We have stayed at this property several times. We keep returning because it is a consistently comfortable, clean hotel in a good location when we visit family. The price is usually competitive with lesser places nearby so we might as well stay somewhere comfortable, with...More
Thank Randy S
Response from Briana W, Front Office Manager at SpringHill Suites Dayton South/MiamisburgResponded 30 December 2017
Thank you for the lovely comments and your loyalty. We will share this with our team to ensure continued excellent customer service. We look forward to seeing you again!
Springhill has been my least favorite of the Marriott franchise, but this was an AMAZING EXCEPTION. Service was friendly, rooms where clean, good location, everything looked new. I was very happy. Only downfall is the gym appears smaller then most and not much in it.
Response from Briana W, Front Office Manager at SpringHill Suites Dayton South/MiamisburgResponded 9 December 2017
Thank you for the lovely comments. We will share this with our team to ensure continued excellent customer service. We look forward to seeing you again!