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Courtyard Philadelphia Downtown

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Courtyard Philadelphia Downtown
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899 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Philadelphia Downtown
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Showing 822: English reviews
Richmond, Virginia
Reviewed 4 weeks ago

In January I stayed in the Marriott Residence Inn and the Philadelphia Marriott Downtown and did not have a very positive experience. This time I decided to mix it up and stay in the Courtyard Philadelphia Downtown, and it is by far the best of the three hotels. The rooms were comparatively nicer, quieter, and overall more comfortable. The staff...

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Helpful?
Thank Rebecca K
00gc, Manager at Courtyard Philadelphia Downtown, responded to this review

Dear Rebecca K, We appreciate your loyalty towards our brand. We are glad your stay at the Courtyard Philadelphia Downtown was amazing and that you and your family loved your comfortable room and our staff’s exceptional service. Thanks for your terrific feedback, and we are pleased to know that we will be your family’s preferred choice for all your future...

Baltimore, Maryland
Reviewed 4 weeks ago

I stayed here for a work trip that required me to go to the convention center. The location is fantastic for walking to everything you need -- excellent restaurants, sight-seeing at City Hall, Reading Terminal Market, etc. The check-in experience was horrible! I stood in line for 30 minutes to get my room keys which, after getting up to the...

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1Thank zinconinco
00gc, Manager at Courtyard Philadelphia Downtown, responded to this review

Thank you for taking the time to post a review. We are glad that you enjoyed our proximity to local attractions! We want our guests to leave with a positive impression of our hotel, so we are terribly sorry about our shortcomings upon arrival. Your feedback has been promptly shared with our team to ensure this does not happen again....

Seattle, Washington
Reviewed 4 weeks ago via mobile

We have stayed here on multiple occasions. For our anniversary, they upgraded us from a regular room to a suite without us asking, which is a testament to their excellent customer service. The rooms are cozy, fairy spacious and offer great views of city hall and the city itself. I stayed here on my wedding night, and came back the...

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Helpful?
Thank Elizabeth A
00gc, Manager at Courtyard Philadelphia Downtown, responded to this review

Dear Elizabeth, It is so nice to read your wonderful review about your stay once again at Courtyard Philadelphia Downtown. It is great to know you were impressed with your comfortable room along with the view it provides and that our convenient location was perfect for your needs. We wish you a very happy wedding anniversary and look forward to...

New Jersey
Reviewed 4 weeks ago

Hotel has a great location, walking distance from major Philly attractions. We got our room upgraded and it was very spacious and nice. Perfect for a family. Services at the hotel (Parking, Food) are pricey, but there are good /cheaper options around. Overall a great stay!

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Helpful?
Thank Adramca
00gc, Manager at Courtyard Philadelphia Downtown, responded to this review

Dear Adramca, Thank you for sharing your experience of the Courtyard Philadelphia Downtown. We are glad to know our location worked for you and that you liked the service provided by our associates. We appreciate your feedback and hope you and your family will be back to see us again soon. Thank you, David Kidd Assistant General Manager

Prescott, Arizona
Reviewed 4 weeks ago

Location cannot be beat. Check In was easy, fast and friendly. First room #738 had issues with TV so had to move to #908. Downgraded size but nonetheless solid room. The big issues here are the lack of Digital TV - the analog channels are covered in snow and make for a poor viewing experience and the horrifically soft beds....

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Thank Drew A
00gc, General Manager at Courtyard Philadelphia Downtown, responded to this review

Dear Drew A, Thank you for the review of the Courtyard Philadelphia Downtown. We are glad to read you not only enjoyed our courteous service and convenient location but also found us to be a great value. I will be sure to share your compliments with Brooke and Lisa as well. We also value your observations and regret the inconvenience...

charlotte, nc
Reviewed 4 weeks ago

This review is being written so I can thank Khalia at the Philadelphia Courtyard Downtown for making our March 9-12th stay at the hotel such a great experience. I guess it was mere luck that she answered the phone when I called to talk to someone on site about our reservations and how important it was to get connecting King...

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Helpful?
Thank randyberk
00gc, General Manager at Courtyard Philadelphia Downtown, responded to this review

Dear randyberk, Thank you for your recent stay at the Courtyard Philadelphia Downtown while attending a wedding. I am thrilled to read about the great service you received from Khalia and how her actions exceeded your expectations. Please be assured I will share your comments with her and extend my own personal thanks. We appreciate your feedback and look forward...

Merchantville
Reviewed 4 weeks ago

I was very pleased with our hotel service, location and accommodations. The Courtyard is centrally located in the heart of Center City Philadelphia a short walk away from Starbucks, The Philadelphia Convention Center and the Reading Terminal. Our stay coincided with the Annual Flower Show (so there was a lot of activity everywhere). The check-in staff allowed us to check...

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Helpful?
Thank desireebrown8
00gc, General Manager at Courtyard Philadelphia Downtown, responded to this review

Dear desireebrown8, Thank you for your nice review. We are extremely proud our staff was able to make your stay an enjoyable one and that our location close to many city area attractions was perfect for your trip. We are also glad to read you liked your room along with the beautiful view. We appreciate your observation and hope the...

Westwood, New Jersey
Reviewed 5 weeks ago

Like most chain hotels in big cities, the Courtyard Philadelphia Downtown does the job. The valet service was acceptable, the check-in efficient and friendly, the room perfectly fine. After setting down our cases, we immediately headed out for a very long, very busy day filled with lots of great activities and meals, before falling late into bed. At 7:40am the...

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Helpful?
Thank Jane P
00gc, Manager at Courtyard Philadelphia Downtown, responded to this review

Dear Jane P, We are so sorry we disappointed you in multiple areas during your stay. Our goal is to provide you with an excellent experience and the staff inconsideration is not typical of our usual service delivery. We apologize that we fell short of expectations but hope you will give us another chance to provide you with great hospitality....

Washington DC, District of Columbia
Reviewed 21 March 2017

I really enjoyed my stay at the Courtyard Philadelphia downtown. This was an old historical building renovated to modern standards. I had a corner room that was huge, with high ceilings, great views of the city and a great bed. I slept very well. The hotel has a great gym, and is located close to just about all of the...

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Thank Chris20874
00gc, Manager at Courtyard Philadelphia Downtown, responded to this review

Dear Chris20874, I am delighted you had an excellent stay at Courtyard Philadelphia Downtown. We are glad you found us to be a great value, loved our comfortable bedding, and enjoyed all other amenities. Thank you again for your review. We hope to see you soon! Thank you, David Kidd Assistant General Manager

Newark, New Jersey
Reviewed 20 March 2017

When looking for a nice place to stay while attending the Philadelphia Flower Show, I was very lucky to find a room here. the hotel is in a wonderful historical building with modern and beautifully furnished rooms. The rooms looked like they had been recently renovated. The bathroom was bright, nice and clean. The beds were very comfortable. It was...

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Helpful?
Thank nuttree125
00gc, Manager at Courtyard Philadelphia Downtown, responded to this review

Dear nuttree125, Thanks for being our guest at the Courtyard Philadelphia Downtown and for letting us know how much your enjoyed your stay and our proximity to the Convention Center. We appreciate knowing you rested well and that everything about your trip was excellent. Please come back and see us again soon! Thank you, David Kidd Assistant General Manager

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The historic Courtyard Downtown Philadelphia, PA Hotel is located in the heart of the Business District across from City Hall and is one short block away from the Pennsylvania Convention Center. Our downtown Philadelphia hotel accommodations reflect the grandeur of their 1926 origins and feature 11' ceilings, i-Home radio docking stations and complimentary Wi-Fi access. Our 15-floor, 498-room hotel is listed on the "National Register of Historic Places" and stands as a charming testament to time with unique architectural details. Enjoy a variety of hotel amenities, including a fitness center, indoor pool and our on-site restaurant, NINETEEN 26. This Philadelphia downtown hotel is convenient to the Historic District, University of Pennsylvania, Independence Hall and renowned restaurants and shopping. Here at our Philadelphia Historic District hotel we offer over 10,000 sq. Ft. Of flexible meeting space which is the ideal home for group meetings, special occasions and weddings in downtown Philadelphia, PA. ... more   less 

Additional Information about Courtyard Philadelphia Downtown

Address: 21 N Juniper Street, Philadelphia, PA 19107-1901
Region: United States > Pennsylvania > Philadelphia > City Center East
Price Range: $267 - $563 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Philadelphia Downtown 3.5*
Number of rooms: 498
Reservation Options:
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Also Known As:
Courtyard Philadelphia Downtown Hotel Philadelphia
Philadelphia Marriott
Philadelphia Courtyard
Hotel Style:
#10 Green Hotel in Philadelphia
#17 Romantic Hotel in Philadelphia
#18 Business Hotel in Philadelphia
#19 Family Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Philadelphia Downtown staff and other travellers.
28 questions
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Questions? Get answers from Courtyard Philadelphia Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inner section of rooms, away from the street side”
JeffF195, 5 Apr 2017 | Read review
“Don't bother too park in a local garage to save money, use the valet, it is very comparable.”
Peglegbbh, 27 Mar 2017 | Read review
“Pick a lower floor because of the slow elevators”
zinconinco, 27 Mar 2017 | Read review
“Call the on site front desk to ask for help”
randyberk, 24 Mar 2017 | Read review
“Take advantage of the express check-out and call the valet from your room. Its better to wait in your room than in the crowded lobby.”
desireebrown8, 22 Mar 2017 | Read review
5 of 5