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Extended Stay America - Philadelphia - Airport - Bartram Ave.

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Traveller (21)
Room & Suite (23)
Dining (1)
Ratings and reviews
  • Excellent19%
  • Very good14%
  • Average10%
  • Poor21%
  • Terrible36%
6 days ago
“One night stay”
22 Jan 2018
“Totally offended”
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What's included
Free Wifi
Breakfast included
Non-Smoking Hotel
Fitness centre
Kitchenette
Pets Allowed
2 Star Hotel
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Offers from Extended Stay America - Philadelphia - Airport - Bartram Ave.
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Location and contact
8880 Bartram Ave, Philadelphia, PA 19153-3110
Hotel website
1.6 km to Philadelphia Intl Airport
101 restaurants are within a 2 km radius
7.1 km from Citizens Bank Park
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (114)
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1 - 5 of 112 reviews
Reviewed yesterday via mobile

Due to weather, all flights were canceled and I needed a room. I used a booking tool and this was one of the last places close to the airport and under 200 that has a room available. I have never stayed at this chain /...More

Thank CBiasi
Response from 00esa, Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave.Responded yesterday

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

Reviewed 6 days ago

Below average at best, last minute booking due to an issue with an online booking site (cancelled another location for our stay for an early flight the next day). We arrived, checked in, and then I returned the rental car to the airport, only to...More

Thank Joe K
Response from 00esa, Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave.Responded 5 days ago

Joe, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to...More

Reviewed 24 May 2018

Extremely disappointing! By far, the worse experience I ever had at a hotel. First, after securing a reservation, we were told when we arrived late at night that there were no rooms available and that our room had been given away as it was their...More

3  Thank Luv2ShopToo
Response from 00esa, Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave.Responded 24 May 2018

Thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such...More

Reviewed 14 April 2018

I don't know where to start. Rotted garbage smell in first room. Moved me to another room. Dresser missing a drawer face. Carpet not vacuumed in a year. Nail polish on carpet. Toilet seat not attached. Toilet paper dispenser smashed. Rust stains in the sink....More

2  Thank Jeff K
Response from 00esa, Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave.Responded 14 April 2018

Thank you for being our guest. Our goal is to provide an enjoyable experience for all our guests, and we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always expect...More

Reviewed 5 April 2018

I am very disappointed and horrified in my first experience with Extended Stay America Philadelphia. After many hours of travel, our family of four accidentally arrived at the 9000 Tinicum property instead of 8880 Bartram Ave, which is directly adjacent from the first location in...More

Thank lomajenn
Response from 00esa, Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave.Responded 9 April 2018

Thank you for bringing this to our attention. We take the security of our guests and their property very seriously. As a result, please allow us some time to look into this matter further so that we can properly address your concerns. Hotel Management

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Self-Serve Laundry
Breakfast included
Dry Cleaning
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$114 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$114 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (21)
Room & Suite (23)
Dining (1)
Questions & Answers
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MrCraftbeer
28 April 2016|
Answer
Response from Paul R | Property representative |
$5.00 per day up to a 6 day ($30.00) maximum.
0
Votes
Room Tips
"Avoid this place."
Read review
"good cable channels, poor WI-FI"
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"Go to another hotel."
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"Do not waste your money!!!"
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