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Hotel did not have an ice machine - although we had a refrigerator with freezer in our room, the ice trays were not filled' therefore we did not have ice for our beverages. Room appeared clean but floor and area above the stove where microwave...More
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Response from 00esa, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 6 June 2017
Margaret, thank you for reviewing your visit to our hotel. While we are glad your overall stay was pleasant, we are sorry we missed meeting the mark in some areas and for that, we apologize. We appreciate you sharing your concerns and ensure you that...More
Hotel is conveniently located, about 7 min drive from the airport.
It was the best deal around that evening and I must say the room was very clean, they actually have studios with kitchenette. They have AC and central heating as well. Staff was pleasant...More
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 11 May 2017
Thank you for being our guest at Extended Stay America - Philadelphia - Airport - Tinicum Blvd. It's good to know you were comfortable here and that you were impressed with the service provided by our staff. I will be sure to share your compliments...More
So I needed a last minute hotel for a flight out in the morning. I need to say a few things....
1) Its hard to figure out what to do when you arrive because the parking lot is behind a huge fenced in area. I...More
2 Thank MsMarie J
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 20 April 2017
Let me start by offering my apologies for the situation you experienced upon your arrival and while staying with us. We take the security of our guests and employees seriously. Your review will be shared with all team members so the issues you identified can...More
IT Sucked the service was bad couldn't flush toilet stove had only one tempture high linen was half clean housekeping was terrible had to take own linen to lobby to get clean ones staff attiutude was no good will never ever go backMore
Thank LISBETH H
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 13 April 2017
LISBETH, we truly regret your disappointment. We strive to provide our guests with the best facilities and service, and we are sorry to know we fell short. Your concerns about your room will be addressed to the respective teams to ensure all our suites are...More
Bring your own supplies!! Housekeeping barely cleans room every week and rarely leaves full set of clean linens (towels/washclothes). They always run out of clean towels and washcloths. The ultimate recently is that they ran out of toilet paper!! Then the staff at the front...More
Thank Shantel B
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 9 March 2017
I hope you will accept my apologies for not providing the exceptional service you should have received and for spoiling your stay with us. Our staff typically does a terrific job responding to our guests’ needs so I am sorry that did not happen in...More
US$88 - US$137 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Also Known As
Extended Stay America Philadelphia - Airport Hotel Philadelphia ,