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Extended Stay America - Philadelphia - Airport - Tinicum Blvd.

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Traveller (79)
Room & Suite (29)
Dining (2)
Overview
  • Excellent22%
  • Very good15%
  • Average15%
  • Poor13%
  • Terrible35%
4 weeks ago
“You Get What You Pay For”
7 Mar 2018
“Arrived late, got worst room in hotel, got full refund”
Free Wifi
Breakfast included
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (233)
There are newer reviews for Extended Stay America - Philadelphia - Airport - Tinicum Blvd.
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31 - 35 of 226 reviews
Reviewed 22 February 2017

From the time my boyfriend and I got there I was already disappointed.1.We had to pay $9 a day for parking,i honesty felt like that was ridiculous.I got inside the hotel from scale one to 10 i have to say it was clean about a...More

Thank Chenai M
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 24 February 2017

Chenai, Thank you for staying with us and for sharing your feedback. We are sorry we did not meet your expectations in several ways. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So...More

Reviewed 5 February 2017 via mobile

One night was enough smells we were to be at airport by 4:30 am when we ask about the shuttle doesn't start till 5:00 am so we had to pay $15.00 to get a ride to airport then when we got back 8 days later...More

Thank J N
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 7 February 2017

Thank you for taking time to review our hotel. It is beneficial to us as well as to our future guests. We are sorry our shuttle service did not meet the hours of your needs. We will verify the information on our brand website is...More

Reviewed 21 January 2017 via mobile

From time of arrival i had to wait 30 min to check in do to the fact the guy was doing 3 different jobs at night which was not at front desk it got bad i had to call main number for him to show...More

2  Thank Van128
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 21 January 2017

Thank you for your candid comments. We always use guest responses to help improve our customer service and hotel. I do apologize for the inconveniences you encountered and we do hope that you will come see us again. General Manager

Reviewed 19 January 2017

We had an overnight layover in Philadelphia on our way home from our Christmas vacation. I booked the Extended Stay America through booking.com. I chose a mid priced hotel because we were just overnighting. The only requirements were clean bed, shower, internet. The bed was...More

1  Thank Shelly K
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 19 January 2017

Thank you very much for taking time to review our hotel. We are happy you had a nice stay however, we apologize for not meeting 100% of your expectations. Our goal is to provide outstanding service to every guest at every opportunity. We hope you...More

A TripAdvisor Member
Hawley, Pennsylvania
1
Reviewed 2 January 2017 via mobile

Your hotel doesn't even deserve one star. I booked my room for new years eve on September 12th. This entire trip was a Christmas gift for my boyfriend. I arrived at the hotel lobby (after driving 4 hours) to be told by the front desk...More

Thank A TripAdvisor Member
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 5 January 2017

I am sorry there was a problem with your reservation and that the room you requested was unavailable. I know no amount of apologies will make up for the inconvenience, but I truly am sorry. Thank you for your feedback which is greatly appreciated. Sincerely,...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$97 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$97 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (79)
Room & Suite (29)
Dining (2)
Questions & Answers
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TravelAgentShan
13 September 2017|
Answer
Response from Anikka_nlb | Reviewed this property |
The room was very clean, no bed bugs whatsoever.
0
Votes
kimberlynew85
11 September 2017|
AnswerShow all 2 answers
Response from Lydia S | Reviewed this property |
I was there last month and they didn't hold a specific fee at all, just the credit card on file (in case).
0
Votes
Room Tips
"not a resort. arrive early."
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"Do not stay in room 106"
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"I cannot offer any good tips to choose a good room other than look into a different hotel!"
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"Dont stay here alone."
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