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Courtyard Philadelphia Airport

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Courtyard Philadelphia Airport
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354 Reviews from our TripAdvisor Community

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Showing 340: English reviews
Highland, California
Reviewed 13 August 2015 via mobile

We recently stayed here for business and it was not the best experience. They were changing all the doorknobs on the rooms are there we got moved to two different rooms there is no Jacuzzi only a small pool is indoors. The room wasn't clean when we got to it and the shower sucked.

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Helpful?
Thank Rjduran2
Courtyard G M, General Manager at Courtyard Philadelphia Airport, responded to this review

Good Day Rjduran2, Thank you for writing a reviw on TripAdvisor. I am very sorry that you were disturbed while we were changing all of our guest room door locks to improve the safety of our guests. The day that you had arrived to the hotel, you had requested an 8:50AM check in the first day that we had started...

Norfolk, Virginia
Reviewed 13 August 2015

It does not offer free parking, as stated. They charge $8.00 a day. As stated, this is a nice hotel near the Philadelphia Airport. There is Very Limited food choices here though. There is no actual restaurant at this hotel and the closest restaurant is about a block away, which is a Ruby Tuesday's.

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Helpful?
1Thank Lynn L
Courtyard G M, Manager at Courtyard Philadelphia Airport, responded to this review

Greetings, Thank you for taking the time to rate our hotel and share your feedback. After reading your review I would like for you to share with me where did you find the information on the hotel in reference to the parking. The property does charge for overnight parking for over a year now. Unfortunatley due to the location of...

Oxford, Connecticut
Reviewed 11 August 2015

I stayed her while on a business trip and the service was amazing from arrival to departure and the service in the restaurant was also perfect! I can't say enough about the staff at this location... Kathleen at the front desk could not of been more helpful and Chanel in the bar/restaurant was also awesome! Any questions you have or...

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Helpful?
Thank CTCouple310
Courtyard G M, Manager at Courtyard Philadelphia Airport, responded to this review

Greetings, Thank you for taking the time to fill out the review of the Courtyard Philadelphia Airport. I appreciate the great feedback you have shared about our service and associates. I have shared with Kathleen, Shanelle and housekeeping the great service they provided and how they made your stay memorable. Once again thank you and hope to see you again...

Reviewed 10 August 2015 via mobile

Ugh I stayed here twice both times I returned home itching. The first time I didn't bother complaining because I wasn't sure what it was but this time I am disgusted huge red marks on my arm don't even know what type of bug it is I seen 3 spiders!!!

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1Thank Blakewaldon
Courtyard G M, Manager at Courtyard Philadelphia Airport, responded to this review

Good Day, Thank you for taking the time to write a review regarding your recent stay. Your comments are extremely concerning to the leadership team at the hotel. At your earliest convenience please contact the hotel directly at: 215-365-2200 to discuss your concerns. When you contact the hotel please ask for the manager on duty and any of us can...

Washington DC, District of Columbia
Reviewed 6 August 2015

I would give this hotel a lesser rating if possible! We stayed one night from August 3rd-4th. During the night of August 3rd-4th I woke up itchy several times. I felt like things were crawling on me but since my husband who was sleeping next to me didn't seem to feel anything I thought it was just me or the...

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1Thank Mei-Ye J
Courtyard G M, General Manager at Courtyard Philadelphia Airport, responded to this review

Bi-Nu Jiang, Thank you for writing a review on Trip Advisor. We take claims like this very seriously at the hotel. As was stated to you at the time that you reported the alleged bed bugs, we would have our pest elimination company do a detailed inspection. This detail inspection includes but is not limited to flipping all of the...

San Bernardino, California
Reviewed 1 August 2015 via mobile

I stayed here for 3 days and each day seems to get worse. The first desk was rude and not helpful at all. I love waking up to the front desk calling me, haven't you heard of time change? Then I get waken up to them trying to change the door locks. I'm on vacation, I just want to relax!...

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Helpful?
Thank independent1_noa
Courtyard G M, Manager at Courtyard Philadelphia Airport, responded to this review

Good Day, Thank you for taking the time to write a review regarding your recent stay. Your comments are extremely concerning to the leadership team at the hotel. At your earliest convenience please contact the hotel directly at: 215-365-2200 to discuss your concerns. When you contact the hotel please ask for the manager on duty and any of us can...

Slidell, Louisiana
Reviewed 27 July 2015 via mobile

This hotel is perfectly located by the Naval Yard easy to get to interstate and the rooms are fabolous!!! The bedroom is spacious and very clean. Nice TV clean big bathroom, washer and dryers on site and inexpensive and desk area is well equipped . A must stay!!

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Helpful?
Thank Richard O
Courtyard G M, Manager at Courtyard Philadelphia Airport, responded to this review

Greetings, Thank you for taking the time to review us here at the Courtyard Philadelphia Airport. Your feedback is greatly appreciated and is valued. I have shared with my team the great review we have received and the excellent service they provided while you stayed with us. We look forward to seeing you again. Thank you, Monique Ayala Assistant General...

Asheville, North Carolina
Reviewed 26 July 2015

This is a clean, updated hotel very close to the Philadelphia airport. The room was extremely comfortable and quiet, and the hotel staff were pleasant and helpful. The shuttle service was on time, and the driver was very courteous. Other than the little bistro in the lobby, the only restaurant within walking distance is a Ruby Tuesdays. Had a good...

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Helpful?
Thank SouthernYankee1997
Courtyard G M, Manager at Courtyard Philadelphia Airport, responded to this review

Greetings, Thank you for taking the time to fill out the review for the Courtyard Philadlephia Airport. We appreciate your feedback and strive to always provide excellent service. I have shared your review with the team and we are all grateful for having you here with us. Thank you once again and hope to see you soon. Monique Ayala Assistant...

Reviewed 25 July 2015

Booked this hotel as Marriotts are supposed to be high standard. Well, this Marriott is old, the staff was not so friendly. The parking structure is old and seems to be falling apart, yet you have to pay for parking. Next time, will stay at other hotels near by that are much newer and parking is free.

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Helpful?
Thank Leo F
Courtyard G M, Manager at Courtyard Philadelphia Airport, responded to this review

Dear Leo F, Thank you for taking the time to reply to Trip Advisor regarding your stay. I would personally like to apologize for the not so friendly staff service you experienced during your stay. I have shared your feedback about the parking with the members of our mangement team. Thanks again for you valued feedback. Kind regards, Kathleen C....

Ship Bottom, New Jersey
Reviewed 9 July 2015

Great location at the Philadelphia airport. Safe and secure parking. Always clean rooms. Excellent restaurant and bar on first floor. Staff is friendly and helpful. Makes business travel more enjoyable.

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1Thank MarkO95
Courtyard G M, Manager at Courtyard Philadelphia Airport, responded to this review

Dear MarkO95, Thank you for the postive feedback you gave about your recent stay at the Courtyard Philadelphia Airport. We hope to serve you again when your travels bring you back to the Philadelphia area. Kind regards, Kathleen Clark Operations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Break away from business as usual at the Courtyard Philadelphia Airport. Our newly renovated rooms are less than 2 miles from Philadelphia International Airport (PHL), accessible via our complimentary shuttle. Stay in spacious suites that are a short drive from Center City Philadelphia and downtown Philly. Our open lobby with complimentary Wi-Fi allows you to switch seamlessly from work to relaxation and back. Easily access the latest news, weather and airport conditions via the GoBoard in the lobby at our Essington, PA, hotel. Dine in style at our on-site PHL restaurant, The Bistro - Eat. Drink. Connect(R)., Serving healthy food and Starbucks(R) drinks in the morning and hearty meals and cocktails in the evening. Our newly renovated Philadelphia accommodations feature luxury Marriott bedding and intuitive work spaces that integrate technology. Two purpose-built meeting rooms are ideal for small conferences or events. Open all doors to productivity when you stay in our hotel near the Philadelphia airport. ... more   less 

Additional Information about Courtyard Philadelphia Airport

Address: 8900 Bartram Ave, Philadelphia, PA 19153-3112
Region: United States > Pennsylvania > Philadelphia
Price Range: $196 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Philadelphia Airport 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Courtyard By Marriott Philadelphia Airport Hotel Philadelphia
Philadelphia Courtyard
Philadelphia Marriott
Hotel Style:
#44 Business Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Philadelphia Airport staff and other travellers.
9 questions
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Troon, Scotland, United Kingdom
6 months ago
over a year ago

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Questions? Get answers from Courtyard Philadelphia Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great place to stay the night before an early flight... and leave your car in a safe spot while you're gone,”
 of 5 bubbles Hokie67, 25 Feb 2017 | Read review
“away from the pool”
 of 5 bubbles M6154AHmikem, 23 Feb 2017 | Read review
“convenient to airport”
 of 5 bubbles kayb128, 14 Dec 2016 | Read review
“All views are parking lots.”
 of 5 bubbles mburrows, 28 Sep 2016 | Read review
“Get a room facing the courtyard”
 of 5 bubbles FirstClass2C, 15 Sep 2016 | Read review
5 of 5