Chestnut Hill Hotel
8229 Germantown Ave, Philadelphia, PA 19118-3446
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About
#9 of 97 hotels in Philadelphia
Location
Cleanliness
Service
Value
Travellers' Choice
Upscale boutique hotel located in the Northwestern section of Philadelphia featuring 36 deluxe accommodations and suites.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Banquet room
Baggage storage
Wifi
Restaurant
Breakfast buffet
Meeting rooms
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
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Room features
Air conditioning
Desk
Fireplace
Interconnected rooms available
Refrigerator
Flatscreen TV
iPod docking station
Complimentary toiletries
Safe
Seating area
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Romantic
Languages Spoken
English, Japanese, Turkish
Location
59Somewhat walkable
Grade: 59 out of 100
15Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
Contact
8229 Germantown Ave, Philadelphia, PA 19118-3446
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629Reviews11Q+A100Room tips
Reviews
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Wonderful hospitality, everyone very friendly at front desk (Michele!), a good breakfast buffet included, free wifi (that works well!), and lots of little extras in the room to use like a bathrobe, a nice umbrella. Bed was very comfortable (and I like that the windows open). A great location for strolling up and down the many shops and restaurants along Germantown Avenue in both directions. Very safe neighborhood. Highly recommended!
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Date of stay: March 2023Trip type: Travelled solo
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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We enjoyed our stay at The Chestnut Hill Hotel. It is a quaint hotel with easy access to many restaurants and shops. Our accommodations were clean, the bed was comfortable, and the location of the hotel is ideal for exploring the Chestnut Hill area. The best part of the hotel, however was the hospitable staff! Mindy, Michelle, Calva, and Jill were friendly and helpful. They were a delight to meet, and they made us feel welcome throughout our stay.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I visited Chestnut Hill Hotel last weekend for a quick weekend trip to PA. The front desk staff were helpful and friendly. I especially want to thank and acknowledge Jill for going above and beyond! I stayed in the carriage house and enjoyed lunch at the market and the firepit and lounge areas in the evening. The room itself had the most indulgent claw foot tub. I will be back to enjoy another get away at Chestnut Hill Hotel.
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Even though local to the area needed a place to stay while my house was being painted. After a long day of work, bed was super comfy and shower was warm and relaxing. Breakfast had all that I needed... waffles, bagels, yogurt, hard boiled eggs and more. Housekeeper Linia did an excellent job. Won't hesitate to stay again!
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Date of stay: March 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Staff interacts with each other & with guests as if caring for family - patient & thoughtful. Making & changing reservations is best done by phone w/front desk staff, as online reservation system is not always operational. Continental breakfast is nice (starting at 7AM), with bagels & other breads & pastries, hard boiled eggs, fruit cups, yogurt, granola, oatmeal, waffle-maker, & a coffee & espresso machine. Tables in the breakfast room are dressed with china dishes & cloth napkins.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I was in on business for literally a total of 24 hours and had the pleasure of staying at Chestnut Hill Hotel. I was blown away by Jill, front of house receptionist, and her wonderful presence as she helped me get settled and answered any of my questions. The charm of the hotel was so lovely to immerse myself in with a lovely addition of a giant bathtub with hot water, a heated towel rack, and a fireplace. The layout of my room looked like it was a preserved old elevator shaft which was so cool to see. There were several wooden beams and giant metal wheels which gave a wonderful experience to a hotel stay. I was traveling solo and had a wonderful time finding food. I am vegan and found wonderfully delicious food right next to the hotel at Chesnut Hill Brewing Co (the founders from here are vegan!). The neighborhood was so wholesome and it felt nice to walk the streets and have the hotel so perfectly located next to a grocery store and restaurants. There is breakfast included and a Nespresso machine in the room. A 5 min walk gets you to grocery stores, bakeries, and art galleries. On Saturday morning there is a cute little farmers market. I adored my time here and would love to return. I recommend this spot!…
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Date of stay: March 2023
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
A historic old hotel in a fabulous location, with no competition, this could be a first rate hotel with some strategic upgrades. As it is, it borders on dumpy. 1. Redecorate the rooms. Nothing fancy. But the design is horrendous. Make it quieter and classier with some basic antique furniture and a tasteful color scheme, lose the plastic chairs and the crazy Philadelphia themed crap. 2. Upgrade the TV and internet systems so they work seamlessly. 3. The free breakfast screams motel6. There are great bakeries all up and down the street. Instead of the bowl of eggs, lobby waffles and little debbie pastries, have a deal with the market behind the hotel for delicious fresh made stuff. Guests will love you for it. 4. Better housekeeping. This should be obvious. Rather than just making ip the beds, the rooms should be vacuumed and cleaned every day. 5. Have a few dedicated parking spots for hotel guests so they do not have to roam around the streets looking for spots on busy nights when the lot is full. For $220 per night, things have to be a little better. This could be a great hotel with a little better management and vision.…
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Date of stay: February 2023Trip type: Travelled with family
Room Tip: Parking in the lot can be difficult on weekend nights as they share the lots with several busy...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from John Pollock, General Manager at Chestnut Hill Hotel
Responded 4 weeks ago
Dear 312Karav, Thank you for taking the time to share your comments regarding your recent stay. I am pleased to hear you enjoyed our hotels location in the heart of historic Chestnut Hill. I see that you stayed in one wing of our hotel, consisting of 8 rooms featuring a Philadelphia theme, a nod to Historic Boathouse Row and the areas founding father, William Penn. I am sorry you did not care for the décor of your room. Our remaining rooms, located in the main hotel have a more traditional flair. Our Carriage House and Post Office annex building rooms offer yet other décor options for guests to select from. We will look into possible upgrades regarding our complimentary guest WIFI and its integration with our satellite TV provider. Our breakfast attendant bakes our own assorted danish and croissants daily. We also offer assorted bagels and breads to choose from. We have a plain or blueberry make your own waffle option. We have hard boiled eggs and a variety of yogurts with toppings such as Craisins, chocolate chips and walnuts. We have assorted juices, milk, almond milk, oatmeal, whole fruit, coffee, a variety of teas and gluten free bread upon request. We will keep your suggestions in mind for possible alternative breakfast enhancements. We do our best to provide our guests will full daily housekeeping service. I will share your comments with my team so that we may improve on our attention to detail regarding stay over service. Complimentary parking is located in the rear lot of the hotel. This parking is shared with other restaurants and vendors on property and as you mentioned, it can be busy during peak times. Typically there is a good amount of cars parking and leaving which helps minimize wait time. Parking on the Avenue is an option using a kiosk or the MeterUP app. Metered parking is enforced during the hours of 8am and 6pm Monday through Saturday. Parking on the Avenue off peak is free as is side street parking and parking is free on Sundays. We do not have a parking attendant 24/7 to reserve or monitor guest and market parking. Thank you again for sharing your suggestions. Wishing you a prosperous 2023.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This historic hotel doesn't have to try to please. It has 36 rooms and no, absolutely no, competition. If you have to do something in Chestnut Hill, there are no other hotels. Alternatives are scarce too. Our room, 304, had an intermittent drumming moise in the walls all night, both nights. The manager. I was told. Thought it was faint and anyway didn't know what it was and couldn't fix it. I guess they could have offered something, even headphones, to creatively address it, but nothing. Just a kind of can't do attitude. And the place is not inexpensive. On the plus side, the front desk staff are nice. And the hotel is adjacent to an indoor market with good food and drink.
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from John Pollock, General Manager at Chestnut Hill Hotel
Responded 22 Feb 2023
Dear Barbara C, Thank you for sharing your comments regarding your recent stay. I apologize for the intermittent noise you experienced. My front desk associate advised me of your concern early Saturday morning. She spoke with you and your daughter and told you we did not have another room available at that moment to offer a room change as the hotel was sold out the prior evening. I went to see if I could locate the source of the noise coming from the bathroom ceiling in hopes of eliminating it. I was not successful and updated my front desk associate, and asked that she offer you the option to change rooms. I am sorry I did not have the chance to speak with you personally. I have since had our HVAC contractor remedy the issue. Should your travel plans bring you back to our area, please reach out to me personally and I will do everything within my power to provide you with an exceptional stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful old hotel that is nicely renovated. Room was clean and had everything we needed. Still carries a lot of old charm. Front desk ladies were pleasant and helpful. Complimentary breakfast was included in a nice side room with individual tables. Lots of restaurants and shops to walk to.
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Date of stay: February 2023Trip type: Travelled as a couple
Room Tip: Park around back, sometimes hard to find a spot since the lot is used for the market as well
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Comfortable, friendly, and well-appointed suite. This will be our go-to spot when visiting family in the Chestnut Hill area. The nespresso machine and comfy robe in the room were appreciated, and the complimentary breakfast with pretty china dishes was a nice touch.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$230 - US$297 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chestnut hill philadelphia, chestnut hill hotel philadelphia, hotel chestnut hill
LOCATION
United StatesPennsylvaniaPhiladelphiaChestnut Hill
NUMBER OF ROOMS
36
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Claim Your ListingCHESTNUT HILL HOTEL: UPDATED 2023 Reviews, Price Comparison and 431 Photos (Philadelphia, PA) - Tripadvisor
Frequently Asked Questions about Chestnut Hill Hotel
Which popular attractions are close to Chestnut Hill Hotel?
Nearby attractions include Chestnut Hill Cheese Shop (0.4 km), Market at the Fareway (0.05 km), and Phantastic Phinds (0.03 km).
What are some of the property amenities at Chestnut Hill Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Chestnut Hill Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Chestnut Hill Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
What are some restaurants close to Chestnut Hill Hotel?
Conveniently located restaurants include Cake, Iron Hill Brewery & Restaurant, and Chestnut Grill & Sidewalk Cafe.
Are there opportunities to exercise at Chestnut Hill Hotel?
Yes, guests have access to a fitness centre during their stay.
Are pets allowed at Chestnut Hill Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Chestnut Hill Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Chestnut Hill Hotel?
The staff speaks multiple languages, including English, Japanese, and Turkish.
Are there any historical sites close to Chestnut Hill Hotel?
Many travellers enjoy visiting Cliveden (3.5 km), Wyck Historic House, Farm, and Garden (4.3 km), and Grey Towers Castle (3.7 km).