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Sheraton Philadelphia University City Hotel

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Sheraton Philadelphia University City Hotel
Sheraton Philadelphia University City Hotel
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1,180 Reviews from our TripAdvisor Community

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Showing 1,147: English reviews
Reviewed yesterday NEWvia mobile

Enjoyed my visit! The hotel is in a great location, easy access to the city. The rooms and lobby were clean and the staff was very friendly. Tammy, at the front desk, in particular went out of her way to help. She is a gem!

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Helpful?
Thank AndieKeller
Reviewed 3 days ago NEWvia mobile

The rooms are nice and standard with a view of the city which is very nice. We ate breakfast on the 20th floor and it was decent as well. But The plates are much too small for a grown person to eat a proper breakfast from and the cups are of baby size. It is obvious that they want to...

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Helpful?
Thank eephrem
Reviewed 3 days ago NEWvia mobile

Just had some Omlets for breakfast made by Chef Michael and they were the best I've ever had. Good hotel and good breakfast. Nice view from the top floor also if you are a member. Big up to the chef for being really nice and cooking up some great food.

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Helpful?
Thank bephrem
Beijing, China
Reviewed 5 days ago NEW

Lounge bar is on 20th Floor, 24-hour open for beverage and starbucks coffee. Chef Micheal makes good omelet at weekend morning. Tina is nice and friendly, keeping our room clean and comfortable. Thanks!

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Helpful?
Thank yzhang2
Germany
Reviewed 1 week ago NEW

That's the only real positive thing I have to mention for the Sheraton. If you want to visit the university the location is great. We stayed there several nights. After the first night our room was not cleaned. We asked at the reception desk why that happened and were told that nobody wanted to disturb us - ah?! We did...

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Helpful?
Thank Mokimarble
SheratonPhiladelphia, Front Office Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hello Mokimarble, We are very sorry about the poor service and conditions you stated in your review. We will use your feedback to better serve our guests and improve our service. We are always sorry when a guest is disappointed with their stay. Hopefully we can regain your confidence on a future visit. Your comments will be reviewed by all...

Lake Worth, United States
Reviewed 1 week ago via mobile

We love this hotel and stay here often when we travel to CHOP! Nice rooms- close to restaurants- easy walk to some of the main streets and to our doctors office!!! Staff is always friendly and helpful!!! Highly recommend...especially if traveling with young children!

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Helpful?
Thank Michele S
Fairfax, VA
Reviewed 2 weeks ago

Arrived in the snow before check in and were able to pay to upgrade to Club and the room was ready. Woman at check in was terrific! Met friends at the bar after the basketball game and it was nice. The room was good and bed comfortable as always. Had a wonderful omelet made the next morning by Michael. My...

Review collected in partnership with this hotel
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Thank CindyToys
Connecticut
Reviewed 2 weeks ago

Many thanks to the professionalism and sense of humor that Ron W. and Davida extended to myself and my family during our recent stay. Whether our questions were about our room, parking, or nearby restaurants, they took the time to provide us with meaningful responses. We look forward to our next visit. Best of luck with renovation.

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Thank Camy D
New Castle, Delaware
Reviewed 2 weeks ago

Everyone can't figure out that phone. Fir rooms on the club floor(s) these rooms should automatically be suites. I would rather stsy in a suite than on a highly expensive club floor room. There were no added perks as stated thru reserv or guest services. Only soda was available in the club lounge. Asked if my spg points were added...

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Thank vperry00214
Reviewed 2 weeks ago

The location is conveniently located, and there are many options for dining. The Asian food restaurant is amazing! Authentic Asian food. The room was clean and well equipped with everything I needed. The beds and pillows are super comfortable. Ron, the right hand man, and Brie, the manager, were absolutely the best! I had a printing request, and Brie went...

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Helpful?
Thank Dennis A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Surrounded by Philadelphia's famed education and medical centers, the Sheraton Philadelphia University City Hotel is a great choice when visiting Philadelphia for business or leisure. ... more   less 

Additional Information about Sheraton Philadelphia University City Hotel

Address: 3549 Chestnut Street, Philadelphia, PA 19104
Region: United States > Pennsylvania > Philadelphia > University City
Price Range: $230 - $508 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Philadelphia University City Hotel 3.5*
Number of rooms: 316
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, HotelsforEveryone, Priceline, Travelocity and Orbitz so you can book your Sheraton Philadelphia University City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Philadelphia University City Resort
Philadelphia Sheraton
Hotel Style:
#23 Family Hotel in Philadelphia
#28 Business Hotel in Philadelphia
#35 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Philadelphia University City Hotel staff and other travellers.
15 questions
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Washington DC, District of Columbia
7 months ago
Indiana
Greenfield, Indiana
over a year ago

See all questions (15)

Questions? Get answers from Sheraton Philadelphia University City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“19th floor”
 of 5 bubbles yzhang2, 19 Jan 2017 | Read review
“Room was 60 degrees when we checked in - maybe turn up the thermostat a little for a more pleasant arrival.”
 of 5 bubbles CindyToys, 10 Jan 2017 | Read review
“All rooms are great. Checkout the Club Lounge”
 of 5 bubbles QuranKwame, 7 Dec 2016 | Read review
“Higher floor facing Chestnut Street (Hotel Entrance) of BEST view”
 of 5 bubbles M6632LLthomasb, 6 Dec 2016 | Read review
“book club level for access to the lounge, breakfast and a good view!”
 of 5 bubbles MBfromCT, 6 Dec 2016 | Read review
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