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Days before check-in, I was told that people staying here had zero hot water for showers. I did not have this problem, however one person in my party did. (If I had the problem, I would have moved to a different hotel)
Service in the...More
This hotel was just what we needed, a well-deserved break from a busy year. I really can't say enough good things about this hotel. But I'll try!
1. The staff bent over backwards to be helpful and friendly. This goes from the valet, who told...More
2 Thank wnt365
Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded 4 November 2017
It is wonderful to see that you had a great visit to Philadelphia and certainly a pleasure to have hosted you. Thank you for the wonderful feedback, we will be sure to celebrate with our team the joy we brought forward.
We stayed in this hotel for three nights at the end of 2 week stay in Canada and USA. Hotel is a bit dated but very clean and comfortable . We had a room on 22nd floor and we were there on the weekend of...More
I stay at this hotel just about every time I come to philly for business and each time is simply adequate, however this time I was very disappointed, enough to prompt me to write this review in hopes of being contacted by the hotel. I'm...More
1 Thank Regiseconomist
Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded 2 days ago
Thank you for the feedback, we do carefully review all feedback available to us as we desperately want to ensure comfort for our guests. Please feel free to connect through GM@sheratonphiladelphiadowntown.com and I would greatly appreciate understanding your experience better.
Let me start by saying that I took care of the bookings for almost 30 people while we were in town attending a convention. The hotel worked marvelously with me over the course of a couple of months to make sure everyone's reservation was in...More
US$114 - US$268 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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