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I stayed here last month (Feb 2018) to celebrate my boyfriend's birthday. Alison Stajnrajh was such a gem! She took care of us an ensured we had a great stay. She truly exemplifies Sheraton 'Go Beyond' service. The rooms have gorgeous views and the location...More
I have stayed at the Sheraton Philadelphia Downtown Hotel multiple times, but I recently had the best service I could ever imagine!
While I was on this trip, I needed help finding a very rare gift for a friend. I went to the Concierge Desk...More
1 Thank Michael R
Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded 24 January 2018
We are absolutely thrill that you had the opportunity to engage and be supported by our wonderful Mary. We will be sure to celebrate everything she does!
Seems like a place that is >$200/night should have better accommodations. Only got a 2-full sized bed room. There is ONE desk chair and no other chair in the room. We’ve been socked im with weather and spending time in the lobby because of no...More
Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded yesterday
We greatly appreciate the feedback and prospective. Relaxing in your room should certainly be the hallmark of a great stay. As a team we will review the room setup and see if we can identify options to ensure a pleasant stay in the future....More
Our room was a good size with two queen beds. A bath was a bonus.
The hotel is large and was very busy, and quite noisy because of St Patrick's Day. There was a fair bit of noise in the corridors in the early hours....More
Thank Jan R
Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded 3 days ago
Thank you for your feedback and your patience as Philadelphia enjoyed St. Patrick's day. We do always aim to ensure a wonderful experience for each guest and are disappointed the room was not perfectly comfortable as we expect.
Response from Michael R | Reviewed this property |
You need to 100% go to the Reading Terminal Market! It is a short walk from the Sheraton. It's the shape of an indoor football field full of these 10x10 size restaurants. The Amish Restaurants are the best, but many of... More
You need to 100% go to the Reading Terminal Market! It is a short walk from the Sheraton. It's the shape of an indoor football field full of these 10x10 size restaurants. The Amish Restaurants are the best, but many of them are closed on Sundays and Mondays. The market starts to close down at 5 pm, so go there for breakfast or lunch. I highly recommend The Dutch Eating Place, which serves huge delicious pancakes! The donuts at Beiler's Donuts are great too!