We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Philadelphia Downtown Hotel

2,772 reviews
Save
Traveller (621)
Room & Suite (316)
Dining (22)
Overview
  • Excellent23%
  • Very good34%
  • Average23%
  • Poor12%
  • Terrible8%
Travellers talk about
“mary mastrobuoni”(154 reviews)
“the club lounge”(76 reviews)
“concierge desk”(60 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Sheraton Philadelphia Downtown Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
13 Mar14 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$127.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Philadelphia hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "02186a30dbf244f4aee6f4b4d41ab95a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":102710,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78326993],"additionalContentIds":[],"pollCount":0,"checkin":{"day":13,"month":3,"year":2018},"checkout":{"day":14,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":127,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"02186a30dbf244f4aee6f4b4d41ab95a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":127,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":127,"highestMetaPriceDisplay":-1,"hotelName":"Sheraton Philadelphia Downtown Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjAyMTg2YTMwZGJmMjQ0ZjRhZWU2ZjRiNGQ0MWFiOTVhIiwiQUlLIjoiZGQwNzQxNWUwMTgwNGI4MmE4ODY5MWRiMWQxZmE4NjkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "13/03/2018", "checkOut": "14/03/2018", "lowestPrice": "US$127", "hasDates": true, "hacComplete": false, "contentIdMappings": {"78326993":"PricelineIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2,772)Write a Review
There are newer reviews for Sheraton Philadelphia Downtown Hotel
See the most recent reviews
Filter reviews
2,557 results
Traveller rating
610
760
612
332
243
Traveller type
Time of year
LanguageEnglish
More languages
610
760
612
332
243
Show reviews that mention
All reviewsmary mastrobuonithe club loungeconcierge deskart museumfranklin instituteself parkhousekeeping staffcity hallrittenhouse squareparkwayhousekeeperdoorman
FilterEnglish
Updating list...
921 - 925 of 2,557 reviews
Reviewed 21 June 2015

Over 5 visits I have found Philadelphia to be one of America's friendliest large cities and the staff of the Sheraton generally reflected the friendly tone of the city. In particular, Mary the Concierge, Brian in Club Lounge and Joan at Guest Services were all...More

3  Thank RossY415
Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 12 July 2015

Dear Ross Y, Thank you for your review of our hotel. We are disappointed that you didn't enjoy your stay and you certainly highlighted a few areas for us to look into. Your feedback is greatly appreciated, as it is a value tool for improvement....More

Reviewed 20 June 2015

We booked this hotel because it was the only room we could find on short notice. When we arrived you could tell it was very out of date. The staff was friendly and professional so no complaints about that. The hallways were dark and the...More

1  Thank Alex_Jing_Alan
Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 27 June 2015

Dear Alex_Jing_Alan, Thank you for your review of our hotel. Please accept our most sincere apologies for failing to meet your expectations during your stay. It looks like we missed the mark in a few different areas and we will certainly use your feedback to...More

Reviewed 17 June 2015

Here's a list of what went wrong after I checked in this evening to the Sheraton (16th June 2015): 1. Room Access card did not work upon arrival - twice! Security had to reprogram after two unsuccessful attempts to access my room 2. No rubbish...More

4  Thank casparky2015
Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 19 June 2015

Dear casparky2015, Thank you for your review on our hotel. Please accept our most sincere apologies for not meeting your expectations during your current visit. I assure you we take all feedback seriuosly and it has been distributed to the appropriate people for further review....More

Reviewed 17 June 2015

I travel to Philadelphia weekly and reluctantly stay at the Sheraton only when I have to. The housekeeping is atrocious. You can literally see dust and dirt along the edges of the room and in the common areas, and I have numerous times found trash/dirty...More

4  Thank Alissa Z
Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 19 June 2015

Dear Alissa Z, Thank you for your review on our hotel. Please accept our apologies for your inconvenience during your stay. Cleanliness of all of our guestrooms and public areas are taken very seriously. Our Housekeeping team has used this feedback as a training tool...More

Reviewed 16 June 2015 via mobile

3 nights. Alone. Nice and clean. No refrigerator. With Coffee machine . Great location. Bar with great atmosphere and drinks. Reception very friendly. It cost 40$ a night for parking. Great for walking tours near by. Close to center All sights are close.More

Thank micha_kedem
Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 19 June 2015

Dear Micha K, Thank you for your great review of the Sheraton Philadelphia Downtown Hotel! We are pleased to know that you enjoyed the hotel and was well taken care of by the staff. We hope to see you back in Philadelphia again soon! Safe...More

View more reviews
PreviousNext
1183184185186187512
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$115 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$115 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (621)
Room & Suite (316)
Dining (22)
Pool & Beach (3)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
LaurTay
24 January 2018|
AnswerShow all 5 answers
Response from Michael R | Reviewed this property |
I think that the price of Parking is $40 per day, but it includes unlimited in-and-out privileges. This is great if you are planning to go to events both in and outside of Center City.
0
Votes
mslooker
12 January 2018|
AnswerShow all 4 answers
Response from interlskygoddess51 | Reviewed this property |
The hotel was very clean and in the afternoon they have soft pretzels in the lobby... there is an Avis in the hotel and also at Penn Station if necessary.
1
Vote
Quokkar
2 January 2018|
AnswerShow all 4 answers
Response from interlskygoddess51 | Reviewed this property |
I walked over to the Reading Terminal Market right across from the Convention Center ... maybe 5 blocks .. not far at all ... I went in the middle of the day and I felt very safe .. Uber is great too!!!
1
Vote
PreviousNext
12345610
Room Tips
"I spent little time in my room, so I don't know what my view was, but from the 20th floor, I'm sure..."
Read review
"We had a room on the 17th floor, away from traffic noise. It had a nice view of the city."
Read review
"Lower rooms have better access to Public Wifi"
Read review
"rooms away from elevator"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing