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Sheraton Philadelphia Downtown Hotel

2,713 reviews
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Traveller (611)
Room & Suite (256)
Dining (20)
Overview
  • Excellent23%
  • Very good34%
  • Average23%
  • Poor12%
  • Terrible8%
Travellers talk about
“mary mastrobuoni”(149 reviews)
“the club lounge”(75 reviews)
“concierge desk”(59 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Sheraton Philadelphia Downtown Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,713)Write a Review
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931 - 935 of 2,503 reviews
Reviewed 9 April 2015

This hotel is a good deal for the money. It is a large hotel with a great location, wonderful staff, very nice lobby and good rooms (not plush, I saw stains on the chair and dust on the window ledge but overall it felt clean...More

2  Thank ecogirl1000
Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 17 April 2015

Dear ecogirl1000, Thank you for your review of the Sheraton Philadelphia Downtown Hotel. We're glad you enjoyed your stay overall and certainly look forward to addressing your feedback on the Internet charges. We hope to connect with you again soon! Safe travels, Jennifer Tang Assistant...More

Reviewed 8 April 2015

We recently stayed here for my son's 7th birthday. The Franklin Institute is literally around the corner and was the main reason for our stay being so close. Upon dropping off our bags as we'd arrived early we were greated by the sweetest woman named...More

Thank Travelmama0813
Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 17 April 2015

Dear Travelmama0813, Thank you for your great review of the Sheraton Philadelphia Downtown Hotel! We are glad that John and Mary were able to exceed your expectations, as you can see from other reviews they can often be seen making an impact! We hope to...More

Reviewed 2 April 2015

I have stayed at the other downtown Sheraton Four Points several times and mistakenly booked this one. It depends on where you need to be in the city but I think the other one on Race Street is more centrally located if you have business...More

1  Thank travelingbeachbum00
Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 6 April 2015

Dear travelingbeachbum00, Thank you for your review of the Sheraton Philadelphia Downtown Hotel. We're glad you enjoyed your stay overall and we're thrilled that our concierge team was able to make such an impact on your stay. We hope to see you again soon! Safe...More

Reviewed 2 April 2015

this hotel is located in a nice area, but it is just not what it looks like in the pictures. it is dirty and not well maintained. the room where i stayed at was dusty after i called and said something they send someone to...More

Review collected in partnership with Amoma.com
2  Thank Fabian R
Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 6 April 2015

Dear Fabian R, Thank you for your review on our hotel. Cleanliness of all of our guestrooms and public areas are taken very seriously. Our Housekeeping team has used this feedback as a training tool to improve the quality of cleanliness of the guestroom. We...More

Reviewed 31 March 2015

I stayed at this hotel for a long weekend and it was nice. The room and bed were very comfortable, although only a double, and the view (from the 12th floor) was amazing. The room was clean and housekeeping was attentive. The hotel is in...More

1  Thank Chenkocane
Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 4 April 2015

Dear Chenkocane, Thank you for your review of the Sheraton Philadelphia Downtown Hotel. We are glad you enjoyed your stay overall and will certainly consider your feedback regarding our attention to details. We hope to connect with you again soon! Safe travels, Jennifer Tang Assistant...More

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Traveller (611)
Room & Suite (256)
Dining (20)
Pool & Beach (3)
Hotel & Grounds (293)
Bathroom (50)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$112 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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