Renaissance Philadelphia Downtown Hotel
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Room & Suite (72)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#45 of 97 hotels in Philadelphia
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
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Property amenities
Valet parking
Wifi
Indoor pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Conference facilities
Banquet room
Paid public parking on-site
Paid internet
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
137Restaurantswithin 0.5 km
99Attractionswithin 0.5 km
Contact
401 Chestnut Street, Philadelphia, PA 19106
Getting there
5th StSEPTA3 min
2nd StSEPTA5 min
Car HireSee all Philadelphia car hire
222Reviews32Q+A38Room tips
Reviews
Traveller rating
- 125
- 49
- 22
- 8
- 18
Time of year
Traveller type
Language
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Popular mentions
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Most Recent
Can’t say enough about this establishment! The service and cleanliness above and beyond! Cody is the glue that holds it together and makes it an absolute pleasure! If in Philly stay here! An absolute joy!
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We loved our stay! Such wonderful and friendly service from the minute we arrived. Huge shoutout to the waiter who made us complementary Americanos!! We enjoyed the pool although were hopeful to soak in a hot tub after lots of walking. Our corner room was amazing with the best views of the city. Beautiful hotel so close to everything. Thank you for the perfect long weekend away!
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Tracy’s service and hospitality were amazing. She went above and beyond. Rating solely based on interactions with her. She went out of her way to accommodate us and took care of our needs. Her courtesy and respect did not go unnoticed. Thanks Tracy!
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is by far my favorite hotel in Philly. The staff (with the exception of one person) is so amazing, friendly, and attentive. The location is just great- can walk to restaurants and bars in old city and if you don’t want to leave the hotel- the food there is as good as it gets. The rooms are specious and beds comfy. The reason this doesn’t get 5 stars is because of the evening bartender. I’ve stayed at this location at least 20 times and enjoy sitting at the bar and getting some work done. This same gentleman who has been there for quite some time is just in the wrong profession. He’s slow, inattentive, impolite, and snaps if you ask for anything out of the ordinary. I literally waited 20 minutes for a drink this week and there were only 3 people sitting at the bar. Unfortunately- this makes me not want to stay there if I know I’m going to have a low key evening and just chill at the hotel. That said- is still an amazing hotel!…
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The room was filthy dirty. No deep cleaning for a long time. Furnishings very old and run down. Also tub was not functional —when asked to accommodate were “less than accommodating”. I assume lots of other good choices in downtown Philly. Stay away from this one.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Ken Newhart, General Manager at Renaissance Philadelphia Downtown Hotel
Responded 17 Feb 2023
Hi Goldy2004, thank you for taking the time to share your experience. I’m so sorry to hear that there were challenges during your stay. We pride ourselves on our guest experience and I’m sorry we feel short of meeting those expectations. I know our team did offer a couple solutions which you did not find satisfactory. If you would like to discuss further I’d be happy to ensure your satisfaction. Thank you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The perfect holiday experience for my family! Tracey at the front desk was an absolute saint!! When I mentioned that it was both my daughters' first time staying at a hotel, she went out of her way to show us some extra TLC. She made an already 5-star stay even better by allowing us to check in early, accommodating our request for connecting rooms (we have a toddler and 8-month-old, so it was important to be together), lowering the lobby music at 6AM so I could find a quiet space to meditate for 20 minutes, and doing absolutely everything else in her power to make our stay beyond comfortable. Not to mention she always greeted us with a warm hello and infectious smile each time we came through the lobby. This level of service and genuine love of people speaks volumes. If only every hotel had a Tracey running the front desk. We'll be back!…
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Date of stay: December 2022
Value
Rooms
Service
Room Tip: best staff, quiet floor, great food, great gym
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ken Newhart, General Manager at Renaissance Philadelphia Downtown Hotel
Responded 1 Feb 2023
Hi DanielG107392, Tracey is amazing you are right and we are so proud to have her as part of our team! We are glad that you had a 5 star experience with us and were able to share some special memories with your daughters first hotel stay! We hope to be able to have you create some more memories with us again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were upgraded to a beautiful room with views of the city and an incredibly comfortable bed. Check in was great. LA Wood, at the front desk, was awesome…. Super friendly and helpful. She made us feel like extra special guests.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ken Newhart, General Manager at Renaissance Philadelphia Downtown Hotel
Responded 1 Feb 2023
Hi AandA_P, Thank you so much for taking the time to share your experience. L.A is great you are right and we will certainly share your comments with her and the entire team! Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jessica J wrote a review Dec 2022
We had our wedding at the Renaissance Hotel a few weeks ago, in December 2022. We stayed at the penthouse suite while family and friends stayed in the hotel in regular rooms. All the rooms were beautiful and comfortable. Everyone was so accommodating and nice! We had issues with our key cards that they were so nice about each time we called. The bartenders at our wedding were FABULOUS, Vincent and Q made everyone happy! The venue manager, Sam Serenkin was just amazing through the whole process! LA and Tracey were helpful staff members as well. So happy we stayed here and had our wedding here.
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ken Newhart, General Manager at Renaissance Philadelphia Downtown Hotel
Responded 1 Feb 2023
Hello JessicajY15XQ, first of all Congratulations on your wedding! We are so delighted you and your friends and family had a great time with us! We will share your kind words with Sam, Q, Vincent, Tracey and L.A. regarding your stay! We hope to have you stay with us again in the future, maybe a 1 year anniversary celebration? :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tracy and L.A. were working the front desk and were incredibly welcoming! We were able to check in early to our room. The hotel was nicely appointed and clean. We had a King room which was quite large and comfortable. We had breakfast in the restaurant in the lobby which was very good. Afterwards, we walked to the Liberty Bell, Independence Hall, and the Museum of the American Revolution nearby. Overall, we were very happy with our stay and will definitely come back. You cannot beat the service, amenities, and location if you are visiting Philly.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ken Newhart, General Manager at Renaissance Philadelphia Downtown Hotel
Responded 1 Feb 2023
Hi Amit, Thank you so much for sharing your experience! I'm so glad to hear that Tracy and L.A. made a positive impact on your time with us. We will certainly share with them as well as the entire team. We hope to have you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Only the reason I chose is bringing our pet.(Extra $50 charge) Stayed here for a award night with additional points. The location(Near old town) and kind staffs can help this typical small boutique hotel to survive. Never be luxury or having good restaurants. Only one restaurant serve bland foods. Breackfast is avery limited and dry. $25 per person is not worth it. The hotel give elite tier members mere a $10 food credt. I had to pay over $40 for terrible breakfast even after credits(3 people) Only valet parking is available($45) I was not satisfied and will not return here.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ken Newhart, General Manager at Renaissance Philadelphia Downtown Hotel
Responded 28 Nov 2022
Hi jin yong c, thank you for taking the time to tell us about your experience at Renaissance Philadelphia Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues you mentioned and prevent future occurrences. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$264 - US$361 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni hotel philadelphia, omni hotel independence park, omni philadelphia
LOCATION
United StatesPennsylvaniaPhiladelphia
NUMBER OF ROOMS
152
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Claim Your ListingRENAISSANCE PHILADELPHIA DOWNTOWN HOTEL: UPDATED 2023 Reviews, Price Comparison and 173 Photos (PA) - Tripadvisor
Frequently Asked Questions about Renaissance Philadelphia Downtown Hotel
Which popular attractions are close to Renaissance Philadelphia Downtown Hotel?
Nearby attractions include Founding Footsteps (0.4 km), Olde City Escape Games (0.3 km), and Philadelphia Urban Adventures (0.2 km).
What are some of the property amenities at Renaissance Philadelphia Downtown Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Renaissance Philadelphia Downtown Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Renaissance Philadelphia Downtown Hotel?
Yes, paid private parking nearby, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Renaissance Philadelphia Downtown Hotel?
Conveniently located restaurants include Zahav, The Franklin Fountain, and Morimoto.
Are there opportunities to exercise at Renaissance Philadelphia Downtown Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Renaissance Philadelphia Downtown Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Philadelphia Downtown Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Renaissance Philadelphia Downtown Hotel?
Many travellers enjoy visiting Cathedral Basilica of Saints Peter and Paul (2.0 km), Battleship New Jersey (1.8 km), and Independence National Historical Park (0.2 km).
Does Renaissance Philadelphia Downtown Hotel have any great views?
Yes, guests often enjoy the park view available here.