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DoubleTree by Hilton Philadelphia Airport

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DoubleTree by Hilton Philadelphia Airport
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676 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Philadelphia Airport
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Showing 667: English reviews
Syracuse, New York
Reviewed 4 weeks ago

They didn't state they charge $10 for parking - restaurant food was awful and way over priced. Server was not good and they would tell you one thing and change what they said to another guest. We were very disappointed

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Helpful?
Thank T1887IKvictoriab
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning T1887IKvictoriab, we truly appreciate your review about your last stay. I apologize that we could not live up to your expectations regarding parking or the restaurants onsite. Please feel free to always bring these items to our attention and we will always try our best to accommodate you or resolve the issue. Thank you again for the review...

Raleigh, North Carolina
Reviewed 4 weeks ago

In town for my mom's birthday party and the location was fine , the breakfast was so so. Overall stay was fine.the 12.95 parking sucks, paid $10 a day for a fridge??? No microwave in room. Honors guests gold and diamond had their own floor, that was very nice

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Helpful?
Thank frequenttraveler922
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good day Frequenttraveler922, I would like to thank you for choosing the Doubletree Philadelphia Airport as well thank you so much for the kind words you have for our property. Hospitality is what we do best and truly aim to please which it looks like we hit the mark!! Our staff strives to make each and every guests' experience great...

Reviewed 4 weeks ago

To the Staff of the Hilton Double Tree, to say that you guys were amazing this weekend would be an understatement. This weekend was intended to be a relaxing and lovely getaway for me and and my significant other. Our first selection for booking gave us a horrible reception and made the check in process next to impossible. Not only...

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Helpful?
1Thank Alfonzer P
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good evening Alfonzer P, thank you so much for the kind words regarding about our staff, your stay and your experience here at the Doubletree Philadelphia Airport. It sounds as though you really enjoyed your stay, and I will be sure to recognize everyone for their outstanding work in ensuring your stay was flawless!! We honestly could not have done...

Binghamton, New York
Reviewed 4 weeks ago

Don't waste your money here. We were shocked that this hotel carries the Hilton name. It is depressingly brown, has a terrible smell in the lobby and public rooms that we have had a difficult time leaving behind. The furniture in the lobby looks like it was picked up at a 2nd hand store or off somebody's curb. The bed...

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Helpful?
Thank kseedo
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon Kseedo, thank you for taking the time to provide us with feedback regarding your recent stay at our hotel. We take our guest comments very seriously in hopes of correcting any deficiencies so none of our future guest stays end in a negative manner. I have shared your remarks with the entire management team and I assure you...

Ponce, Puerto Rico
Reviewed 4 weeks ago

We're going to stay at a competitor hotel and found a better rate here just two days before at this hotel. It was A much better venue with a corresponding nicer lobby. I will cast on this property for future travels to the area .

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Helpful?
Thank Georgie S
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning Georgie S, words cannot begin to convey our gratitude for the rave review you gave about our hotel, restaurants and the service staff. Hospitality is what we do best and our staff strives to make the Doubletree Philadelphia Airport a great experience for every guest. It is a privilege for us to be your choice of hotel and...

Yakima, United States
Reviewed 2 November 2016

This hotel is a little overpriced. Some of the staff were friendly and helpful, some were not. You have to pay extra to park in their parking lot. No coffee in the lobby, just a Starbucks. The rooms were clean. No hot water in the morning had to take a cold shower. I don't think I would stay here again.

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Helpful?
Thank Don B
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning Don B, we truly appreciate your review about your last stay. I apologize that we could not live up to your expectations regarding the customer service you received but also the water issue you encountered. In the future please inform us when this happens as we have a zero tolerance for these items and will resolve them immediately....

Philadelphia, Pennsylvania
Reviewed 31 October 2016

The hotel staff were all extremely helpful and pleasant. I was welcomed as an Hhonors member and presented with an item at checkin. My room was exceptionally clean and well put together with much attention paid to small details. I used the fitness center and oool during my stay and both were very well maintained. I AM recommending this hotel...

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Helpful?
1Thank Jusst_Robb
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning Jusst_Robb, thank you so much for choosing the Doubletree Philadelphia Airport and the kind words you have for our staff!! We strive to make each and every guests experience special and hassle free; especially for returning guests like yourself, who we now consider family. It is our privilege and honor to be your choice of hotel and we...

Long Beach, California
Reviewed 30 October 2016 via mobile

The facility is Hilton standard. The bathroom is average size but organized inconveniently making it crowded. I carry disinfecting wipes to use on light switches and other commonly touched things. The one I used on the tv remote was so filthy it looked like a mechanics hands had used it. When the wipe was presented to the front desk, it...

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Helpful?
Thank VictoriaTravelsToo
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Philadelphia Airport, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

Quispamsis, Canada
Reviewed 30 October 2016 via mobile

A business trip was booked and the Doubletree airport was selected for my stay. I would have preferred to be closer to thee heart of the action. There is nothing out by the airport. Stuck eating at the restaurant a few times. Beer and tv selections are good but food was not very impressive. They had a breakfast buffet on...

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Helpful?
Thank Jwuzzel
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon Jwuzzel, thank you for taking the time to share your experience and suggestions with our team here at the Doubletree Philadelphia Airport. Because we are an airport property, we rely heavily on guests like you to help us determine the improvements we'll be making to the property in the future. That being said, we are definitely always working...

Glenside, Pennsylvania
Reviewed 28 October 2016

Flying with 3 little kids- had a really early flight the next day. Check-in was very easy, friendly staff at front desk. The valet guy was great and so friendly as well. We had to get up really early, but everything was clear and easy, made for a stress-free morning!

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Helpful?
Thank TaraGarr
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning TaraGarr, we really appreciate your kind review about your recent stay and our entire staff. Your compliments, which I will share with our management team, are very much appreciated and encourage us to continue to deliver the very best in hospitality here at the Doubletree Philadelphia Airport. Whether flying out early the next day or enjoying time away...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The DoubleTree by Hilton Philadelphia Airport is an excellent hotel, providing comfortable accommodations and great service. The DoubleTree by Hilton Philadelphia Airport is located adjacent to the Philadelphia International Airport, and offers a complimentary airport shuttle; a complimentary business center, where our guests can print boarding passes at their convenience; and complimentary wireless high-speed internet in the guest rooms and lobby. The DoubleTree also offers the affordable Drive and Fly package for guests wanting to leave their cars while away on a trip, and features the Players Sports Bar with 13 HD televisions and a delightful menu of appetizing taste treats, pool tables, and video games. Enjoy a relaxed but stylish breakfast, lunch, or dinner in our Landing Restaurant, featuring an assortment of steaks, chops, and seafood for the discerning palate. Come visit! ... more   less 

Additional Information about DoubleTree by Hilton Philadelphia Airport

Address: 4509 Island Avenue, Philadelphia, PA 19153-3803 (Formerly Hilton Philadelphia Airport)
Region: United States > Pennsylvania > Philadelphia
Price Range: $158 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Philadelphia Airport 3.5*
Number of rooms: 331
Reservation Options:
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Also Known As:
Hilton Philadelphia Airport Hotel Philadelphia
Hilton Hotel Philadelphia Airport
Philadelphia Hilton
Hotel Style:
#47 Business Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Philadelphia Airport staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Philadelphia Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A different hotel”
 of 5 bubbles DonB147, 24 Nov 2016 | Read review
“I had room 544 and it was spacious, clean and very comfortable”
 of 5 bubbles Sinclair-QL, 19 Oct 2016 | Read review
“Away from the parking lot;”
 of 5 bubbles tracies912, 13 Oct 2016 | Read review
“Do not spend money on floor choice! None renovated”
  • Drapes not cleaned or ironed. Just hanging on the dirty window
  • This is found AFTER the housekeeper changed the human stain on sheets, but left this w/o telling
  • Water stained sealing all around entire room
  • Cracked open hole window seal 923
  • Bed skirt stains room 923
 of 5 bubbles scottie316, 25 Sep 2016 | Read review
“Go elsewhere if you want food and drinks!”
 of 5 bubbles blndkat, 21 Aug 2016 | Read review
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