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DoubleTree by Hilton Philadelphia Airport

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DoubleTree by Hilton Philadelphia Airport
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785 Reviews from our TripAdvisor Community

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Showing 776: English reviews
Marshall, Illinois
Reviewed 12 May 2016

If you need a great hotel near the Philadelphia Intl Airport, choose the DoubleTree by Hilton! Great location, very nice hotel. The beds are so comfortable. The TV was a flat screen with a variety of channels. The room was clean. The valet guys went above and beyond to be helpful.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank FoodandTraveler
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon FoodandTraveler, I wanted to thank you for your response regarding your recent stay at the Doubletree Philadelphia Airport Hotel!! I make it a point to review all guest comments and responses in order to keep our staff always trying to improve our service and our property. We strive for excellence service and want every guest to leave us...

Spencer NY
Reviewed 11 May 2016

Very nice hotel. Super friendly staff, very nice bar and restaurant. Free shuttle to airport, fairly close to University area and downtown a relatively quick trip. Had trouble getting Uber from there although took Uber back from University area without a problem. Great price as well for the very high quality and amenities.

Review collected in partnership with DoubleTree by Hilton
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Thank Darius C
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning Darius C, thank you for taking the time to share your experience with our team here at the Doubletree Philadelphia Airport. We are definitely always working to better cultivate a more positive experience for our guests using service as our number one tool!! We cant wait until you come back for another visit and see us again for...

St. Paul, MN
Reviewed 10 May 2016

I haven't even checked into the hotel yet, but find the customer service to be egregious so far. I'm a Hilton honors member and traditionally stay at Hilton's. I specifically picked this airport because it's only 1.5 miles from the Philadelphia airport, so it makes it very convenient for flying in and out immediately. Having to literally wait OVER 35+...

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2Thank Jae L
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good evening Jae L, first I would like to thank you for taking the time to provide us with feedback regarding your recent stay here at our property. We take our guests comments very seriously and have shared your remarks with the Front Office Manager so we are able to follow up with our shuttle drivers. Please accept my sincere...

Pittsburgh, United States
Reviewed 10 May 2016

I wanted to give a special shout out to Gyrod who works at the front desk. Gyrod went out of his way to straighten out my points vs. breakfast coupons issue. He had to manually make a change to my account and went above and beyond for me. I truly appreciate the service at this great hotel.

Review collected in partnership with DoubleTree by Hilton
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Thank Kevin K
Various
Reviewed 9 May 2016

Stayed for 2 nights with my family. Overall, the stay was okay. Hotel needs to be updated and we were hopeful/wished that staff would take care of noise issues when they occurred. Pros: - Price was pretty good compared to nearby hotels ($132/nt + tax/fees). - Overall, the staff was friendly and helpful. - Adequate parking Cons: - Noise during...

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Helpful?
Thank ooHereandthereoo
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon ooHereandthereoo, thank you for the review regarding your recent stay here at the Doubletree Philadelphia Airport. I make it a point to review all guest comments-good or bad- in order to keep our team focus on creating a hassle-free, memorable experience for all guests. We want you to be able to leave completely satisfied but it sounds as...

Greensboro, North Carolina
Reviewed 9 May 2016 via mobile

The location is perfect. Close to airport and arenas. The staff was friendly, informative and helpful. The hotel was busy with a lot of pen relay participants no issues with noise during the stay. The room was nice not the newest updates but clean for an older building.

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Thank summerfield4
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good day Summerfield4, thank you for taking the time to provide us with such great feedback regarding your recent stay at the Doubletree Philadelphia Airport. Your compliments, which I will share with our entire team, are very much appreciated and encourage us to continue to deliver the very best in hospitality. We are glad you enjoyed everything about your stay...

Atlanta, Georgia
Reviewed 6 May 2016

Valet staff were preoccupied on cell phone and visiting with friends, slow and inattentive service in the Sports Bar, pre-request for additional pillows unaccommodated, lightening in the room was usually dim, room and bathroom showed signs of poor renovation or neglected aging issues, heating system never worked properly, and overall lack of the Hilton quality to which I've been accustomed....

Review collected in partnership with DoubleTree by Hilton
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Thank James A
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning James A, I wanted to take a moment and thank you for staying with us, as well as sharing your experience from your recent stay. We strive to provide a memorable experience full of hospitality and to be your home away from home. I would like to apologize for not meeting your expectations in regards to the Hilton...

Fredericksburg, Pennsylvania
Reviewed 5 May 2016

Digital pre check in was great. Liked the fact we could leave our car for the week and could take a shuttle to the airport. All employees were very friendly. Room was clean and comfortable. Bed slept well. This as a 1 night stay for an early flight out.

Review collected in partnership with DoubleTree by Hilton
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Thank Suds2
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning Suds2, we really appreciate your great review of the Doubletree Philadelphia Airport!! Your thorough compliments offer other readers a visual of what a stay would be like here. You know that you are always welcome and we look forward to your next stay in the Philadelphia airport area. Thank you again for the kind words about our entire...

Philadelphia, Pennsylvania
Reviewed 3 May 2016

I would like to publicly thank Maryann Andujar the manager of the Doubletree Hotel for her amazing kindness and hospitality during my weekend stay this past weekend. Hats of to Maryann Andujar... Thank you again Samaria V Neal

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Thank myra4400
Fargo, United States
Reviewed 2 May 2016

I travel extensively between work and vacations. This Philadelphia airport hotel had the nicest people ever from the valet parking staff, to the concierge to the front desk staff to maintenance, maids, Hilton Honor reception bartender to restaurant staff and AV staff. The hotel was clean, the beds were comfortable and the food was good. However, they didn't have a...

Review collected in partnership with DoubleTree by Hilton
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Thank Teia H
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon, first I would like to thank you for choosing to stay with us here at the Doubletree Philadelphia Airport, as well as sharing your experience - we are very glad that you enjoyed your stay!! I did want to let you know, that although you did enjoy your stay and had great things to say about our hotel...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The DoubleTree by Hilton Philadelphia Airport is an excellent hotel, providing comfortable accommodations and great service. The DoubleTree by Hilton Philadelphia Airport is located adjacent to the Philadelphia International Airport, and offers a complimentary airport shuttle; a complimentary business center, where our guests can print boarding passes at their convenience; and complimentary wireless high-speed internet in the guest rooms and lobby. The DoubleTree also offers the affordable Drive and Fly package for guests wanting to leave their cars while away on a trip, and features the Players Sports Bar with 13 HD televisions and a delightful menu of appetizing taste treats, pool tables, and video games. Enjoy a relaxed but stylish breakfast, lunch, or dinner in our Landing Restaurant, featuring an assortment of steaks, chops, and seafood for the discerning palate. Come visit! ... more   less 

Additional Information about DoubleTree by Hilton Philadelphia Airport

Address: 4509 Island Avenue, Philadelphia, PA 19153 (Formerly Hilton Philadelphia Airport)
Region: United States > Pennsylvania > Philadelphia
Price Range: $195 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Philadelphia Airport 3.5*
Number of rooms: 331
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotwire, Cancelon, Orbitz, Travelocity, Expedia, Hotels.com, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton Philadelphia Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Philadelphia Airport Hotel Philadelphia
Hilton Hotel Philadelphia Airport
Philadelphia Hilton
Hotel Style:
#6 Best Value Hotel in Philadelphia
#47 Business Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Philadelphia Airport staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Philadelphia Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Take a room with an airport view. I like airports....perhaps you do as well!”
smalltowntravelerPa, 2 Mar 2017 | Read review
“Be sure to let them know you are a Hilton Honors member”
, 19 Feb 2017 | Read review
“The Hilton Honors programs have their own floors, which seem to be quieter since they are mostly business professionals.”
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5 of 5