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Four Points by Sheraton Philadelphia City Center

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1201 Race St, Philadelphia, PA 19107-1617
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
FourPoints.com
US$269
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US$254
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US$254
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (162)
Room & Suite (52)
Dining (8)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 19/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Philadelphia City Center
Updated 19/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#61 of 99 hotels in Philadelphia
Location
Cleanliness
Service
Value
Four Points by Sheraton Philadelphia City Center allows you access to all that downtown has to offer including fascinating museums, national historic sites and authentic food. During your vibrant Philadelphia, Pennsylvania getaway, visit Independence Mall to learn more about the birthplace of life, liberty and the pursuit of happiness, plus savor a Philly cheesesteak at Reading Terminal Market, a historic hub for eclectic cuisine. When you return to our hotel, seek solitude in our inviting accommodations with comfortable linens and cozy furnishings.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Meeting rooms
Baggage storage
Parking
Wifi
Restaurant
Snack bar
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, French, Russian, Spanish and 4 more
556Reviews10Q+A82Room tips
Traveller rating
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Popular mentions
Brodin wrote a review 23 Jan
1 contribution
I first want to say it got a 2/5 because the staff tried their best to make my stay decent but it still doesn't excuse the terrible state of things. First of all, the walls are PAPER THIN. You can hear conversations in the other room. I was kept up all night due to their incredibly loud heating system. When running it, it sounds like car engine revving up. When it's being run by the room next to mine, it sounded like a jet engine. The automated heat system would run for 20-30 minutes every 30 minutes and it would vibrate the entire room. It made it absolutely impossible for me to get any sleep. I asked the staff if I could relocate but the hotel had no vacancies. Even worse, there was another guest in the other room who arrived around midnight and started blasting music at full volume. I made a noise complaint and the staff told him to quiet down. Unfortunately he went back to blasting music an hour later. When the staff came back, he started banging on my door and threatened me before leaving for the rest of the night. And just as an extra "screw you" to me, he turned on his alarm clock to 5am. I learned the hard way these alarm clocks do not turn off on their own and I had to get staff to come shut it off. The staff was nice enough to let me check out 2 hours later because of this but honestly I should have been given a full refund for this godawful stay. Oh, and the bathroom was barely cleaned. I had to deep scrub off several stains on the toilet seat.
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Date of stay: January 2022
Cleanliness
Service
Sleep Quality
Room Tip: Avoid at all costs
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Response from mary k, General Manager at Four Points by Sheraton Philadelphia City Center
Responded 2 days ago
Neurobomber I apologize that you stay was not enjoyable! If you could please take a moment and contact me directly at the hotel to discuss the issues I will ensure we will make it right with you!
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jenni wrote a review Dec 2021
Mount Airy, Maryland16 contributions4 helpful votes
My husband lost a special item and multiple staff members (especially Tun) went above and beyond helping us. Could not have asked for nicer, friendlier, and helpful staff!! They treat their guests the way they would want to be treated! Would recommend to travelers of all types!
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Date of stay: December 2021
Rooms
Location
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Response from mary k, General Manager at Four Points by Sheraton Philadelphia City Center
Responded 4 weeks ago
Thank you Jenni88 for the kind words about our team! We will continue to look for the lost item which we spoke about yesterday and once it's found will reach out to you directly. Wishing you all the best in the New Year!
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dreampilot wrote a review Dec 2021
Vancouver, Washington42 contributions54 helpful votes
The location is convenient to downtown and walkable a few blocks to local features and restaurants. The rooms are very small and I only stayed one night on a 3 night business trip - moving to the city center marriott the remainder of my trip as the desk was right against the bed and barely room for a chair. The folks at the front desk were nice and when I arrived late suggested their pick for local delivery and said there were no local restaurants open. I found one great restaurant less then a block away. This is probably a good bet if you're very budget conscious but want to stay downtown.My main complaint is size of the rooms so be forewarned.
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Date of stay: December 2021
Location
Cleanliness
Service
Trip type: Travelled on business
Room Tip: ask for largest rooms! If you need to work in your room - make sure you get a larger room with a...
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Response from mary k, General Manager at Four Points by Sheraton Philadelphia City Center
Responded 22 Dec 2021
Thank you dreampilot for your honest review about our location and front desk team. I do apologize that the room size impacted your stay. Wising you more safe and enjoyable travels in the future!
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Christina T wrote a review Oct 2021
Glen Burnie, Maryland185 contributions44 helpful votes
This was my second time staying here. The room was great. The only gripe I have is, when I was checking out, I went to grab a luggage cart, and the ONLY luggage cart was taken and loaded by a hotel employee with laundry supplies. I worked for a hotel in my younger years, if we would have used the luggage cart, I would have been written up if not fired. I had to wrangle 2 suitcases and a non working mobility scooter by myself because a hotel employee was using guest amenities.
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Date of stay: September 2021Trip type: Travelled as a couple
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Scott S wrote a review Sep 2021
New Jersey1666 contributions234 helpful votes
If you want a clean, moderately priced basic hotel in Center City - this will fit the bill. A big plus is its proximity to Reading Terminal Market (a must-go). Big plus - Excellent, friendly staff. ps. close to some very good Chinese and Korean restaurants.
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Date of stay: September 2021
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PRICE RANGE
US$133 - US$408 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton philadelphia city hotel philadelphia, 4 points by sheraton philadelphia city center, four points philadelphia, philadelphia four points
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Center East
NUMBER OF ROOMS
92
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Frequently Asked Questions about Four Points by Sheraton Philadelphia City Center
Which popular attractions are close to Four Points by Sheraton Philadelphia City Center?
Nearby attractions include Reading Terminal Market (0.3 km), Pennsylvania Academy of the Fine Arts (0.4 km), and Masonic Temple (0.5 km).
What are some of the property amenities at Four Points by Sheraton Philadelphia City Center?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Four Points by Sheraton Philadelphia City Center?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Four Points by Sheraton Philadelphia City Center?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Four Points by Sheraton Philadelphia City Center?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Four Points by Sheraton Philadelphia City Center?
Conveniently located restaurants include Beiler's Bakery, Miller's Twist, and Reading Terminal Market.
Are there opportunities to exercise at Four Points by Sheraton Philadelphia City Center?
Yes, guests have access to a fitness centre during their stay.
Is Four Points by Sheraton Philadelphia City Center located near the city centre?
Yes, it is 0.6 km away from the centre of Philadelphia.
Are any cleaning services offered at Four Points by Sheraton Philadelphia City Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton Philadelphia City Center offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Four Points by Sheraton Philadelphia City Center?
The staff speaks multiple languages, including English, Spanish, French, Russian, Chinese, Greek, and Indonesian.