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Four Points by Sheraton Philadelphia City Center

490 reviews
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Traveller (124)
Room & Suite (58)
Dining (6)
Overview
  • Excellent23%
  • Very good38%
  • Average22%
  • Poor11%
  • Terrible6%
Travellers talk about
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
Bar/Lounge
3.0 Star Hotel
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Offers from Four Points by Sheraton Philadelphia City Center
Special Offer: Breakfast for 2 Included
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Reviews (490)Write a Review
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All reviewsreading terminal marketwithin walking distancewalk in showerconvenient locationlight sleeperbig cityindependence hallwould stay againdouble bedsenjoyed my staycorner roomdesk clerkhotel restaurantthe room was nicecoffee makerliberty bellchinatown
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11 - 15 of 440 reviews
Reviewed 30 April 2017

The Four Seasons by Sheraton is just across the street from the convention center. The prices aren't too bad, but the interior decor is dated and could use some improvements. They could also do with a new, not-so-tattered Four Points flag out front. The one...More

Thank DDRings
Response from General M, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded 1 May 2017

DDRings, Thank you for your review and comments regarding your business trip and stay with us. We are happy our location worked well for your plans to explore downtown. Thank you for letting us know you enjoyed the catered meals to your group during your...More

Reviewed 16 April 2017

I had stayed here in 2011 and thought it was quite nice. I don't drive at all and took a bus into town. I got to the hotel via Septa trains and walking. Not to bad at all. I don't need anything spectacular at all....More

Thank Tee B
Response from General M, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded 18 April 2017

Dear Tee B, Thank you for your review, your feedback and your comments regarding your stay. We can't thank you enough for sharing the ways that we were able to impress you and the ways that we can continue to improve . On behalf of...More

Reviewed 13 April 2017 via mobile

Let me start off by saying, I hardly spend time writing reviews. Generally speaking, our hotel stays are fine. There might be a thing or two that wasn't great, but it doesn't warrant me coming on Trip Advisor and spending my time writing a review....More

2  Thank Laurie L
Response from General M, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded 14 April 2017

Dear Laurie L, Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. I am so sorry for the inconveniences that you experienced due to the ongoing construction process going on in our hotel. We value...More

Reviewed 13 April 2017

I got a great deal on this hotel for Mon Apr 10-Wed Apr 12. Having read mixed reviews I will say I was not expecting much. However, I was pleasantly surprised. No it wasn't perfect, carpet dated and some scratches in the furniture, flaking around...More

Thank keykeysambo
Response from General M, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded 14 April 2017

Dear keykeysambo, Thank you for your review, your feedback and your comments regarding your stay. We can't thank you enough for sharing the ways that we were able to impress you and the ways that we can continue to improve to our amenities. We greatly...More

Reviewed 2 April 2017

The area around the hotel is not impressive and neither is the room. It is dark, dreary and frightening. On top of this, the front desk took their time checking us in. The wash basin tap has no selection for hot/cold water and so had...More

Thank Anu c
Response from General M, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded 3 April 2017

Dear Anu c, Thank you for this review of our hotel. I am very sorry to hear of the difficulties you experienced, We already informed the management about this already as we see this a serious matter. We promise to be more careful soon as...More

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Traveller (124)
Room & Suite (58)
Dining (6)
Hotel & Grounds (56)
Bathroom (32)
Business Centre & Event Rooms (25)
About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room Service
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$115 - US$400 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$400 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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