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05/02/2018 06/02/2018
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    Four Points by Sheraton Philadelphia City Center

    1201 Race St, Philadelphia, PA 19107-1617
    (215) 496-2700
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    05/02/2018 06/02/2018
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    US$179
    US$159
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    Traveller (124)
    Room & Suite (63)
    Dining (6)
    Overview
    • Excellent23%
    • Very good38%
    • Average22%
    • Poor11%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.0 Star Hotel
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    Offers from Four Points by Sheraton Philadelphia City Center
    Special Offer: Breakfast for 2 Included
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    Rooms
    5 Feb6 Feb
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (491)
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    21 - 25 of 441 reviews

    Reviewed 11 March 2017 via mobile

    Stayed here for 2 days. Unfortunately , forgot stuff in the hotel. Have been trying to work through front desk since 2 days. Very rude front desk - without even understanding my concern, they kept transferring calls to housekeeping without releasing that nobody was picking...More

    Thank Cpavivek
    Response from General M, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded 13 March 2017

    Dear Cpavivek, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. I am sorry for any rudeness that you encountered with this situation and I assure you that your comments...More

    Reviewed 20 February 2017 via mobile

    Good location. Easy to walk everywhere. Pleasant staff, particularly in restaurant . But room not cleaned after first night even though we asked 3 times and badly clogged sink not tended too even though we asked 4 times. Wouldn't return.More

    1  Thank Brooklyn-Travel-Mom
    Response from General M, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded 22 February 2017

    Dear Brooklyn-Travel-Mom, Thank you for sharing the details about your recent visit. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned...More

    Reviewed 13 February 2017

    Not clean, mold in the shower, room not cleaned after first night, no parking (parking lot across the street, but not much parking available), very lumpy bed. What else can I say? It was in a good location.More

    Thank Sharyn Y
    Response from General M, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded 19 February 2017

    Dear Sharyn Y, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though...More

    Reviewed 24 January 2017

    I would not stay at this hotel again! Bed sheets were dirty and signs of bad room cleaning could be seen all around the room. Bed was pretty uncomfortable. It was small and curving in the middle. Also our room was not properly maintained during...More

    Thank Noajoyh
    Response from General M, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded 25 January 2017

    Dear Noajoyh, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our...More

    Reviewed 15 January 2017 via mobile

    We stayed at the Four Points so we could attend the Big Philly Brew Fest at the Convention Center. The location was perfect - right across from the convention center. The accommodations were mediocre- the room was a tight fit and the wall had cracks...More

    Thank christinamarie216
    Response from General M, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded 25 January 2017

    Dear christinamarie216, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We are very happy that you found our location to be convenient. We also appreciate your suggestions for how...More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Room Service
    • Dry Cleaning
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$117 - US$387 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 92
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, Orbitz, Priceline, Booking.com, Hotels.com, TripOnline SA, HotelsforEveryone, Cancelon, getaroom.com and HotelQuickly so you can book your Four Points by Sheraton Philadelphia City Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Philadelphia >
    • City Center East
    • Also Known As
    • 4 Points By Sheraton Philadelphia City Center ,
    • Four Points By Sheraton Philadelphia City Hotel Philadelphia ,
    • Four Points Philadelphia ,
    • Philadelphia Four Points
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    Traveller (124)
    Room & Suite (63)
    Dining (6)
    Hotel & Grounds (54)
    Bathroom (31)
    Business Centre & Event Rooms (24)
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    Ask a question
    Questions & Answers
    runnergirl28
    22 June 2016|
    AnswerShow all 5 answers
    Response from michaelcT8016HJ | Reviewed this property |
    We never had a problem walking anywhere night or day including travelling on the subway to and from the Philly's ball game.
    1
    Vote
    carolinaDC
    18 April 2016|
    Answer
    Response from Renee S | Reviewed this property |
    Not sure we were under a group rate
    0
    Votes
    Room Tips
    "Don't bring a car - you can't park it here. The front desk lies to you."
    Read review
    "stay elsewhere"
    Read review
    "My room was on the 7th floor on the east side and I had no complaints about outside noise."
    Read review
    "4th floor was perfect. Faced side street."
    Read review
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