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The Ritz-Carlton, Philadelphia

Expedia.comUS$319*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$414*
US$319*
US$329*
US$414*
US$319*
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The Ritz-Carlton, Philadelphia
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1,356 Reviews from our TripAdvisor Community

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Showing 1,332: English reviews
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Reviewed 3 days ago NEW

Review - staff was very attentive and room was comfortable and clean. I would recommend the hotel to others if staying in Philadelphia for business or pleasure. Abcdefghijklmnopqrstuvwxyzabcdefghijklm

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank stef_ellenbogen
Reviewed 3 days ago NEW

Beautiful hotel with excellent service. The lobby bar/restaurant was excellent. The location was great and the room was well appointed. The service was exceptional, from check in to check out. Room service was delicious.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank T892XQkathym
Bronxville, New York
Reviewed 3 days ago NEW

When we first arrived, our room clearly smelled of smoke (despite the hotel being smoke-free). The front desk quickly changed our room, and the new room was excellent. We ate at the restaurant, Aquimero, 2x: once for dinner and once for breakfast. The dinner soups were great, but the entrees were so salty as to be unpleasant. The manager accepted...

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Helpful?
Thank QualitySpotter1
Phoenixville, Pennsylvania
Reviewed 3 days ago NEW

From arrival to departure it was a friendly, relaxing and exceptional experience. The club lounge was great as always and a perfect place to spend a relaxing afternoon when the weather was not cooperative. Everyone went above and beyond to make us welcome.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank DFrees
Washington DC, District of Columbia
Reviewed 4 days ago NEW

I was here for a 5-day business trip, and it was quite a treat. The hotel is in an old bank building which makes for some interesting spaces throughout the hotel, but they have done a first rate job preserving the history with a more modern feel. I enjoyed the meals that were served and found the rooms exceptionally comfortable...

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Helpful?
Thank gfp76
Virginia Beach, Virginia
Reviewed 4 days ago NEWvia mobile

We had to visit family near Philadelphia for the weekend. Chose the ritz because it appears to be the nicest hotel in the city. It didn't disappoint. The lobby of the hotel is very impressive. There were plenty of bell men and front desk to to check us in. The room was very nice, clean, well kept as you would...

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Helpful?
Thank Rodney D
New York City, New York
Reviewed 5 days ago NEW

Exceptional service and dining! The front desk/check-in experience was fast and very friendly; the view from my room was exquisite, and the in-room dining was absolutely amazing. The lobby is quite a sight to behold!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank MATTHEW S
Philadelphia, Pennsylvania
Reviewed 6 days ago NEW

I was disappointed by this property and the team that make it operate and function. I write these qualified comments because, only a few days earlier, I was at a peer Ritz property in White Plains. I first start with the rooms -- tiny. Outside of the bathroom, there is little space. Be careful where you walk. Second, if you...

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Helpful?
Thank annenorman
Darryll A, General Manager at The Ritz-Carlton, Philadelphia, responded to this review

Dear annenorman, Thank you for sharing your candid feedback regarding our recent stay. I welcome further conversation. Please call me at 215-523-8240. Warm regards, DA

North Andover, Massachusetts
Reviewed 6 days ago NEW

This was my second stay at Philadelphia's Ritz. The first time I only had one night and didn't get to take advantage of all it had to offer. This time, it was positively magical. It's probably my favorite lobby of any hotel in the world. The Waldorf in NYC and in Edinburgh are possible exceptions, but I think this one...

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Thank aaronclark
New York City, New York
Reviewed 6 days ago NEW

The room and view is very nice but not worth it. For a 5 star hotel, I didn't feel I received 5 star service. I stayed in a one bedroom suite with my husband and 16 month old. The hot water wasn't working for a couple hours which was a huge inconvenience. The room was located right next to the...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Hiusai W
Darryll A, General Manager at The Ritz-Carlton, Philadelphia, responded to this review

Hiusai W, Thank you for being our recent guest and for sharing your feedback. I am sorry for the inconvenience during the temporary shut off last week. All repairs were made during that time. With regards to your other comments, I thank you for your honesty. Please feel free to call me at 215-523-8240 if you wish to speak further....

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A newly renovated neoclassical hotel set in a century-old landmark bank in downtown Philadelphia. The Ritz-Carlton, Philadelphia is a stately testament to the city and an exceptional place to experience all the city has to offer. Walk in the footsteps of America's forefathers and become a part of history. Stay in the heart of Center City and absorb the energy of the city as you spend your day exploring Independence Hall, the Liberty Bell and other cultural treasures. ... more   less 

Additional Information about The Ritz-Carlton, Philadelphia

Address: 10 Avenue of the Arts, Philadelphia, PA 19102-2500
Region: United States > Pennsylvania > Philadelphia
Price Range: $486 - $1,043 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Philadelphia 5*
Number of rooms: 299
Reservation Options:
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Also Known As:
Ritz-Carlton Philadelphia Hotel Philadelphia
Philadelphia Ritz Carlton
Ritz Philadelphia
Hotel Style:
#6 Spa Hotel in Philadelphia
#13 Luxury Hotel in Philadelphia
#29 Romantic Hotel in Philadelphia
#29 Business Hotel in Philadelphia
#40 Family Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Philadelphia staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Philadelphia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of City Hall”
QualitySpotter1, 24 Apr 2017 | Read review
“Seems that some have views of square and others likely do no not.”
  • City Hall view from room at sunrise
gfp76, 23 Apr 2017 | Read review
“If using a GPS, enter 10 South Broad; the other address will cause you to drive in circles.”
annenorman, 21 Apr 2017 | Read review
“Get a City Hall view”
charlesn242, 17 Apr 2017 | Read review
“City hall views are excellent”
WorldtravellerKNH, 15 Apr 2017 | Read review
5 of 5
Expedia.com
US$319* /night
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Booking.comUS$329
PricelineUS$319
TripAdvisorUS$319
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Prices are for 1 room, 2 adults
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