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The Ritz-Carlton, Philadelphia

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1,234 Reviews from our TripAdvisor Community

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Showing 1,212: English reviews
Morgantown, West Virginia
Reviewed 3 days ago NEW

Visited Philadelphia with the girls for a New Years excursion. The hotel was drop dead gorgeous and massive. We ordered the truffle fries from room service and couldn't seem to get enough. The front desk staff was incredibly helpful. And an absolutely breathtaking view of city hall.

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Thank TravelingChestnutWV
Reviewed 3 days ago NEW

What a beautiful hotel. The staff was so welcoming and the lobby bar makes some great cocktails! The room was very nice and the bed is comfy too! This was perfect for a couples night in Philadelphia. Highly recommend!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank jordan1106
Annapolis, Maryland
Reviewed 6 days ago NEW

We stayed here on New Years Eve. The service from this hotel was hands down the best service I've received from a hotel anywhere. Leading up to our stay, we received several emails with activities going in at the hotel and events close by. They also notified us of traffic concerns due to the holiday and parade the next day....

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Chavi2017
NJ
Reviewed 6 days ago NEW

Ritz Carlton Philadelphia is a hotel worthy of the Ritz Carlton brand. Staff was superb and accommodations first class. Unfortunately, we were awakened at 7:30 am on New Year's morning with a fire alarm that was like being tortured by a 3rd world dictatorship! Screeching sound and blaring lights that went on for 30 minutes while we were told to...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank DeborahNj
South Burlington, Vermont
Reviewed 6 days ago NEW

Wow, what a great location downtown, the staff is friendly, smiling, helpful and eager to help. No wonder these guys set the standards for this industry. The building is just beautiful and historic, with wonderful views of the city. The Front Desk staff was amazing and quick to check us in. The quality of food from breakfast, lunch, dinner and...

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Thank LoverOfFoodDC
Fenton, United States
Reviewed 1 week ago

Everyone was sincerely genuine in seeing how our day was going as we were coming in and out of the hotel daily. Everyone was always smiling and in such good spirits! It was an incredible experience knowing that everyone truly cared and wanted to make sure we were having the best day possible and were well taken care of. Leon...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank X966KHpatrickh
Princeton, NJ
Reviewed 1 week ago via mobile

I had a fantastic four-night stay at the Ritz. The executive suite was spacious and sunny with an astonishing view of city hall. The staff was kind and attentive. Nursing a cold, I declined turn down service one evening. About twenty minutes later, there was a knock on the door, and room service had sent me chicken soup and tea!!...

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Thank Jen16B
Philadelphia, United States
Reviewed 1 week ago

I stayed at the hotel for a conference and it was my second time there. The rooms are quiet, clean, and welcoming. Having the Nespresso machine in the room was a huge plus. The location is very convenient and the lobby is a good place to hang out with friends.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank jeffreyc931
BROOKLYN, United States
Reviewed 1 week ago

Our stay at the Ritz-Carlton Philadelphia was most enjoyable. Within easy reach of most attractions in Philly, it was a pleasure to stroll back to the grand lobby and up to our room with a panoramic view of the city. From check in to check out every step was graciously and expeditiously handled including a minor glitch with a dead...

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Thank j0nmarkb
Reviewed 1 week ago

A lovely recently-redesigned icon in the shadow of Ben Franklin atop City Hall. The warm and friendly staff goes out of its way to engage you and your needs. A drink in the lobby surrounding by all that Georgian marble almost has you back in toga at the Pantheon.

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Thank Kathleen K

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A newly renovated neoclassical hotel set in a century-old landmark bank in downtown Philadelphia. The Ritz-Carlton, Philadelphia is a stately testament to the city and an exceptional place to experience all the city has to offer. Walk in the footsteps of America's forefathers and become a part of history. Stay in the heart of Center City and absorb the energy of the city as you spend your day exploring Independence Hall, the Liberty Bell and other cultural treasures. ... more   less 

Additional Information about The Ritz-Carlton, Philadelphia

Address: 10 Avenue of the Arts, Philadelphia, PA 19102-2500
Region: United States > Pennsylvania > Philadelphia
Price Range: $486 - $766 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Philadelphia 5*
Number of rooms: 299
Reservation Options:
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Also Known As:
Ritz-Carlton Philadelphia Hotel Philadelphia
Philadelphia Ritz Carlton
Ritz Philadelphia
Hotel Style:
#7 Spa Hotel in Philadelphia
#15 Luxury Hotel in Philadelphia
#29 Business Hotel in Philadelphia
#29 Romantic Hotel in Philadelphia
#40 Family Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Philadelphia staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faced city hall. Absolutely beautiful view.”
 of 5 bubbles TravelingChestnutWV, 14 Jan 2017 | Read review
“Spend a little extra to get on a higher floor.”
 of 5 bubbles LoverOfFoodDC, 11 Jan 2017 | Read review
“Stay on the Club Floor if you can.”
 of 5 bubbles 6MichaelW6, 6 Dec 2016 | Read review
“Get room facing city hall and William Penn”
 of 5 bubbles JAC197561000, 30 Nov 2016 | Read review
“Corner room provided maximum comfort.”
 of 5 bubbles Alexmark28, 25 Nov 2016 | Read review
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