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Sofitel Philadelphia

3,430 reviews
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Traveller (817)
Room & Suite (508)
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Overview
  • Excellent62%
  • Very good28%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“rittenhouse square”(304 reviews)
“chez colette”(38 reviews)
“junior suite”(120 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.5 Star Hotel
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Offers from Sofitel Philadelphia
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,430)Write a Review
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Show reviews that mention
All reviewsrittenhouse squarechez colettejunior suiteturn down serviceroom servicevalet parkingcomfortable bedcenter citylarge bathroomvery nice hotelfour seasonscentral locationlobby barfew blocksliberty bellbonjourconcierge
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1 - 5 of 3,186 reviews
Reviewed 2 days ago

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Review collected in partnership with Sofitel.com
Thank ashleybalaban
Hotel's Favourite
Reviewed 12 January 2018

I had a business meeting at the Sofitel last week. First, the drive in was quick and easy and there was actually space to park in the front for valet service. The valet was quick, attentive and friendly. They took my bag at the front...More

1  Thank Brewhound
Response from Tony G, General Manager at Sofitel PhiladelphiaResponded 18 January 2018

It's great to hear that you enjoyed your stay with us! Thank you for taking the time to leave your thoughts. We're glad that you found our valet system quick and that you loved the room. We always do our best to make it comfortable...More

Reviewed 3 days ago via mobile

Arrived early in the day and was greeted graciously by the front desk staff and quickly checked into our beautiful, spacious room. Great location with shops and restaurants all nearby. Came back after a walk to find a welcoming note with cookies and an apple...More

Thank 411BarbaraS411
Response from Angela B, General Manager at Sofitel PhiladelphiaResponded yesterday

Dear 411BarbaraS411, Thank you for sharing your experience at Sofitel Philadelphia! It was wonderful to read your comments and I am delighted that everything from check-in, to our location, to our breakfast met your family's needs! We look forward to welcoming you back to Sofitel...More

Reviewed 1 week ago

Lauren at check in was fabulous, professional and friendly. Room was a little on the worn side but very clean. The water pressure from the shower was FABULOUS. Breakfast buffet was tasty but could have offered more of a selection considering the price. Bellhop and...More

Thank Goosemule
Response from Angela B, General Manager at Sofitel PhiladelphiaResponded 1 week ago

Dear Goosemule, Thank you for taking the time to leave your feedback. I will be certain to pass along your comments to Lauren and our Front Desk team. I'm pleased to hear our staff exceeded your expectations in serving you during this stay. I'm sorry...More

Reviewed 1 week ago via mobile

Love the location of this hotel. Only giving it three stars for the bed. It was way too soft. And we had a “curious” experience with housekeeping. The bed was not made with a top sheet (only a bottom one and comforter) so we called...More

Thank Lauren S
Response from Angela B, General Manager at Sofitel PhiladelphiaResponded 1 week ago

Dear Lauren S., Thank you for taking the time to share your feedback regarding your recent stay at Sofitel Philadelphia. It is wonderful to know that you loved our Rittenhouse location. However, please allow me to express my sincere apologies for your disappointment in our...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$190 - US$422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Philadelphia
#4 Business Hotel in Philadelphia
#7 Romantic Hotel in Philadelphia
#7 Luxury Hotel in Philadelphia
#9 Family Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$190 - US$422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Philadelphia
#4 Business Hotel in Philadelphia
#7 Romantic Hotel in Philadelphia
#7 Luxury Hotel in Philadelphia
#9 Family Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (817)
Room & Suite (508)
Dining (73)
Amenities (16)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
mikerobyn2014
12 February 2018|
AnswerShow all 5 answers
Response from Dwight F | Reviewed this property |
Valet parking at the hotel is $50 per night. You do have in and out privileges.
0
Votes
luckyrabbit25
6 October 2017|
AnswerShow all 4 answers
Response from collmc45 | Reviewed this property |
Don’t know about the baby cot but they have valet parking which is very expensive. We parked about 2 blocks away and paid $15 for overnight parking. We saved $30 plus a tip. Check around for sure.
3
Votes
Mike H
2 September 2017|
AnswerShow all 11 answers
Response from NancyGail | Reviewed this property |
Just saw your message regarding Sofitel in Philadelphia. Free coffee is offered in lobby and I believe there are also pastries offered for free, but I am not 100% sure of the pastries. There is a beautiful breakfast... More
0
Votes
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Room Tips
"Valet parking can be a bit congested."
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"ask for city views"
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"I have found no issue with the location of any room I'm in, but get a suite if you can."
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"Be aware that if your room is not ready, the front desk will suggest a different room - for an additional $40!"
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