Sofitel Philadelphia at Rittenhouse Square
120 South 17th Street, Philadelphia, PA 19103-5115
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Room & Suite (351)
Dining (95)
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#16 of 97 hotels in Philadelphia
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Nestled between Philadelphia’s French Quarter and picturesque Rittenhouse Square in Center City, Sofitel Philadelphia at Rittenhouse Square blends French elegance with American style in the City of Brotherly Love. Our hotel’s unique style and casual sophistication starts in our breathtaking lobby, and the eclectic elegance shines in rooms and suites infused with warmth and filled with luxurious amenities. Enjoy lovely city views, French-inspired dishes, hand-crafted cocktails, and our relaxed ambiance, and let our accommodating staff tend to your every need. Whether you’re traveling for business or pleasure, Sofitel Philadelphia at Rittenhouse Square provides a refined environment in which to enjoy your stay.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Paid public parking nearby
Wifi
Paid internet
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Happy hour
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Minibar
Cable / satellite TV
Walk-in shower
Air purifier
Bathrobes
Safe
Telephone
Iron
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Centrally Located
Languages Spoken
English, French, Spanish, Italian
Location
100Great for walkers
Grade: 100 out of 100
295Restaurantswithin 0.5 km
79Attractionswithin 0.5 km
Contact
120 South 17th Street, Philadelphia, PA 19103-5115
Getting there
19th StSEPTA5 min
15th StSEPTA5 min
Car HireSee all Philadelphia car hire
4286Reviews38Q+A100Room tips
Reviews
Traveller rating
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- 72
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Popular mentions
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Most Recent
The Sofitel is my “go to” hotel in Philadelphia. The service is always great and the beds are incredible. We celebrated my little sister’s bachelorette and the suite was the perfect accommodation. I highly recommend the hotel.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded 2 days ago
Bonjour AlyssaRaeC0220 , We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our room was large and very comfortable. It was quiet. The hotel breakfasts were good. The staff was excellent, very friendly and responsive to our requests. Perfect location. We walked to restaurants in nearby Rittenhouse Square for dinner. During the day we walked to the great museums nearby. We would definitely stay here again.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded 2 days ago
Bonjour martamill3910 , We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Once again, we had a very nice experience at a downtown Sofitel hotel. Each time the room has been very nice and the service level of all the staff we encountered was excellent. We will look for these hotels again in the future
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded 2 days ago
Bonjour Rich W , We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our experience at the Sofitel Philadelphia was nothing more than perfect. Every staff (valet, front desk, housekeeping, restaurant) was super friendly and helpful. We truly felt welcome here, especially with a 15 month old. They were able to check us in early (super early and we really appreciated this!) They delivered a baby crib and a mini fridge for my baby and everything in the room was clean. Location is great- within a few blocks from Rittenhouse square, shopping, coffee shops and restaurants, pharmacy, etc. The breakfast is amazing here- high end buffet (or a la crate menu) with lots of options with great coffee. We’re super happy we chose the Sofitel.
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded 2 days ago
Bonjour Running For the View , We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
the sofitel philadelphia at rittenhouse square transports one from the hustle of philadelphian streets into it’s french-styled flair immediately upon entry into its lobby. the staff from the valet stand to the front desk to the restaurant are helpful, courteous, pleasant and genuine. the complimentary breakfast is extraordinary. seriously. at least the omelette, frites, coffee, orange juice, and fruit bowl that i enjoyed were. the scents in this hotel are fabulous. the lobby, the elevators, as well as the floor that i stayed on always smelled great. the amenities of the room that i stayed in, a king superior, were the cherry on top of an already inviting layout. great soft bed and pillows. nice looking and sounding television. balmain brand body wash, shampoo, conditioner and lotion. the only suggestion for improvement that i have is the housekeeping. it took all day for my room to be cleaned. not sure if the hotel was full or under-staffed. the sitting chair had plenty of popcorn in its crevices upon check-in. the floor underneath the furniture was incredibly dusty and obviously never tended to. …
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded 1 week ago
Bonjour TeddSain , Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our housekeeping in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Angela Bauer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A nice comfortable choice on convenient Rottenhouse square — our room was pleasant and large, though showing wear around the edges for this class of hotel. The breakfast unfortunately was notably in need of staff upgrades and training, Both mornings we were there the service was exceptionally slow, and I was flummoxed when my English muffins never arrived at all, only to be informed by the hostess— after I finally inquired — that they were out of muffins. The next morning the toast arrived extremely late, way after everything else, cold and burnt. I saw the hostess apologizing profusely to two other tables. It’s a nice bright space and a situation that should be fixed, pronto.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded 1 week ago
Bonjour Barbeque , Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Angela Bauer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a great hotel. I have consistently had a positive experience across several stays. Good service. Valet a bit slow due to traffic and shower is a little small. But very clean and overall a good experience. We will be back!
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded 1 week ago
Bonjour Marsharelle, We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dash and Joyce created an amazing environment for us all. I have to say and as we all know serving from the heart makes the experience lovely and with both Dash and Joyce, the experience was even magical. Also, being able to connect with them both made the exprience even bubbly. For sure these two make the Sofitel brand even more special. Thank you, Dash and Joyce, for an unforgettable experience.
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded 3 weeks ago
Bonjour aleccob, We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
we have stayed at this hotel for many years as we attend the philly flower show every year. the room was nice however, the bathroom door knob was broken and they said they would fix that but never did. also they have new clocks on the night stand some one came up to show us how to change the time, but they didn't know how to use the new clocks as they just received them. our clock was 1 hour behind so it was a drag cause we kept loking at the clock thinking the time was correct. also the pull out referator was not working and no one knew how to use it. the shower was wonderful as my knees are very bad and I am not able to use bathtub styles. I also want to share with you that our room was next to someone that had a dog, which is fine, howver on sat night 3/4 the dog started to bark around 6:30 pm and when we returned from our dinner at 10:00 pm the poor dog was still barking, I went the the check in area and asked if they could call the owners to come and take him out or to just be with him. I really think if they are goning to leave their dogs for that long of time alone they should leave them home so cruel to that animal. also it was not so great to hear that dog bark for that long. maybe you suggest to your customers that have dogs they should chkec on them every few hours. see yoiu next year when we attend the flower show in 2024. …
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded 3 weeks ago
Bonjour Ann , Thank you for taking the time to tell us about your experience at the Sofitel Philadelphia at Rittenhouse Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Angela Bauer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is perfectly located in Philadelphia, walking distance to all the museums, restaurants and stores. The gentleman at the front desk gave us a map and pointed out everything to visit and even where to have lunch. The room cleaning is wonderful, they ensure that your room is perfect! And I must agree with the other guests that Miguel is incredible! Also a BIG THANK YOU to the boys at the valet. My daughter forgot her epipen in our vehicle and they immediately ran out to go find it!
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded 3 weeks ago
Bonjour DianasK1830QU, We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$235 - US$335 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel philadelphia, accor philadelphia hotel, philadelphia sofitel, sofitel hotel
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Center West
NUMBER OF ROOMS
306
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Claim Your ListingSOFITEL PHILADELPHIA AT RITTENHOUSE SQUARE: UPDATED 2023 Hotel Reviews, Price Comparison and 1,300 Photos (PA) - Tripadvisor
Frequently Asked Questions about Sofitel Philadelphia at Rittenhouse Square
Which popular attractions are close to Sofitel Philadelphia at Rittenhouse Square?
Nearby attractions include Escape the Room Philly (0.2 km), Rittenhouse Square (0.2 km), and Dilworth Park (0.4 km).
What are some of the property amenities at Sofitel Philadelphia at Rittenhouse Square?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sofitel Philadelphia at Rittenhouse Square?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Philadelphia at Rittenhouse Square?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel Philadelphia at Rittenhouse Square?
Yes, a parking garage, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Sofitel Philadelphia at Rittenhouse Square?
Conveniently located restaurants include Gran Caffe L'Aquila, Butcher and Singer, and Barclay Prime.
Are there opportunities to exercise at Sofitel Philadelphia at Rittenhouse Square?
Yes, guests have access to a fitness centre during their stay.
Is Sofitel Philadelphia at Rittenhouse Square located near the city centre?
Yes, it is 0.5 km away from the centre of Philadelphia.
Are any cleaning services offered at Sofitel Philadelphia at Rittenhouse Square?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sofitel Philadelphia at Rittenhouse Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sofitel Philadelphia at Rittenhouse Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.