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Hilton Garden Inn Philadelphia Center City

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Hilton Garden Inn Philadelphia Center City
Hilton Garden Inn Philadelphia Center City
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1,777 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Philadelphia Center City
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Showing 1,695: English reviews
Rochester, Minnesota
Reviewed 17 August 2015

The location of the Hilton Garden Inn in downtown Philadelphia was good, near to Chinatown - Restaurant good, rooms fine but a little small. Not sure if we'd stay there again when returning to Philadelphia.

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Helpful?
Thank auntdeb2013
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the feedback from your recent stay. We're glad to hear you enjoyed the hotel's location and restaurant but sorry to hear about your displeasure with the size of our rooms. I can certainly understand that Center City rooms can be a bit smaller than suburban hotels. More than half of our rooms our Junior Suites which...

virginia
Reviewed 16 August 2015

This is at the top end of a Hilton Garden. Restaurant on 10 was excellent, and one night they did a buffet free to guests--prime rib, kalamato olive bread, shrimp, and more very good. Desserts could be improved. Nice view from the restaurant. Upgraded room since we are Diamond--much appreciated. Parking is a sharp turn into a garage next door,...

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Helpful?
Thank yahootraveler64
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for the Pleasing Review. We are happy to hear you enjoyed your visit so much and the location was convenient for your business in the area. We will continue to do different events to promote the 10th Floor Grill. We are happy to hear you enjoyed your experience during the Dinner on Us Event. We look forward to...

Erie, Pennsylvania
Reviewed 14 August 2015

This was our first trip to Philadelphia in many years and truly weren't sure just what to expect. The staff at this hotel was truly amazing! considerate and helpful in every way imaginable! And I mean every single staff member, from the check in desk, to the breakfast staff to the hospitality staff. Everyone always kind and talkative and helpful....

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Helpful?
Thank rita f f
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Amazing Review. We are happy to hear you enjoyed the service that our team works so hard to provide. We look forward to your next visit.

San Diego, California
Reviewed 14 August 2015

Great location walking distance from Chinatown and Historic Parks. Great and courteous staff. Cons - I don't think a good area to work around at night. Lots of bums and horrendous traffic during daytime. Hotel spa / pool needs improvement. Cold water on the jacuzzi and pool areas always wet and slippery. A/C at room cold air blowing on top...

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Helpful?
Thank AplusE
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for posting the Good Review. We are glad to hear you enjoyed the staff and location. We have are currently working on some renovations to the pool and fitness center and hope you will come back and see us again.

Boston, Massachusetts
Reviewed 14 August 2015

Great location around the corner from Reading Terminal market. It is easy to walk from there to all the historical sights in the old city. The price was right, the room was roomy, well appointed and clean. The minuses: the rugs on the 8th floor, where we stayed, were badly stained and didn't look like they had been vacuumed recently....

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Helpful?
Thank PurpleHydrangea
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the feedback from your recent stay. We are lucky to have such a great location and caring staff. Please accept my apologies for the carpets on the 8th floor. We were able to shampoo them last week. With the high traffic we get we typically do this monthly. We pride ourselves on providing a great value...

Michigan
Reviewed 13 August 2015

Picked this property for location as we were visiting colleges in the area and had never been to Philly. Nice clean property with easy parking. Self parking only but right around the corner and easy in and out. Rooms are clean and comfortable and are in the condition expected for a Garden Inn. this is not a newer property but...

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Helpful?
Thank GoHere
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Great Review. We are happy to hear you enjoyed the service, cleanliness, and that the location was convient for you. We look forward to seeing you again the next time you are in town.

West Dennis, Massachusetts
Reviewed 12 August 2015 via mobile

Upon a night time arrival, I was immediately apprehensive as the neighborhood appeared sketchy. In the daylight, however, it turned out to be very convenient for sightseeing and not nearly as threatening as it appeared in the dark. It is located across from the convention center on the outskirts of Chinatown. The room was comfortable but in need of an...

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Helpful?
Thank Marianne K
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the review of your Family getaway. We are glad to hear you enjoyed the service and location. Standard Parking has been able to service their computer system and correct the issues they were experiencing with reading out guests' key cards. We look forward to your next visit.

Springfield, Virginia
Reviewed 12 August 2015

I did find this Hilton property to be quite dated compared to other properties I've visited but it didn't bother me at all. It was still clean and kept well maintained. I felt extremely safe as well because after 11 you do need your room key to get back into the property which was a nice touch for those worried...

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Helpful?
Thank Jaqueline C
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for posting the review of your stay. We are happy to hear you enjoyed your stay as well as the service and cleanliness you experienced. We appreciate you sharing the feedback about parking and are sorry to hear of your displeasure with the rate. We do our best to work with Standard Parking (Owner and Manager) of the...

Manassas, Virginia
Reviewed 11 August 2015

It's a great location, practically in the center of it all... We checked in on a Saturday the 9th of August, (got room 730) and had the feeling of a very nice welcome. Michael at the reception, was very friendly and helpful. When we entered our room, we felt as we would be at home. Nice furnished. Everything was right...

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Helpful?
Thank vrenmul
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for the Perfect Review!! I am pleased to hear you enjoyed the hotel, especially the service our staff works so hard to provide. I will be sure to specifically recognize Michael for all he did to make you feel welcome. We look forward to seeing you again the next time you are in town.

Plymouth, Michigan
Reviewed 10 August 2015

Located very close to Chinatown and Reading Terminal Market but within walking distance to everything you want to see. We walked to the Liberty Bell and the waterfront and were quite impressed with this city! Our room was clean and well stocked. Check in was a bit slow but no big deal. It was 90+ degrees out when we checked...

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Helpful?
Thank FarmerKD
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Great Review. We are happy to hear you enjoyed the service, cleanliness, location, and convenient self parking. We look forward to seeing you again the next time you are in Philadelphia!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Philadelphia Center City

Address: 1100 Arch Street, Philadelphia, PA 19107
Region: United States > Pennsylvania > Philadelphia > City Center East
Price Range: $210 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Philadelphia Center City 3*
Number of rooms: 279
Reservation Options:
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Also Known As:
Hilton Garden Inn Philadelphia Center City Hotel Philadelphia
Philadelphia Hilton Garden Inn
Hilton Philadelphia
Hotel Style:
#29 Family Hotel in Philadelphia
#34 Business Hotel in Philadelphia
#37 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Philadelphia Center City staff and other travellers.
35 questions
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Smithtown
Philadelphia, Pennsylvania
2 months ago
Middlesbrough, United Kingdom

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Questions? Get answers from Hilton Garden Inn Philadelphia Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay in the rooms across from the house keeping storage rooms...the staff is very loud in the mornings.”
 of 5 bubbles Lee1313, 13 Feb 2017 | Read review
“Near everything in center city”
 of 5 bubbles Superbad, 13 Feb 2017 | Read review
“Ask for a room close to elevators. Can be a long walk!”
 of 5 bubbles marick84, 28 Jan 2017 | Read review
“Check-in online to get a room of your choice.”
 of 5 bubbles minimyzr, 8 Jan 2017 | Read review
“Pool is on the 7th floor. Get in the pool early before the kids get there (Rooms by pool can get a lot of traffic with noisy kids).”
 of 5 bubbles ezequielnena, 31 Dec 2016 | Read review
5 of 5