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Sonesta Philadelphia Downtown

Booking.comUS$289*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Sonesta Philadelphia Downtown
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1,181 Reviews from our TripAdvisor Community

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Los Angeles, California
Reviewed yesterday NEW

George is a wonderful representative for your hotel. He went out of his way to help us and answer all of our questions and also implemented. I would greatly consider keeping an eye on him and moving him up in your organization. He is someone I would recommend as a leader and an executer.

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Helpful?
1Thank michellehelenste2017
Deerfield Beach, FL
Reviewed 3 days ago NEW

I stayed in this hotel in early May 2017 for a work conference. The location of this hotel is awesome! Plenty of restaurants, shops and most importantly Dunkin Donuts (and for those who care a Wawa) were all in short walking distance from the hotel. The room was pristine and had a workspace so I wasn't sitting on my bed...

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1Thank FishingGurl10
Reviewed 6 days ago NEW

The Sonesta is a very convenient hotel with all the required amenities. I have to particularly mention Lorraine in the Conciere Lounge. When in "her house" the service is warm and welcoming. Can't wait to return on my next business trip! Thank you Lorraine! See you next time. Susan

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Helpful?
2Thank Susan K
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Susan, Thank you for your recent business stay at Sonesta Philadelphia. It was wonderful to read your compliments about our hotel and service from our team members! I am so happy to hear that Miss Lorraine took such excellent care of you at "her house", and provided such warm and welcoming service in the Executive Club Lounge. I will...

Reviewed 1 week ago

From the valet staff to the bellman to the front desk staff and the housekeepers everyone was extremely polite and helpful. We were in town for a graduation and this was a perfect place for us to stay. If we travel back to Philly this will be our go to place. Great location easy to get where we needed to...

Review collected in partnership with Sonesta
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Helpful?
1Thank M8708OOkevinb
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at Sonesta Philadelphia! It's wonderful that you were visiting us for Graduation weekend as there are several top universities and schools in the neighborhood and found our location to be perfect! We are pleased you found our entire team to be extremely polite and helpful and I'll gladly pass along your compliments...

Buenos Aires, Argentina
Reviewed 1 week ago

If was my Mother's first time visit to Philadelphia from Canada and we decided to stay at your Hotel. from the greetings of the concierge to the counter to check-in, every one were so professional attentive to details. George Greeted us and checked us in. the rooms he gave us was very beautiful. since it was my mother's first time,...

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Helpful?
1Thank ritanyah
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you and your Mother for staying with us for Mother's Day while visiting from Canada! We are so glad you gave us a chance to host you and that you were WOW'd from the moment you walked in, until the moment you left. We strive to provide excellent service unique to Philadelphia and we are thrilled to...

Reviewed 1 week ago

The Sonesta Hotel Located in the Rittenhouse Square area of Philadelphia is truly a gem in the heart of the City. Centrally located in a safe area, it is close to shopping, restaurants and historical areas of Philly. I stayed on a business trip and from arrival to departure, the staff was excellent with close attention to details and customer...

Review collected in partnership with Sonesta
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2Thank 550maryanna
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent business stay at Sonesta Philadelphia. We are thrilled to read your perfect review and really appreciate your compliments! We couldn't agree more with you that our art hotel is truly a gem in the heart of the city! Our guests love our central location as we are steps away from Rittenhouse Sqaure and...

Reviewed 1 week ago via mobile

We had a pleasant stay at the Sonesta Philadelphia Downtown. Unfortunately, although it was pleasant it was nothing to brag about. The pros: clean rooms, great location,nice staff,tasteful decor. Cons: food at the hotel restaurant is horrendous. I ordered some fries and they were over cooked and microwaved. The people in charge of the food are clearly not foodies!!! The...

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Helpful?
Thank avraham f
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Avraham, Thank you for your recent stay during your birthday celebration! We are honored to spend this special day with you and it's great to know that you were satisfied with your clean and modern guestroom and central location! I'm glad our team took good care of you, however I do apologize that you found your overall stay to...

Reviewed 1 week ago

The Hotel itself is beautiful! A nice restaurant is attached, complimentary breakfast and evening food for club level. Unfortunately, the billing was a mess. They charged my card several times during my stay that added up to 3 times the amount of my stay. I had to leave the hotel early, contact my bank and have a supervisor contact me...

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Helpful?
Thank sonyasalinas
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you choosing Sonesta during your recent visit to the hospital. We are sorry about the circumstances for visiting us, however we are pleased you found our art hotel to be beautiful as we take great pride in our recent $30 million property upgrade. I'm glad you enjoyed the restaurant and took advantage of our Executive Club Lounge...

Chapel Hill, North Carolina
Reviewed 1 week ago

We have stayed in the Sonesta in Coconut Grove ( Miami) and this hotel is very similar. Even the smell of the bar reminded us of Miami. The rooms are very spacious. Access to floors is restricted to room keys, an always welcome feature.

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1Thank BrunoHoke
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at Sonesta Philadelphia. We really appreciate your loyalty to Sonesta and that you also enjoyed your visit to our popular Sonesta in Coconut Grove! All our hotels have our signature Sonesta scent of Green Tea in the lobby and guestrooms as our guests love it! We are pleased your guestroom in Philadelphia...

New York, New York, United States
Reviewed 2 weeks ago via mobile

Exceptional service and a magnificent stay. We had a great time and the attention to detail of weldon, joy and keynan was remarkable in particular. Very thoughtful. I would definitely stay again on my nexxt visit to philadelphia and would recommend it to other guests. Thank you.

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2Thank PedFN
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at Sonesta Philadelphia. We are so happy to hear you had a fantastic stay! We strive to provide excellent service and a memorable experience unique to Philadelphia and it's wonderful to know we succeeded! We are pleased to hear our team was very thoughtful and had remarkable attention to detail, especially Weldon,...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience the Best of Philly during your stay at our convenient and newly refreshed hotel. The only hotel located on Market Street west of City Hall we are surrounded by Philadelphia's most prominent businesses, hospitals, universities and government offices. The hotel is located just blocks from the Pennsylvania Convention Center, Amtrak's 30th Street Station and Philadelphia's historic sites and attractions. The Philadelphia Museum of Art, Liberty Bell, National Constitution Center, Independence Hall & Philadelphia Zoo are just a few of the Philadelphia attractions to experience during your getaway. Walk to Center City businesses, fine dining, upscale shopping, nightlife, museums, Rittenhouse Square, Avenue of the Arts-Theatre District & Antique Row. Experience professional sports with the Philadelphia Eagles and Phillies or visit top rated golf courses in the tri-state area. Sing-a-long to your favorite band at the nearby Wells Fargo Center and the Susquehanna Bank Center. Relax at our seasonal outdoor rooftop pool with views of the city. The Sonesta Hotel Philadelphia features great hotel deals and packages for family travel and weekend escapes! ... more   less 

Additional Information about Sonesta Philadelphia Downtown

Address: 1800 Market St, Philadelphia, PA 19103-3725
Region: United States > Pennsylvania > Philadelphia > City Center West
Price Range: $199 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Philadelphia Downtown 4*
Number of rooms: 439
Reservation Options:
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Also Known As:
Crowne Plaza Philadelphia
Philadelphia Crowne Plaza
Hotel Style:
#9 Luxury Hotel in Philadelphia
#16 Business Hotel in Philadelphia
#16 Family Hotel in Philadelphia
#26 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Philadelphia Downtown staff and other travellers.
32 questions
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Staten Island, New York
2 months ago
Mountain Top, Pennsylvania
7 months ago
Washington, Pennsylvania
over a year ago
over a year ago

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Questions? Get answers from Sonesta Philadelphia Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the better. The further away from the typical downtown noises (sirens, garbage trucks etc.. ) the better.”
likesto2travel, 11 May 2017 | Read review
“Be sure to ask for a room with a view because if you don't, you'll face a building.”
DevorahT, 26 Apr 2017 | Read review
“Fitness room and executive lounge are on the 8th floor.”
Mark543210, 26 Apr 2017 | Read review
“Quiet Rooms & Comfortable beds”
candilips, 25 Apr 2017 | Read review
“Higher floors are quiet”
KathyH217, 21 Apr 2017 | Read review
5 of 5
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US$289* /night
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Prices are for 1 room, 2 adults
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