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Sonesta Philadelphia Downtown

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Traveller (316)
Room & Suite (350)
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Overview
  • Excellent57%
  • Very good28%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“art bar”(100 reviews)
“ruth's chris”(19 reviews)
“front desk”(203 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Sonesta Philadelphia Downtown
Special Offer: FREE Parking Package
Hotel deals
Offers from Sonesta Philadelphia Downtown
Special Offer: FREE Parking Package
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Rooms
3 Jul4 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,576)
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1,468 results
Traveller rating
812
407
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74
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812
407
132
74
43
Show reviews that mention
All reviewsart barruth's chrisfront deskrooftop poolrittenhouse squarecity hallmarket streetroom servicewithin walking distancecity viewwould highly recommend this hotelbed was comfortablebusiness triphotel is in a great locationenjoyed my stayvalet parkingfew blocks
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1 - 5 of 1,468 reviews
Reviewed 2 days ago via mobile

I stayed at the Sonesta hotel on a short trip to Philadelphia on June 1 & 2 2018. The hotel was beautiful with a lovely scent! George at the desk was very friendly and made us feel like family as he asked us about our...More

1  Thank Divadee J
Response from Bob C, General Manager at Sonesta Philadelphia DowntownResponded yesterday

Dear Valued Guest, Thanks so much for your review. We are pleased to hear you loved the hotel and the location to all of the attractions on this side of downtown. We are especially pleased to receive your kind words regarding our staff. We take...More

Hotel's Favourite
Reviewed 1 week ago via mobile

Nice trendy hotel in a fantastic location! Rooms were spacious and clean.Check in was quick little less than three minutes. Forgot my bathing suit but they have a nice pool. Parking is expensive so I parked in the location detached from the hotel about a...More

1  Thank Roy D
Response from Bob C, General Manager at Sonesta Philadelphia DowntownResponded 1 week ago

Hello Valued Guest, Thanks for taking time to submit a review of our hotel. We greatly appreciate all the compliments that you mentioned and apologize for the food you ordered not meeting your expectations. We will take the time to re-evaluate that offering and ensure...More

Reviewed 3 days ago via mobile

This was not our first choice. The Fairfield sent us an email 1 week before that they hadn’t open yet. Some kind of convention going on in city so room was very expensive. However this was a very nice hotel with very friendly people working...More

Thank quavo1350
Response from Bob C, General Manager at Sonesta Philadelphia DowntownResponded 2 days ago

Dear Valued Guest, Thanks for your review and giving us a chance when your primary location wasn't available. We are pleased to hear your kind words regarding the staff and your property. We pride ourselves on exceeding guests expectations and glad to see we did...More

Reviewed 4 days ago

We loved everything about this place. The staff was helpful and welcoming. A special shout out to George at the front desk. That man is good at his job! We would recommend this place to anyone. Enjoy!

Thank ericfleisch
Response from Bob C, General Manager at Sonesta Philadelphia DowntownResponded yesterday

Dear Valued Guest, Thanks for your review. We are pleased to hear of your interaction with our staff. You can rest assured that we will recognize the associate mentioned. Please book your room at Sonesta.com the next time your travel brings you to Philadelphia!!! Regards

Reviewed 4 days ago via mobile

£300 ($400) per night. Access to Executive Lounge, but, no beer/wine and very limited snacks, hot food. Breakfast ends sharp at 9:30, but food and beverages disappear from 9:20 (with no verbal warning from staff). Bar & restaurant charge premium price for just average food...More

Thank Tony L
Response from Bob C, General Manager at Sonesta Philadelphia DowntownResponded 2 days ago

Dear Valued Guest, Thank you for your review. We are disappointed to hear of your experiences and truly apologize for not meeting and exceeding your expectations. We will carefully evaluate the areas of opportunities you mentioned and you can rest assured that we will address....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$163 - US$414 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Philadelphia
#16 Business Hotel in Philadelphia
#26 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$163 - US$414 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Philadelphia
#16 Business Hotel in Philadelphia
#26 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms
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Traveller (316)
Room & Suite (350)
Pool & Beach (29)
Dining (24)
Amenities (36)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
colwho3
24 January 2018|
AnswerShow all 8 answers
Response from Steve S | Property representative |
The hotel is 100% smoke-free.
0
Votes
SidatReisterstown
9 November 2017|
AnswerShow all 8 answers
Response from Bob C | Property representative |
Bedbugs travel with people and their belongings, so no hotel is immune to this issue, no matter how stellar the housekeeping department maintains the cleanliness of the property. Whenever there is a suspicion of bugs of... More
2
Votes
chicky_Moniquee
8 October 2017|
AnswerShow all 5 answers
Response from Bob C | Property representative |
We do not have any jetted tubs in the hotel.
0
Votes
Room Tips
"stay away from the top floors..."
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"Club King Room"
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"Don't stay here, service is poor, unprofessional and incompetent"
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"Our room didn't have a view but we didn't mind. It was two doors down from the elevator and it was a..."
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