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Sonesta Philadelphia Downtown

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Experience the Best of Philly during your stay at our convenient and newly refreshed hotel. The only hotel located on Market Street west of City Hall we are surrounded by Philadelphia's most prominent businesses, hospitals, universities and government offices. The hotel is located just blocks from the Pennsylvania Convention Center, Amtrak's 30th Street Station and Philadelphia's historic sites and attractions. The Philadelphia Museum of Art, Liberty Bell, National Constitution Center, Independence Hall & Philadelphia Zoo are just a few of the Philadelphia attractions to experience during your getaway. Walk to Center City businesses, fine dining, upscale shopping, nightlife, museums, Rittenhouse Square. Experience professional sports and concerts at the nearby stadiums. Relax at our seasonal outdoor rooftop pool with views of the city.
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Property amenities
Pool
Room Service
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Wheelchair Access
Bar/Lounge
Public Wifi
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Good to know
HOTEL STYLE
Trendy
Safe
HOTEL CLASS
Hotel links
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Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
1193Restaurantswithin 0.5 km
205Attractionswithin 0.5 km
Reviews & more
1,773Reviews
757Photos
52Q+A
100Room tips
Traveller rating
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The Sonesta Hotel provided a great stay; from the front desk and staff personnel to the beautifully decorated facility! I was there to attend a national conference and the customer service given was simply over the top! The staff was extremely accommodating to their guests. I'd l
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Response from BobC2944, General Manager at Sonesta Philadelphia Downtown
Responded yesterday
Dear Valued Guest, Thank you so much for your review. It's great to read about your experiences while you stayed with us. We appreciate your comments regarding Janelle and will ensure to recognize her for the excellent hospitality that she provided to you. It's great to read about your meeting and conference experiences. We do have great meeting space with best in class meeting services. Please be sure to reach out to us the next time your travel brings you to Philadelphia. We look forward to your next stay at the Sonesta Philadelphia!
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We stayed at the Sonesta Rittenhouse after our company holiday party at the Franklin Institute. We then spent the next day visiting various Holiday events. Checkout is noon, they hold your bags for the day and parking was included from Saturday evening until Sunday at 6:00 PM. Th
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Review collected in partnership with Sonesta
Response from BobC2944, General Manager at Sonesta Philadelphia Downtown
Responded yesterday
Dear Valued Guest, Thanks for your review. It's great to read about your stay and glad you had the opportunity to stay with us. The Franklin Institute's location to our hotel is so close, it makes sense that our hotel was a convenient place to stay after your party. We pride ourselves on providing a spotlessly clean and well maintained hotel. We are glad we deliver on that promise to you. Thanks again and we look forward to your next stay at the Sonesta Philadelphia!
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Nice rooms, ample outlets, great Wifi in a very well located hotel a few blocks from shopping in Rittenhouse Square. The staff are courteous and helpful and our stay was as good as could be. Would definitely return again.
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Response from BobC2944, General Manager at Sonesta Philadelphia Downtown
Responded 2 days ago
Dear Valued Guest, Thanks so much for your review! We are pleased to read your wonderful comments and look forward to your next stay at the Sonesta Philadelphia!
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Stayed here just for a night. The hotel is located in a prime locality very close to the railway station. The staff is efficient and friendly. I found the conference rooms spacious and nice. The Rittenhouse locality has numerous restaurants to choose from. Although the rooms are
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Response from BobC2944, General Manager at Sonesta Philadelphia Downtown
Responded 2 days ago
Dear Valued Guest, Thank you for your review. We are pleased to read all the positive comments about the hotel especially those associated with our staff. We will ensure to share your comments. It's good to see you had the opportunity to explore the area surrounding the hotel. We would agree that our location is second to none! Thanks again and we look forward to your next stay at the Sonesta Philadelphia!
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I must say my stay was fantastic. Everyone was great from check in to room service to the bellmen and the parking attendants. The room was beautiful and the bed was comfortable. I requested extra coffee pods And someone ran them up within 10 minutes. Room service had dinner to m
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Response from BobC2944, General Manager at Sonesta Philadelphia Downtown
Responded 6 days ago
Dear Valued Guest, Thanks for your review. We are pleased to read all the positive comments about your stay and how the hotel met your expectations. We try to meeting our guests expectations each and every time. We are also pleased to read about our staff providing great hospitality. We will share your comments with the staff. Thanks again and we look forward to seeing you at the Sonesta Philadelphia!
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Bring your own water!
Professional photo exclusively commissioned by TripAdvisorSonesta Philadelphia Downtown
The Presidential Suite at the Sonesta Philadelphia Downtown
Professional photo exclusively commissioned by TripAdvisorSonesta Philadelphia Downtown
The Junior King Suite at the Sonesta Philadelphia Downtown
Previous
Is it an easy walk from the train station to the hotel ? Will be coming from airport. Thank you!
I remember passing the train station but do not recall the distance but the walk is not difficult. It is all downtown city traffic with lots of taxis and Uber around. The hotel concierge should be able to provide a better answer.
1 vote
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Is it an easy walk from the train station to the hotel ? Will be coming from airport. Thank you!
I’m not sure as I drove to Philadelphia from NYC. Uber or Lyft may be a quicker option.
1 vote
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What do I have to do to get the food and beverage manager to respond to my multiple requests for an itemized recipt for room service??? Why is this so difficult? I talked to front desk and front desk managers and no one seems to be able to get anybody to respond to my SIMPLE request! If this is the way you guys handle the little things you can bet I will never come back nor recommend this hotel to anyone!
Hello, We can easily provide receipts through our Accounting Office. Please send me a message I will be more than happy to forward on. In regards to parking, there are more options than Valet parking in the surrounding area. The Valet parking is connected to the hotel but please visit our website for other options that are less expensive. Thanks Bob Cosgrove General Manager
0 votes
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Hello. I’m local and wanted to book a room on my birthday weekend. I wanted to know what the time parameters are for pool usage Friday night check in versus Saturday check in. My main impetus is to get a full day of pool usage. Thank you!
Hello, The pool hours are from 8AM to 10PM each day. We are scheduled to close the pool for the season anytime after Labor Day. Please check with reservations to ensure the pool is still open based on your arrival date. Regards, Bob Cosgrove
0 votes
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I read somewhere they charge $100 per night for incidentals, are these charges refundable? I cannot find this anywhere in their website.
They will put a hold on the card that you check in with I believe. I have stayed many times and have never had that as a charge at the time of check out. I also normally let them know when I check out if I have had any of the waters in the room to just add that charge at time of check out and not have to worry about any following charges.
1 vote
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Previous
"Corner rooms are small"
"Higher floors have a great view of the city"
"The corner rooms' windows leak."
"Ask which side you'll be facing; we faced a brick office building. Didn't ruin our stay but would've liked a nicer view."
"room was quiet on the end, clean hallways, nice smell in the halls and rooms"
Previous
PRICE RANGE
US$130 - US$427 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza philadelphiaphiladelphia crowne plaza
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Centre West
NUMBER OF ROOMS
439
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