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Sonesta Philadelphia Downtown

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1800 Market St, Philadelphia, PA 19103-3725
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$251
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US$239
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Free cancellation until 25/04/22
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Traveller (478)
Room & Suite (395)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 12/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sonesta Philadelphia Downtown
Updated 12/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 99 hotels in Philadelphia
Location
Cleanliness
Service
Value
Travellers' Choice
Experience the Best of Philly during your stay at our AAA Best of Housekeeping award winning hotel. The only hotel located on Market Street west of City Hall we are surrounded by Philadelphia's most prominent businesses, hospitals, universities and government offices. The hotel is located just blocks from the Pennsylvania Convention Center, Amtrak's 30th Street Station and Philadelphia's historic sites and attractions. The Philadelphia Museum of Art, Liberty Bell, National Constitution Center, Independence Hall & Philadelphia Zoo are just a few of the Philadelphia attractions to experience during your getaway. Walk to Center City businesses, fine dining, upscale shopping, nightlife, museums, Rittenhouse Square. Experience professional sports and concerts at the nearby stadiums.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Paid private parking on-site
Wifi
Restaurant
Breakfast in the room
Snack bar
Vending machine
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:FREE Parking Package
2061Reviews62Q+A100Room tips
Traveller rating
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Popular mentions
Marie wrote a review 3 Dec
2 contributions1 helpful vote
+1
We got a corner king room, which even though was supposed to be small was the perfect size for a couple. Beautiful skyline sunsets! Stayed 4 nights, and the bed was very comfortable. I asked them about it and was surprised they sell their own brand of beds and linens on a shop sonesta website. The art bar was so fun on the weekend. I think there was a wedding party. So close to everywhere worth walking to, and when you come in from the stinky streets the fresh scent in the lobby was so nice. The only odd thing about the room was the ceiling looked like it was plastered over a few inches, and the ceiling in the bathroom was peeling a bit.
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from , General Manager at Sonesta Philadelphia Downtown
Responded yesterday
Dear marieZ3211YL, Thank you for your review. We so pleased to read about your most recent stay and how you enjoyed our hotel. The corner rooms are smaller than standard but we do agree they offer some great views. It was also good to hear you enjoyed the Art Bar. It's a cozy place to get a great specialty drink from our staff. In regards to your ceiling, we will figure out which room you were in and address immediately. Thanks for letting us know. Thanks again for choosing the Sonesta Philadelphia. We hope to see you soon!
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Cheryl B wrote a review Sep 2021
Sayville, New York7 contributions2 helpful votes
Hotel's Favourite
We stayed in town for a concert at Citizens Bank Park. the location was wonderful for all sorts of sightseeing. It is a beautiful city with so much to offer. I was saddened that a lot of the shops and restaurants are closed because of the pandemic. Seeing it and the difference since my last trip more than five years ago really hit home. The hotel was clean, modern and well appointed despite the fact that this is not a new building as it is right in the middle of the historic downtown. I was disappointed they closed the bar very early, but the bartender was very nice and she let us sit there while she did her cleaning after the last call. I think the whole area has suffered a lot because of the pandemic and I look forward to returning next summer when this pandemic is finally over once and for all!!!! I got a nice rate with parking included on their website and that proved to be a very good value given the average cost of parking in a larger city. It also allowed the cars in and out for hotel guests only, which is a major perk.
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Date of stay: August 2021
Value
Location
Service
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Response from , General Manager at Sonesta Philadelphia Downtown
Responded 3 Sep 2021
Dear cherylbN9103JU, Thank you for your review and kind words about the hotel. We understand your concerns about the city and the pandemic has caused serious damage. However, Philadelphia is bouncing back quicker than most major cities and we're please and proud. Thanks for choosing the Sonesta Philadelphia Rittenhouse Square. We hope to see you again in the near future!
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Carlos A wrote a review Nov 2021
Mexico City, Mexico34 contributions24 helpful votes
The hotel has an amazing location, everything in within a walking distance. The rooms are big enough for a family of 3. The only issue we have is that there is any breakfast or any kind of meal served in the hotel, the only option is the ruth’s chris restaurant. The personal a the front desk are really kind, I made my check in in about 4 minutes top.
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Date of stay: November 2021Trip type: Travelled with family
Room Tip: Look for restaurants available around and make reservations, due to the marathon weekend...
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Response from , General Manager at Sonesta Philadelphia Downtown
Responded 1 week ago
Dear carlosaN6119TH, Thank you for your review and choosing the Sonesta Philadelphia over Marathon weekend. We apologize for our miscommunication to you regarding breakfast. We did have our "to go" breakfast menu available to the runners that was open from 6:30 - 11:00. We will do a better job in the future on informing our guests of these services. Thanks for your kind words regarding the Front Desk staff and we hope to see you next year!
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Exeter2000 wrote a review Nov 2021
Managua, Nicaragua104 contributions47 helpful votes
Our check in was the first warning. No welcoming message. None. Just a cold untrained person My room assigned was the smallest in the hotel next to the elevator casing. I requested a change of room with the same person. I was told that since in booked thru a third party , these were the rooms assigned to them. In other words discrimination for not booking direct. The bathroom had a water leak that was never fixed. And the hallways and room decor are worn out. The only positive was a super bed and towels. The staff needs training in customer service at all levels. Even the concierge never responded any of my questions and simply pointed to direct to the check in team I had already experienced. I visit PHL constantly. Had never stayed at the Sonesta. I expected superior service at all levels like I used to stay at their Key Biscayne and Cambridge locations. I have informed Priceline on the policies of this hotel when booked thru them
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from , General Manager at Sonesta Philadelphia Downtown
Responded 2 weeks ago
Dear Exeter2000, Thank you for your review and we're disappointed to read your comments. It can be confusing at times when guests book on 3rd Party websites expecting one thing and receiving something different. We do encourage all of our guests to go through our Brand website which is transparent on what our guests are purchasing. Your comments are taken seriously and we understand why you would feel the way you do. We apologize this is how your perceived the hotel and we'll work on ensuring we communicate more effectively in the future. It's unfortunate that you experienced issues within your room and we would have moved you if there was another guest room to re-locate you to. Thank you again for your feedback and we'll take the proper measures to address.
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Nadine G wrote a review Nov 2021
Ontario, California29 contributions24 helpful votes
So I had a red eye flight and got into Philly really early. I was sooo thankful for an early check in at the hotel! Ladies at the front desk were very friendly. Room had comfy beds. Location was great. Close to everything. I will definitely stay here again. I really enjoyed my stay.
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Date of stay: November 2021Trip type: Travelled with friends
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Response from , General Manager at Sonesta Philadelphia Downtown
Responded 2 weeks ago
Dear Nadine G, Thank you for your review and choosing the Sonesta Philadelphia. We're so pleased to read your comments and will definitely share with the staff. We would agree that our beds are comfy and location is second to none. Thanks again and we hope to see you soon at the Sonesta Philadelphia!
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PRICE RANGE
US$146 - US$429 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza philadelphia, philadelphia crowne plaza
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Center West
NUMBER OF ROOMS
439
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Frequently Asked Questions about Sonesta Philadelphia Downtown
Which popular attractions are close to Sonesta Philadelphia Downtown?
Nearby attractions include Escape the Room Philly (0.4 km), Cathedral Basilica of Saints Peter and Paul (0.5 km), and One Liberty Observation Deck (0.2 km).
What are some of the property amenities at Sonesta Philadelphia Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sonesta Philadelphia Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sonesta Philadelphia Downtown?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Sonesta Philadelphia Downtown?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Sonesta Philadelphia Downtown?
Conveniently located restaurants include Gran Caffe L'Aquila, Vernick Food & Drink, and Lacroix at The Rittenhouse.
Are there opportunities to exercise at Sonesta Philadelphia Downtown?
Yes, guests have access to a fitness centre during their stay.
Is Sonesta Philadelphia Downtown located near the city centre?
Yes, it is 0.5 km away from the centre of Philadelphia.
Are any cleaning services offered at Sonesta Philadelphia Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Sonesta Philadelphia Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sonesta Philadelphia Downtown?
The staff speaks multiple languages, including English and Spanish.