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Sonesta Philadelphia Downtown

Booking.comUS$159*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sonesta Philadelphia Downtown
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1,179 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta Philadelphia Downtown
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Showing 1,096: English reviews
Texas
Reviewed 2 weeks ago

The hotel is very nice. I had no complaints but nothing really stood out either. I stayed 3 nights during the week. I felt invisible. I was on the 8th floor. No particularly outstanding amenities. The location is good. It's about a 25 min walk to the old town.

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Helpful?
Thank likesto2travel
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at Sonesta Philadelphia. It's great that you found our art hotel to be very nice as we take great pride in our recent $30 million upgrade. We are centrally located on 18th street and the "Old City" with the Liberty Bell and other historic attractions is a nice walk down Market Street...

Ohio
Reviewed 2 weeks ago

I was in Philly for the weekend visiting my daughter and have stayed at several other hotels in the downtown area. When I was planning my visit I checked the prices of a number of hotels in the area and the Sonesta had the best rates. I was a little apprehensive since I'd never stayed there before but I was...

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Helpful?
Thank Tyannie
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Tyannie, Thank you for your recent stay at Sonesta Philadelphia while visiting your daughter! Hope you both had a wonderful time together! We really appreciate you giving us a chance as we are one of the newest hotels in the city and we are glad you were pleasantly surprised! It's really important to us that all our guests receive...

Spring, Texas
Reviewed 2 weeks ago

I stay here every time I travel to Philly and it is always a wonderful experience. The check in at the front desk is fast and friendly and the service in Sonesta Club is spectacular! Lorraine is fabulous and always thinks of what her guests will need.

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2Thank PhillyTravels2000
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, It was wonderful reading your compliments about our art hotel and we really appreciate your loyalty with staying with us every time you visit Philadelphia! We couldn't be happier to hear that every time at "our home" is a wonderful experience. It's so important for us to be consistent with our warm and friendly service (especially at the...

Reviewed 2 weeks ago

This was my first time staying with Sonesta. The location was perfect for my needs. I highly recommend this hotel and would stay here again. The accommodations were more than I expected for the price.

Review collected in partnership with Sonesta
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1Thank N7779AAkimberlyf
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at Sonesta Philadelphia. We are so happy to hear it was your first time staying at our art hotel and that we exceeded your expectations in accommodations, price and location! It's really important to us that all our guests have a perfect stay and it's great to know we succeeded! Thank you...

Reviewed 2 weeks ago

The hotel is nice and clean. The staff is very pleasant and helpful. I particularly like the Club Room. Lorraine is very friendly and keeps the club house clean and well stocked. The breakfast was rather carb heavy, but the coffee was fantastic.

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Helpful?
1Thank Jason G
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Jason, Thank you for your recent stay at #SonestaPhilly! We are so pleased to read that you found our art hotel to be nice and clean and that our staff was pleasant and helpful - especially Miss Lorraine! I will gladly pass along your compliments and make sure she is rewarded for her outstanding service! Guests love the Club...

Boston
Reviewed 2 weeks ago

This hotel is a rehab of a previously branded hotel, and Sonesta has done a good job. The lobby, though small, is inviting. The corridors and rooms look like they were done recently though when I asked, was told that they were done about three or four years ago. The staff is very courteous and friendly. Particularly friendly and helpful...

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Helpful?
Thank Eagle42
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at Sonesta Philadelphia. We are pleased to hear you enjoyed our recent $30 upgrade. We take great pride as we refurbished the entire hotel, including the lobby, hallways, all guestrooms, all bathrooms, meeting rooms and more! It was wonderful to read that our concierge, Kyron made such an impression and made your...

Mesa, Arizona
Reviewed 2 weeks ago via mobile

I was in town on business for over a week. This was the second time ive stayed at the Sonesta. The staff has made me feel so welcome. Kudos to the service, smiles and warm welcomes every night i turned on for the night. My stay was a pretty extended one. A special thank you for Angel at the front...

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2Thank mychin
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for an excellent detailed review on your recent business stay with us! We really appreciate your time in sharing your wonderful experience with us and greatly appreciate your loyalty! Our ultimate goal is to provide an outstanding customer service from check in to check-out and we are happy to know that we had succeeded - especially...

Oulu, Finland
Reviewed 2 weeks ago via mobile

Good location nearby university. Easy & short walk to the city center, comfy bed and nice bathroom. But the walls are made of paper, you can hear everything from next room. And I mean Absolutely everything.. Take your earplugs along if you want to sleep all night.

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Helpful?
Thank Pimpampai
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at Sonesta Philadelphia. We are pleased you enjoyed your comfortable bed, nice bathroom, and everything Philadelphia has to offer within a few minutes walking distance from the hotel. Guests love our Center City location, within easy walking distance to restaurants, shops, universities and the world-class attractions that make Philly such a special...

Baltimore
Reviewed 2 weeks ago

The hotel staff were welcoming and inviting, you'll love your stay here. Only exception, would be the state room walls are extremely thin, so thin that you can hear the guest next door to you. Also its way toooooo much red within the hotel décor, its nauseating. I hated the beds, they were way to soft and the duvet needs...

Review collected in partnership with Sonesta
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Helpful?
Thank stepO3895SR
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at Sonesta Philadelphia. We are so happy to hear you enjoyed the signature friendly, warm and smiling service Sonesta is known for. It's so important to us that all our guests feel at home while at "our home" and it's great to know we succeeded. Regarding your comments, I am so sorry...

Charlotte, North Carolina
Reviewed 2 weeks ago

the happy hour spread was best I've had in a long time with a combination of tasty hot items (past and meatballs with cheese for example) and a nice cheese and veggies selection also). Lorraine is a GREAT hostess with a vibrant personality and great service! Highly recommended!

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1Thank paulboiano
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Paul, Thank you for your recent stay at Sonesta Philadelphia. We are pleased you liked our refreshed hotel and our Happy Hour spread in the Club Lounge is the best you've recently seen. I am glad to see you enjoyed yourself during your stay and that our staff took extra special care to make your experience memorable, especially Miss...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience the Best of Philly during your stay at our convenient and newly refreshed hotel. The only hotel located on Market Street west of City Hall we are surrounded by Philadelphia's most prominent businesses, hospitals, universities and government offices. The hotel is located just blocks from the Pennsylvania Convention Center, Amtrak's 30th Street Station and Philadelphia's historic sites and attractions. The Philadelphia Museum of Art, Liberty Bell, National Constitution Center, Independence Hall & Philadelphia Zoo are just a few of the Philadelphia attractions to experience during your getaway. Walk to Center City businesses, fine dining, upscale shopping, nightlife, museums, Rittenhouse Square, Avenue of the Arts-Theatre District & Antique Row. Experience professional sports with the Philadelphia Eagles and Phillies or visit top rated golf courses in the tri-state area. Sing-a-long to your favorite band at the nearby Wells Fargo Center and the Susquehanna Bank Center. Relax at our seasonal outdoor rooftop pool with views of the city. The Sonesta Hotel Philadelphia features great hotel deals and packages for family travel and weekend escapes! ... more   less 

Additional Information about Sonesta Philadelphia Downtown

Address: 1800 Market St, Philadelphia, PA 19103-3725
Region: United States > Pennsylvania > Philadelphia > City Center West
Price Range: $201 - $572 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Philadelphia Downtown 4*
Number of rooms: 439
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Hotwire, Hotels.com, Cheap Tickets, Priceline, Cancelon, TripOnline SA, getaroom.com, HotelsClick and HotelQuickly so you can book your Sonesta Philadelphia Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Philadelphia
Philadelphia Crowne Plaza
Hotel Style:
#9 Luxury Hotel in Philadelphia
#16 Business Hotel in Philadelphia
#16 Family Hotel in Philadelphia
#26 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Philadelphia Downtown staff and other travellers.
32 questions
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Staten Island, New York
2 months ago
Mountain Top, Pennsylvania
7 months ago
Washington, Pennsylvania
over a year ago
over a year ago

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Questions? Get answers from Sonesta Philadelphia Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the better. The further away from the typical downtown noises (sirens, garbage trucks etc.. ) the better.”
likesto2travel, 11 May 2017 | Read review
“Be sure to ask for a room with a view because if you don't, you'll face a building.”
DevorahT, 26 Apr 2017 | Read review
“Fitness room and executive lounge are on the 8th floor.”
Mark543210, 26 Apr 2017 | Read review
“Quiet Rooms & Comfortable beds”
candilips, 25 Apr 2017 | Read review
“Higher floors are quiet”
KathyH217, 21 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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