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Sonesta Philadelphia Downtown

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1,001 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta Philadelphia Downtown
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Showing 927: English reviews
Jacksonville, North Carolina
Reviewed 7 October 2015 via mobile

Our two night three day stay in Philadelphia was wonderful. We were here to see the Lion King at the Academy of Music, Sonesta Philly is within walking distance which was really nice driving isn't terrible but scouting locations before hand it is just as well walking for the time you are traffic. The staff at the front desk and...

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Helpful?
2Thank Ashley J
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Ashley, Thank you for your recent stay at the Sonesta Philadelphia for your kind words! We are pleased you liked our refreshed hotel. I am glad to see you enjoyed yourself during your stay, enjoy the Academy of Music and that our staff took extra special care to make your experience memorable. Thank you again for your review and...

Reviewed 7 October 2015 via mobile

I have stayed here a few times. Good location near city hall and shopping. About 15 minute walk to Reading Market. Hotel has been updated/remodeled and is quite nice. Art Bar is in lobby and is good spot for snack or drink. Internet worked good. Rooms were not bad size for a city hotel. Updated with new everything in the...

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Helpful?
Thank Patrick D M
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Patrick, Thank you for your recent stay at the Sonesta Philadelphia. We are delighted you enjoyed your guestroom as we take great pride in our completed $30 million property upgrade. Thank you again for your review and we hope to host you again soon. - Jordan C.

Reviewed 6 October 2015

The pros of this hotel was that it was very clean and the staff was pleasant, but I will not stay here again nor would I recommend staying here if you actually plan on sleeping. The hotel is not structurally sound; there are 2" gaps underneath the doors,so you can hear everything going on in the hall way. There is...

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Helpful?
Thank KC1126
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear KC1126, Thank you for your recent stay at the Sonesta Philadelphia. We are sorry you did not enjoy your room nor sleep well. We just completed a $30 million property upgrade a few months ago, however we are glad you found the staff helpful and acommodating. Thank you again for your review. - Jordan C.

Everett, Washington
Reviewed 5 October 2015 via mobile

The first impression was, is this the right hotel??? The staff is friendly and accommodating , but the fuchsia walls and carpet black hallways and elevators weird! We were on the 9th floor first, but it had a distinct smell of being fumigated! They did move us to the 25th floor, better, actually could see the sky, but the Windows...

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Thank Renee P
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Renee, Thank you for your recent stay at the Sonesta Philadelphia. We are sorry you did not enjoy your room. We just completed a $30 million property upgrade a few months ago. We are glad you found the staff helpful and acommodating. Thank you again for your review and we hope to host you again soon. - Jordan C.

Glasgow, Scotland
Reviewed 5 October 2015 via mobile

Clean, comfy and friendly staff, particularly the Reception staff, David is a credit to the company, friendly and very helpful. Clean and comfy room with everything you need such as a safe and fridge. Not a great view but heh your in a city! Didn't use the restaurant as seemed expensive, go just around the block to Manhatten 3 a...

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1Thank Bride2207
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Thank you for your recent stay at the Sonesta Philadelphia. We are pleased David made such an impression and made your check-in experience more enjoyable. I will make sure he is recognized for his outstanding service. Thank you again for your review and we hope to host you again soon. - Jordan C.

Durham, United Kingdom
Reviewed 3 October 2015

We are early 60s, reasonably active and stayed here as part of a recent 2 week anniversary tour to USA taking in Washington, New York and Boston. The City was vibrant in anticipation of the forthcoming visit of Pope Francis. The hotel occupies a large corner plot linked to one of the main city streets. It is in a great...

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1Thank jode2015
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Jode, Thank you for your recent review and stay at the Sonesta Philadelphia. Congratulations on your 41st Wedding Anniversary! How special and thank you for allowing us to join in on your celebration! It was great reading your review and all the wonderful compliments about our hotel and great city. We are glad you enjoyed it all and experienced...

Reviewed 3 October 2015

It is very easy to walk to all of Philly's famous spots from this hotel. Lovely to grab a coffee and stroll around Rittenhouse Square in the morning before heading out to some nearby tourist attractions. We never even used Philly's public transit because everything we wanted to so was within a 25 min walk from the hotel. The hotel...

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1Thank Foxtrotx
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay and review of the Sonesta Philadelphia. We are glad you enjoyed our central location and was able to walk to all of Philly's popular attractions. We are delighted you enjoyed your guestroom and found the bed comfortable and the TV large. We take great pride in our completed $30 million property upgrade....

Baltimore, MD
Reviewed 3 October 2015

I stayed here for Pope weekend due to the location being very close to the Ben Franklin Parkway. This hotel like many others was full and I thought the staff did a good job of handling the huge crowds of people from all over the place on such a hectic weekend. This hotel has got a modern vibe as shown...

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1Thank Bunnydots
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are glad you enjoyed our central location and experience such a historic weekend in Phladelphia with Pope Francis. We are delighted you enjoyed your guestroom as we take great pride in our completed $30 million property upgrade. Thank you again for your review and we hope to...

Derby, Kansas
Reviewed 2 October 2015

This hotel has been recently renovated and is beautiful. The Staff is the most impressive; friendly, courteous, went out of their way to help in anything we needed. I would definitely recommend this hotel to anyone visiting Philly and will come back to visit soon.

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Helpful?
1Thank Barbara P
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Barbara, It was wonderful to read the compliments you shared about our property and service from our team members. I will certainly share your wonderful compliments with them. We are looking forward to your next visit with us. Again, thank you for sharing how "fabulous" we are. With Regards, Jordan Cooper

Reviewed 2 October 2015

The hotel was great! Good location, friendly staff. Overall, I was very pleased. A member of the Front desk staff named Maurice was extremely friendly and helpful! WIll definitely recommend this hotel!

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1Thank Christopher C
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Christopher, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased Maurice made such an impression and made your stay more enjoyable. I will make sure he is recognized for his outstanding service. Thank you again for your review and we hope to host you again soon. - Jordan C.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Experience the Best of Philly during your stay at our convenient and newly refreshed hotel. The only hotel located on Market Street west of City Hall we are surrounded by Philadelphia's most prominent businesses, hospitals, universities and government offices. The hotel is located just blocks from the Pennsylvania Convention Center, Amtrak's 30th Street Station and Philadelphia's historic sites and attractions. The Philadelphia Museum of Art, Liberty Bell, National Constitution Center, Independence Hall & Philadelphia Zoo are just a few of the Philadelphia attractions to experience during your getaway. Walk to Center City businesses, fine dining, upscale shopping, nightlife, museums, Rittenhouse Square, Avenue of the Arts-Theatre District & Antique Row. Experience professional sports with the Philadelphia Eagles and Phillies or visit top rated golf courses in the tri-state area. Sing-a-long to your favorite band at the nearby Wells Fargo Center and the Susquehanna Bank Center. Relax at our seasonal outdoor rooftop pool with views of the city. The Sonesta Hotel Philadelphia features great hotel deals and packages for family travel and weekend escapes! ... more   less 

Additional Information about Sonesta Philadelphia Downtown

Address: 1800 Market St, Philadelphia, PA 19103-3725
Region: United States > Pennsylvania > Philadelphia > City Center West
Price Range: $224 - $477 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Philadelphia Downtown 4*
Number of rooms: 439
Reservation Options:
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Also Known As:
Crowne Plaza Philadelphia
Philadelphia Crowne Plaza
Hotel Style:
#11 Luxury Hotel in Philadelphia
#16 Business Hotel in Philadelphia
#16 Family Hotel in Philadelphia
#26 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Philadelphia Downtown staff and other travellers.
24 questions
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Questions? Get answers from Sonesta Philadelphia Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room at the end of the halls. The doors slam behind you when you leave.”
 of 5 bubbles George-and-Peggy, 7 Dec 2016 | Read review
“Corner suites are large and sexy”
 of 5 bubbles ryansmeyer, 15 Nov 2016 | Read review
“Stayed on the fifth flour found it to be quiet,stay away from the lift areas,could be noisy.”
 of 5 bubbles 4nathanielw, 6 Nov 2016 | Read review
“Room was very good, little noise.”
 of 5 bubbles 917markd, 25 Oct 2016 | Read review
“found this to be nearly perfect for location, we were on mid range floor, 14th, found it very amicable”
 of 5 bubbles josephz948, 23 Oct 2016 | Read review
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