Lowest prices for your stay
Hotel direct offer!Unlock Member Rates!
US$284
US$284
Booking.com
Orbitz.com
Travelocity
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (224)224
Room & Suite (75)
Dining (49)
About
#82 of 98 hotels in Philadelphia
Location
Cleanliness
Service
Value
Rest easy at W Philadelphia. Our hotel in Philadelphia, Pennsylvania is located near dynamic art galleries and an eclectic music scene that defines historic Philadelphia. After a busy day, unwind with a dip in our sparkling lap pool, or enjoy on-site dining at our restaurants Dolce and the Living Room.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Electric vehicle charging station
Public wifi
Pool
Fitness Centre with Gym / Workout Room
Poolside bar
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Valet parking
Paid public parking on-site
Free wifi in the business centre
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Manicure
Massage
Pedicure
Concierge
Newspaper
Outdoor fireplace
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Bathrobes
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
351Restaurantswithin 0.5 km
88Attractionswithin 0.5 km
1439 Chestnut St, Philadelphia, PA 19102-2570
Getting there
15th StSEPTA2 min
15th StSEPTA2 min
Car HireSee all Philadelphia car hire
64Reviews2Q+A12Room tips
Reviews
Traveller rating
- 18
- 5
- 8
- 13
- 20
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Rude and slow staff. Room was not ready at checkin, room had duct tape all over windows and walls. Bathroom walls were dirty. Don’t bother with valet, your car will take over an hour to arrive and no one cares. Hotel and the room was very dark and gloomy. Just don’t bother with this hotel.
Read more
Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Of all the hotels that are supposedly 5 stars and advertises luxury and comfort, this is one of the worst I have ever stayed. The room essentially does not have enough light for a human being to manage normal activities. You have to be a bat to be able to maneuver in that place. You'll need your phone flash light to perform any activity. One of the light fixtures on the night stand was missing, thereby compounding the problem. The lamps give no luminosity, one of them was covered with thick shading and the bulb was just a few watts rendering it useless. The light in the bathroom is equally faint. If you have to work, you'll seat at a desk staring at the back of a TV. Good luck if you have to zoom or VC in any way, you'll be a ghost on the screen with a tacky background (be sure to change it or fade it as it looks most strange in the penumbra of the room). To open and shut the curtains you have to climb and stand on the bed as it is right behind it, there is absolutely no room to reach the curtains otherwise. Whoever designed this room was not thinking about functionality at all. My room faced a wall in the 35th floor. No slippers, walk on bare floor. No bathtub. The temperature in the room was either freezing or too warm. No arm chairs or any chair in the room for that matter. The fittings and furniture look ultra cheap, with a pretentious style that is made with poor quality materials. The place is relatively new (I saw it being built as I used to live very close), and it already looks dated. The internet is terrible, really slow, one cannot stream, and they charge you for it. The music on the elevators is really loud, you can't hear anything if you happen to be on a call, or it is just simply annoying if you are just traveling up and down. The restaurant is an Italian place surprisingly mediocre. The seating in the lobby is awkward; same with the bar, which is difficult to share with another interlocutor unless you're seating side by side. The staff is terse and borderline rude, I found myself repeating the same requests several times and getting stares of contempt, so I stopped asking for anything. They do not replenish the coffee or any other amenity (not even the paper pad) and they clean the rooms really late. I could go on. It is an expensive product for the experience. Look elsewhere in the city, unless you can use waves beyond the light spectrum to move around and do not mind any of the above. …
Read more
Date of stay: May 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
*HONEST REVIEW* Just from reading these others. Don't waste your time reading these entitled rich dummies reviews who get mad at the sound of " No". This place is the epitome of horrible management and its obvious the moment you check in. While being here I've came to the conclusion; Why waste time getting mad at front desk employees and housekeepers when its obvious their management is the bigger problem. Everything from check in to check out was "ight". Most of the employees are pretty cool people for the most part and at least from my own experience only time I have a bad time anywhere its because the workers hate their job to be frank as a result of being mistreated probably. Its just clear here they are under prepared, have uninformed workers, are under trained and have blatantly dumb supervisors. At the end of the day I know these people just getting paid to be here which I'm not mad at. ITS JUST A JOB. Check In was seamless, check out was seamless. Anytime I had a problem I came to terms with the fact I'm not the only person staying in this hotel who probably having problems. despite the one star... Overall 6/10. I doubt this review will ever be seen…
Read more
Date of stay: May 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
One of the worst business trips of my career. For what we paid, and the amount of business we brought I would have expected better. I was put in a room next to the service elevator. It never stopped, all I heard all night long was the machine parts of the elevator going up and down. I asked for a new room and they said they were sold out and gave me ear plugs. Room 3311. DO NOT STAY.
Read more
Date of stay: May 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I've never written a bad review before, but this one was absolutely warranted. From check in to check out this was hands down misery. I have never stayed in a more disgusting and dangerous hotel in my life. After calling and confirming that my room would be ready at 3 PM, I checked in at 3:30 PM. We waited 2 HOURS in the lobby and BEGGED to check in to our room. Turns out the front desk, forgot we were waiting. The front staff is extremely disappointing, eating behind the desk, and gossiping about their love life. Way more interested in that than attending to guests. Next miserable experience was the room keys. We went through 8 ROOM KEYS for a 2 night stay, because they would deactivate before getting to room. Upon using the room key, my husband and I had to physically slam our entire body weight onto the door to open it because a sticky substance prohibited it from opening. Upon entering the "suite" specifically room 3602, we were greeted with FILTHY carpets, GIANT STAINS on CHAIRS which mimicked fecal matter and dust throughout. I was going to call concierge downstairs however, the room phone would not work. Every time I needed something I would have to go downstairs and ask. Most importantly, at night I physically feared for my safety as multiple fights broke out in the lobby amongst the pounding music that infiltrated the marijuana filled lobby. Oh and cherry on top was a 1.5 hour wait to get our car from the valet- we were dying to get out of there.. NEVER will I stay in this place again. I am so sad to see a hotel with such potential be so entirely disappointing.…
Read more
Date of stay: April 2023Trip type: Travelled as a couple
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I visited The W for both business and pleasure and from check-in, my spa experience, The Living Room bar, their Dolce restaurant, I had wonderful service. I visited the spa and reserved their OG package which includes their De-Stress massage and Prescription Facial. I was met by Nicole for my massage and she had a beautiful touch and the perfect technique. She is a very talented massage therapist. Next, I met Katie for my facial and she did a very thorough intake that took my sensitive skin issues into consideration. She tailored my facial to my concerns and did a beautiful job as well. Katie is a very knowledgeable and talented esthetician. I went to the Living Room bar after my service to enjoy some wine and an appetizer and was greeted by Nestor who also provided me with excellent service. He made a wonderful suggestion for a place for me to visit during my trip and even though it got very busy, he was very attentive and never appeared rushed. If you are looking for a downtown location that is romantic and upscale, then this is your place. …
Read more
Date of stay: April 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Absolutely the worst hotel experience of my life. I’ve stayed in tiny rooms, gigantic rooms, you name it. I’ve never entered a filthy room ever in my life. I arrived stuck my luggage in the room and quickly went to meet family in the venue in the lobby area. We had drinks etc and when finished tan up to the room to shower and sleep. Entering the room went to put my luggage on the settee and it was heavily soiled so pulled out the luggage rack. Jumped into the shower and slowly realized there was ‘hair’ everywhere. Jumped out and called the desk. They found me another room. Gross! On checking out I asked for a cab to the airport. He looked at me and said ‘you have a phone call one.’ I tried to get an UBER only at the last second. Worst stay at a hotel in my life
Read more
Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The reviews on this hotel are crazy. I had a 10/10 experience. The staff was AMAZING! I was put in a room that didn’t have a tub and they moved me to a room with a tub. Beautiful! I will definitely come back. FYI I didn’t park valet. I went a block up to park because it was cheaper but other than that I’ll be back again and again
Read more
Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
northeasttraveler3 wrote a review Mar 2023
Philadelphia, Pennsylvania17 contributions13 helpful votes
I understand why this hotel only has 3 stars. I’ve stayed here a few times. Every time, there is something that disappoints me. The facilities are brand new, which is nice. The suite itself was nice - comfortable bed, great shower and bath. But the hotel seems very short staffed and the staff is often grumpy or rushed or inattentive. The restaurant is bad - also short staffed, poor communication, disappointing food.
Read more
Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hayley Philadelphia, Guest Services / Front Office at W Philadelphia
Responded 16 Mar 2023
Dear northeasttraveler3, thank you for sharing your honest feedback regarding your recent visits. Receiving warm and friendly service from our staff sets the tone for a great stay, and I'd like to apologize that we did not meet this expectation during your stay. I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I hope you choose to stay with us again, should your travels bring you back to Philadelphia! Warm regards, Hayley H Director of Welcome
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
this hotel might be good for young couples and hipsters (though the pricepoint would seem to obviate a lot of that business), but not really appropriate for much else. i'd advise business or family travelers to not even consider it. the few pros: the hard product is nice, or at least new and up to 'W' snuff. not quite up to $500+ a night standards for philly, but sleek enough. i've found the design of a few W properties to be excellent - barcelona and south beach come to mind - but this one is not that. it's generally way too dark and over-art-directed in a kind of studied way. you can just tell this stuff's gonna be falling apart in a few short years. the pool area is lovely, kind of special for philadelphia if not completely unique. i visited in march, but i'll bet in summer it's horrifically overcrowded with the hotel selling day passes. the views are commanding, though the room windows do little to seal out much street noise. just about everything else ranges from pretty lousy to unacceptably bad. here' s look at some - though not nearly all - .of the cons: service slow. zero 'welcome to's . robotic and depressing personalities. i didn't see a single person behind a desk that looked to be older than @ 26. valet among the worst ever experienced - snotty, talking amongst themselves, unhelpful. my room - a 'spectacular' - wasn't even 'below average', other than the view. if you're gonna be ballsy enough to to give rooms cutesy/ gimmicky names, at least deliver something decent. the room is narrow, yet someone inexplicably thought it was a good idea to set the bed up lengthwise in the middle. with the tv 90 degrees to your right. they then put a sofa in front of the room's single redeeming feature (the floor-to-ceiling windows) so you have to crawl over it to open the curtains. add the strong stench of stale cigarette smoke (broken window won't open at a brand new puxury hotel). to cap off, the bathroom is divided by the entry foyer; that's right, you enter the hotel room THROUGH THE MIDDLE OF ITS BATHROOM. no thank you. as others have mentioned, i also found the downstairs lobby to have a crowded, 'dangerous' feel to it. there's a difference between a young, fun, trendy party crowd, and a thuggish crowd. worse, the hotel doesn't seem to do much to monitor the events it leases its spaces too or the kind of partier the bars attract. make no mistake, this is something more than just 'yeah, we have a dj on weekends, we try to offer a fun time'. edition, standard, certain W properties get this blend right withut feeling like a straight-up criminal environment. this W in philly definitely does not. far from feeling like a stylish home away from home, the hotel just doesn't have a safe. comforting feel to it. and this is almost solely due to the patrons that party there. in short, i'd say choose rooms at one of the two local kimptons or the RC for a similarly priced, MUCH better hotel.…
Read more
Date of stay: March 2023Trip type: Travelled on business
Value
Service
Sleep Quality
Room Tip: for young singles and couples only.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Hayley Philadelphia, Guest Services / Front Office at W Philadelphia
Responded 16 Mar 2023
Dear digb_12, thank you for providing such detailed feedback regarding your stay - we always appreciate honest feedback from our guests as this is how we continue to improve for future visits. I'm glad you enjoyed the view from your Spectacular Room, as this name and room upgrade specifically references the Spectacular View you'll see from them! The details of your review has been shared with hotel leadership to ensure the necessary improvements may be made moving forward. Warm Regards, Hayley H Director of Welcome
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$325 - US$463 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaPhiladelphia
NUMBER OF ROOMS
295
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingW PHILADELPHIA: UPDATED 2023 Hotel Reviews, Price Comparison and 224 Photos (PA) - Tripadvisor
Frequently Asked Questions about W Philadelphia
Which popular attractions are close to W Philadelphia?
Nearby attractions include Amazing Escape Room (0.4 km), Kimmel Center for the Performing Arts (0.5 km), and Escape the Room Philly (0.3 km).
What are some of the property amenities at W Philadelphia?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness centre.
Which room amenities are available at W Philadelphia?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at W Philadelphia?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at W Philadelphia?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to W Philadelphia?
Conveniently located restaurants include Gran Caffe L'Aquila, Butcher and Singer, and The Dandelion.
Are there opportunities to exercise at W Philadelphia?
Yes, guests have access to a pool and a fitness centre during their stay.
Is W Philadelphia located near the city centre?
Yes, it is 0.1 km away from the centre of Philadelphia.
Are any cleaning services offered at W Philadelphia?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at W Philadelphia?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does W Philadelphia offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.