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Hilton Philadelphia City Avenue

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Traveller (123)
Room & Suite (89)
Dining (14)
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Overview
  • Excellent34%
  • Very good25%
  • Average18%
  • Poor12%
  • Terrible11%
Travellers talk about
“main line”(12 reviews)
“delmonico”(11 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
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Offers from Hilton Philadelphia City Avenue
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Philadelphia City Avenue
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (943)
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21 - 25 of 916 reviews
Reviewed 6 February 2018

St. Joseph's visit for my daughter. We needed a place close to the school that served a good breakfast. The showers were wonderful, we slept well, rooms were quiet, and breakfast in The morning was very good.More

Review collected in partnership with Hilton Hotels & Resorts
Thank jayme m
Response from Wayne S, General Manager at Hilton Philadelphia City AvenueResponded 10 February 2018

Thank you for taking time to publish this survey. I appreciate your comments about the our hotel. The focus for our the Team Member at the Hilton Philadelphia City Avenue is to deliver memorable experience for all our guest, and it looks like we accomplished...More

Reviewed 1 February 2018

Staff is helpful and friendly. Rooms are not vey clean . Housekeeping does not respond to requests. The facility is nice on the ground floor. The wedding that we attended there was excellent. Both food and staff were fabulous.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Sarah B
Response from Wayne S, General Manager at Hilton Philadelphia City AvenueResponded 2 February 2018

Thank you for taking the time to write this review. I am sorry that your requests were not met. I have sat down with my Director of Front Services, and the Director of Housekeeping to fine out where the disconnect happened, and put processes in...More

Reviewed 30 January 2018

Stayed for business. Check-in was smooth, but I tried to check in using the Hilton app and it still told me I had to stop at the front desk. Digital key did not work at all, which was disappointing. Staff were very courteous. Room was...More

1  Thank KRtrumpet182
Response from Wayne S, General Manager at Hilton Philadelphia City AvenueResponded 2 February 2018

Thank you for taking the time to write this review. It is nice to see so many things you enjoyed about our hotel. We work very hard to ensure that all our guest enjoy their stay. The incident that happen during your stay with was...More

Reviewed 23 January 2018

Great hotel, courteous staff. Hotel is very clean. I was able to check in A little earlier which was great because we arrived sooner than expected. The staff was very polite and my check in was seamless.More

Review collected in partnership with Hilton Hotels & Resorts
Thank an2neav
Response from Wayne S, General Manager at Hilton Philadelphia City AvenueResponded 30 January 2018

Thank you for taking the time to write this review. It is always wonderful to read a review that points out all the great experiences that a guest's has during their stay at the Hilton Philadelphia City Avenue. The comments that are written in your...More

Reviewed 23 January 2018

From the moment I stepped into the property I was greeted with respect and was assured that my needs and safety was understood. The young lady and the manager on duty made me feel as if the truly cared. Just on their treatment alone will...More

Review collected in partnership with Hilton Hotels & Resorts
Thank charlenw2018
Response from Wayne S, General Manager at Hilton Philadelphia City AvenueResponded 30 January 2018

Thank you for taking the time to write this wonderful review. At the Hilton Philadelphia City Avenue our goal is to make all our guests feel welcome when walking through our doors. We like to create true individual experiences for our guests, and I am...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
US$161 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Green Hotel in Philadelphia
#22 Luxury Hotel in Philadelphia
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$161 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Green Hotel in Philadelphia
#22 Luxury Hotel in Philadelphia
Room types
Non-Smoking Rooms, Suites
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Traveller (123)
Room & Suite (89)
Dining (14)
Pool & Beach (3)
Business Centre & Event Rooms (10)
Questions & Answers
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jd1760
9 March 2018|
AnswerShow all 2 answers
Response from Nuha R | Reviewed this property |
I wasn't charge for internet. Maybe because I was an hhonor member. I don't know! The coffee maker was tiny and I didn't use it. No refrigerator and no microwave.
0
Votes
jd1760
9 March 2018|
Answer
Response from allthegirls2014 | Reviewed this property |
Internet was free...the coffee maker was a Keurig-type. I am not sure I had a refrigerator or microwave in our room.
0
Votes
Vmfisher73
7 February 2018|
AnswerShow all 3 answers
Response from Wayne S | Property representative |
I am sorry we do not have a shuttle. I would suggest to use uber or lift. They will be half the cost of a taxi. I hope this helps.
0
Votes
Room Tips
"Water view is best"
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"Parking is not good"
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"Get onto a higher floor with a city view"
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"Choose the rooms at the far end of the hallway; they are larger and offer a view of the Philadelphia skyline"
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