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Embassy Suites by Hilton Philadelphia Airport

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1,460 Reviews from our TripAdvisor Community

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Showing 1,443: English reviews
Lee's Summit, Missouri
Reviewed 30 June 2016 via mobile

...this hotel has been a breath of fresh air. From check in to complimentary happy hour to employees who smile and make small talk in the hall, they make you feel welcome. We regularly stay at Embassy Suites when we travel. We like the suite format for our family, and there is a level of familiarity and consistent format that...

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Helpful?
Thank kcworkingmom
AliciaJoh, Assistant General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Dear kcworkingmom: Thank you for taking the time to review our hotel. It was a pleasure to have you and your family stay with us! I am so pleased to hear that you had such positive interactions with our staff, and I will be sure to recognize Joi and our F&B Manager for providing such exceptional service. This is indicative...

Philadelphia, Pennsylvania
Reviewed 29 June 2016

Big rooms and good service from the check in personell. Nice and quick shuttle bus to and from the airport. Quite dark in the area around the elevators due to black floors. Recently refurbished, but not enough lights for my taste. Cleaning in my room far from what should be normal. Ketchup splatters on the table from earlier guests was...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank frankrN6773EW
AliciaJoh, General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Dear frankrN6773EW: Thank you for taking the time to write a review of your recent stay. While I am pleased to see that you had positive interactions with our front desk, I am disappointed to see that your room was not up to standards. Please allow me to apologize for this, and I will make no excuses. It is clear...

Chicago, United States
Reviewed 27 June 2016

The staff was very kind and provided great customer service. Due to poor weather conditions and a canceled flight, a colleague and I stayed at the Embassy Suites because it was close to the airport. I arrived at the hotel upset due to my canceled flight, however the staff, restaurant, bar and clean hotel room helped brighten my day. I...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jasmin C
AliciaJoh, Assistant General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Dear Jasmin C: Thank you for writing a review of your stay with us. We are so delighted to see that you had such a wonderful stay despite your delayed travel arrangements, and that you received great customer service while here with us. We certainly look forward to having you stay with us again upon your next visit to Philadelphia!...

Denver, United States
Reviewed 27 June 2016

For an airport hotel this property is fantastic for late night arrivals or early morning departures. Very clean property, great rooms, extremely friendly staff and convenient to the airport. My partner and I arrived at separate times due to travel arrangements and they were more than happy to send the shuttle at 2 a.m. to retrieve him from the airport.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Bobby N
AliciaJoh, Assistant General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Dear Bobby N: We appreciate you taking the time to review our hotel. I am pleased to see that you found your room accommodations satisfactory, and that you enjoyed your interactions with our friendly staff. It is our hopes that you will stay with us again should your travels bring you back to Philadelphia. Warm Regards, Alicia J

State College, Pennsylvania
Reviewed 27 June 2016

I frequently stay at Embassy's - the cocktail hour is great, this one was very good but there were lots of people, not sure if there was a big meeting or convention but this was busy. One of the management team who was walking around asked me if I wanted a refill on the very good merlot and went to...

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Helpful?
Thank Alexnana1
AliciaJoh, Assistant General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Dear Alexnana1: Thank you for completing a review of our hotel. I am pleased to see that you enjoyed our courteous and attentive service, and that you found our wifi and amenities to be convenient to your needs. I will share your comments regarding breakfast with our F&B leaders so that we do not continue to inconvenience our guests. Thank...

New Jersey
Reviewed 27 June 2016

We take a monthly adventure, as our five year daughter calls it to do... nothing; well really as little as possible. Our requirements are, finding a good location, lodging with an indoor pool, close to local attractions and an onsite restaurant. The Embassy Suites at the airport more than fit the bill! This was one of our best outings with...

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Helpful?
Thank tmac54
AliciaJoh, Assistant General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Dear tmac54: Thank you for taking the time to complete a review of your stay with us. First, allow me to apologize for the poor communication you received from our staff regarding the business center. I will share your comments with the staff so that we can retrain on how to better assist guests with their printing needs. I am...

Waterlloville, United Kingdom
Reviewed 26 June 2016

This hotel is very good, pick up (on calling) from Philadelphia Airport, and only a few minutes drive to the hotel. Room size very good and excellent digital check in option. Breakfast yummy with great choice, and fitness room and swimming pool good. A 15 minute walk down the road (with sidewalks !), and also on the hotel shuttle if...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Tanya C
AliciaJoh, Assistant General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Dear Tanya C: We appreciate you taking the time to write a review of our hotel. It was such a pleasure to have you stay with us. I am so pleased to hear that you had such positive experiences, and that you found our location to be convenience and that all of our amenities met your needs. It is our...

Chicago, Illinois
Reviewed 23 June 2016

The customer service at this hotel was top notch. Friendly and efficient. The only reason I'm not giving it a 5 out of 5 was that the rooms are starting to show their age a bit. My room had a huge stain on the carpet in the living room area. Didn't bother me, but makes me think the hotel overall...

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Helpful?
Thank kravmaguffin
AliciaJoh, Assistant General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Dear kravmaguffin: Thank you for taking the time to share your experience from your recent stay with us. It was a pleasure to have you stay with us. I am so pleased to see that our staff was able to provide you with exceptional service! Please know that I will share your feedback with our staff as a testament of...

Highland, Michigan
Reviewed 22 June 2016

The service was excellent. I enjoyed the evening reception along with the daily infused water my only complaint is the room smelled of smoke. The staff tried to accommodate to switch to new room but that smelled the same as well. Location was excellent for my event

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank traverler8624
AliciaJoh, Assistant General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Dear traverler8624: Thank you for taking the time to review our hotel! I am pleased to see that you had an enjoyable stay with us overall, and that our staff was able to provide you with excellent service. I would like to apologize for the condition of your guest suite. I can certainly understand how uncomfortable your night must have...

Philadelphia, Pennsylvania
Reviewed 22 June 2016

Had a great time. Breakfast was delicious. It was very easy to check in and check out. Service was great I wish I could have stayed longer than the weekend. My kids or myself did not get a chance to get in the pool.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 69darlenes
AliciaJoh, Assistant General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Dear 69darlenes: Thank you for taking a moment to share your experience. I am happy to see that you enjoyed our delicious breakfast and great service. We look forward to welcoming you back to our hotel in the not too distant future. Safe travels! Warm Regards, Alicia J

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The stunning accommodations at the Embassy Suites Philadelphia - Airport hotel are designed for your comfort. Unwind in the lush, tranquil atmosphere of the open-air atrium after a long day of business or leisure in Philadelphia during the Evening Reception*, featuring complimentary drinks and snacks. Enjoy a free cooked-to-order breakfast in the hotel's atrium, and additional on-site services such as a modern fitness center and an indoor pool. This hotel is less than a mile from the airport. ... more   less 

Additional Information about Embassy Suites by Hilton Philadelphia Airport

Address: 9000 Bartram Avenue, Philadelphia, PA 19153
Region: United States > Pennsylvania > Philadelphia
Price Range: $204 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Philadelphia Airport 3.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Embassy Suites Philadelphia
Philadelphia Embassy Suites
Hotel Style:
#23 Romantic Hotel in Philadelphia
#48 Business Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Philadelphia Airport staff and other travellers.
15 questions
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over a year ago
Pawtucket, Rhode Island
over a year ago
Willow Grove, Pennsylvania
over a year ago
Mechanicsville, Maryland
over a year ago

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Questions? Get answers from Embassy Suites by Hilton Philadelphia Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer the little alcoves off the main corridor since it minimizes anyone walking by my door/window and offers more privacy.”
 of 5 bubbles 754caroled, 4 Feb 2017 | Read review
“great reception each evening and free breakfast”
 of 5 bubbles S8822XTsusanr, 1 Feb 2017 | Read review
“choose a room away from elevators to minimize noise, but noise is not a real issue.”
 of 5 bubbles 958edwardh, 17 Jan 2017 | Read review
“It's far enough from the airport that I don't think you have to worry about aircraft noise but it is just a short ride to the terminals.”
 of 5 bubbles AbenakiW, 13 Jan 2017 | Read review
“Full beds are tight for two people. Third floor rooms were quiet.”
 of 5 bubbles adelta26, 7 Jan 2017 | Read review
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