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What is Travellers’ Choice?
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About
#10 of 97 hotels in Philadelphia
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
Delta Hotel by Marriott Philadelphia Airport offers newly renovated rooms and suites, a complimentary airport shuttle, a market for grab-and-go items, a bar/lounge, a fitness center and unique event venues for your Pennsylvania visit.
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Property amenities
Paid private parking on-site
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Free airport transportation
Business Centre with Internet Access
Secured parking
Free wifi in the business centre
Paid wifi
Breakfast available
Complimentary Instant Coffee
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, French, Spanish, Arabic
Location
Contact
500 Stevens Dr, Philadelphia, PA 19113-1610
Getting there
Car HireSee all Philadelphia car hire
442Reviews3Q+A42Room tips
Reviews
Traveller rating
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Most Recent
Booked Jr. Suite for overnight stay. Wanted to stay overnight to pick up my college kid from Philly airport for 12:30 am arrival. Checked in using mobile app and requested at least 4 towels for 3 persons in room. Didn’t arrive at hotel until 10pm. Upon arrival in room, noted a lingering odor. Thought turning on fan /ventilation would take care of it. Then saw only 2 towels in bathroom. We were going to use pull out count. after picking up daughter from airport. But no linens found in closet for pull out couch. Had to call front desk for those basic items . Furthermore, Carpet had big stains, greasy tv remote control, fingerprint marks on light switch by bedside. Went to airport after midnight and returned at 1:00 am. Ready to finally wind down and sleep. Pulled out sofa bed , and knew immediately the lingering smell was feces. The mattress was badly stained with it. Notified front desk. They offered to move us to different room. Initially agreed. Packed our bags and our family decided to leave . We weren’t confident in the cleanliness of this hotel. We notified staff at front desk that we’re leaving and doing our 2 hour drive home at 2am . The property didn’t charge my credit card , but only after firmly demanding my Full money back. Hotel Manager contacted me the next day after I sent photos and complained of the “stay”. She apologized and wanted to compensate us with extra Marriott points for the aggravation . She didn’t come through . Dare I say lie? …
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nadira Spriggs, Guest Services / Front Office at Delta Hotel Philadelphia Airport
Responded yesterday
Dear shopgr171, I recognize your time is valuable and appreciate the feedback you have taken the time to provide during your stay with us. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. This is below our standard here at the Delta Hotel by Marriott. You're very important to us as our guest. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver. I am asking that you reach out to me directly if you decide too. Sincerely, Nadira Spriggs Director of Operations nadira.spriggs@deltahotelphiladelphiaairport.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The stay was great. Excellent service from Janice in the restaurant. Her recommendations were perfect, especially the skrewball martini. Front desk staff was very helpful and Pam the driver was exceptional. Thank you Team!!!
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The person who was checking us in was unprecedented in my opinion. I asked to add my Bonvoy to reservation and he said “ you booked via 3rd party abd we don’t allow double dipping” - rude, sir. Hotel was fine. Bed was okay. Remote did not have lights on - but overall onay
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Carl Brown, General Manager at Delta Hotel Philadelphia Airport
Responded 1 week ago
Natasha, Thank you for being my guest. Your feedback is very valuable and allows us to celebrate our success and improve our areas of opportunity. I offer you my sincere apology for the lack of empathy displayed by my team and will use this as an opportunity for us to improve. Should you have any further questions or concerns, please do not hesitate to contact me .
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We did the park & stay option prior to our week long departure to Mexico. The hotel was very comfortable and lovely. Easy to get to, right off of I95. Stayed Sunday and took the 4AM shuttle they offer to the airport. Our car was secure in the lot while we were away (remember to get your parking ticket validated). Just call the hotel when, upon arrival back, & tell them what door you are located at. Big thanks to “T” who was our driver coming & returning…he was a delight! I highly recommend this hotel for a comfortable stay, with car storage option.
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Date of stay: March 2023Trip type: Travelled with friends
Room Tip: Parking lot is gated and well lite.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The staff and hotel was very accommodating for a school trip of 40 students. Emad was helpful and friendly for the private breakfast. Overall, we were happy with how much the hotel catered to the group of teens and would recommend other schools to use this for a sport trip / school trip.
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Nicole at the Delta took about 10 seconds to make me feel welcome. And although I arrived on short notice due to flight cancelations she made sure to get me comfortable. She even ensured I had a way to deal with my luggage and some thing to do while I waited for my flights out…including food recommendations! Hotel room was excellent, well appointed with enough power to get me charged up for the next leg of my trip. Thank you Nicole and Delta Hotels
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Clean, modern, comfortable room. The most friendly and helpful staff I have ever encountered. From the van driver to the restaurant staff to the front desk they do everything they can for you. A perfect stay if you travel in or out of PHL.
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Date of stay: March 2023Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Don't let low rates fool you. They are careless on charges to cards. Had a double charge for incidenals. It's been over a week, and I have only received one charge back. They acted like it wasn't a big deal. The restaurant prices are outrageous for mediocre frozen food. $9 for a bottle of domestic beer! Rooms are decent, but the walls are very thin. Pantry price examples are Ramen noodle bowl that sells for $2 at Walmart is $8 there, and chef boyardee can is $4. Doordash is really your only option, and that's another story. No restaurant decently close, and remember, this is Philadelphia. Honestly stayed in another hotel in the area and had similar issues. A coworkers card was charged $126 for something there and the hotel said the didn't know why. There answer was give it 10 day and check back . So evidently, most hotels in the airport area are crooked. Should have payed attention to the reviews and stayed farther out.…
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Carl Brown, General Manager at Delta Hotel Philadelphia Airport
Responded 2 weeks ago
BillyW69, Thank you for being my guest. Our mission is to deliver excellent service that exceeds every guest expectation. I am very sorry to hear that we fell short of this. Your feedback has been received and I will be certain to address this with our property team. We will continue to improve ourselves daily to be worthy of another opportunity to deliver. Please let me know if there is anything I can do to redeem ourselves. I look forward to a discussion offline.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After getting booked at a different hotel from an airline, we had to move here because that place was so bad. This hotel was like an oasis in the desert! Terrific check-in experience. Nice bright lobby. Room was clean and comfortable. Will definitely stay here again. Seems like this is the best BonVoy property near the Philadelphia airport.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Tonya just did a great job overall, can’t complain about her performance in any aspect. She sang, “ I just want you close Where you can stay forever You can be sure That it will only get better You and me together Through the days and nights I don't worry 'cause Everything's gonna be alright People keep talking, they can say what they like But all I know is everything's gonna be alright No one, no one, no one Can get in the way of what I'm feeling No one, no one, no one Can get in the way of what I feel for you, you, you Can get in the way of what I feel for you” before I went to bed every night
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$121 - US$163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance philadelphia airport hotel philadelphia, philadelphia renaissance
FORMERLY KNOWN AS
Renaissance Philadelphia Airport Hotel
LOCATION
United StatesPennsylvaniaPhiladelphia
NUMBER OF ROOMS
348
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Claim Your ListingDELTA HOTEL PHILADELPHIA AIRPORT: UPDATED 2023 Reviews, Price Comparison and 130 Photos (PA) - Tripadvisor
Frequently Asked Questions about Delta Hotel Philadelphia Airport
Which popular attractions are close to Delta Hotel Philadelphia Airport?
Nearby attractions include Harrah's Philadelphia (6.7 km), Simeone Foundation Automotive Museum (5.9 km), and John Heinz National Wildlife Refuge at Tinicum (2.6 km).
What are some of the property amenities at Delta Hotel Philadelphia Airport?
Some of the more popular amenities offered include a lounge, a fitness centre, and airport transportation.
Which room amenities are available at Delta Hotel Philadelphia Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Delta Hotel Philadelphia Airport?
Guests can enjoy a lounge, breakfast, and free instant coffee during their stay.
Is parking available at Delta Hotel Philadelphia Airport?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Delta Hotel Philadelphia Airport?
Conveniently located restaurants include Original Clam Tavern, Stinger's Waterfront, and Erin Pub.
Are there opportunities to exercise at Delta Hotel Philadelphia Airport?
Yes, guests have access to a fitness centre during their stay.
Does Delta Hotel Philadelphia Airport have an airport shuttle?
Yes, Delta Hotel Philadelphia Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Delta Hotel Philadelphia Airport have airport transportation?
Yes, Delta Hotel Philadelphia Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Delta Hotel Philadelphia Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Delta Hotel Philadelphia Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.