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Renaissance Philadelphia Airport Hotel

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Renaissance Philadelphia Airport Hotel
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564 Reviews from our TripAdvisor Community

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Showing 558: English reviews
Shelburne
Reviewed yesterday NEWvia mobile

Clean hotel, easy on line check in and out. Comfortable bed and friendly staff. My only complaint was no hot tub which really would have been nice after a long flight. We would stay here for a layover again.

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Helpful?
Thank marcia827
Pembroke Pines, Florida
Reviewed 2 days ago NEW

I checked in Saturday afternoon and it was a pleasant experience seeing the staff! It's always a pleasure to see Patrick Ossel at the front desk. He is a fixture here...and he will make sure your stay is 5 stars. The Lobby and bar area are beautiful plus fully decorated for the Holidays. I had drinks and late dinner at...

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Helpful?
Thank david b
New Providence, New Jersey
Reviewed 3 days ago NEW

I have been to other Renaissance properties and have seen better. I believe this brand is in a higher tier among all the brands that Marriott carries. I am a Marriott fan. I enjoy staying at Marriott properties and got my gold status. Having stayed at other Marriott properties and having had wonderful experience, I immediately made a reservation at...

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Helpful?
Thank BHUANG69
New York City
Reviewed 5 days ago NEW

The sculpture and décor of the lobby tells you you're in a very special place. The decorating here is akin to being inn a museum-fascinating pieces everywhere you turn. Although this hotel is a bit hard to find, it's well worth a few wrong turns. Incredible value for a top-notch room (although a refrigerator in the room would be nice)....

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Helpful?
Thank Travelweb
Management response:

What a beautiful description of our hotel! Thank you for taking the time to let us know how much you enjoyed your visit with us here at the Renaissance Philadelphia Airport Hotel. We are very happy to see that you’ve highlighted our affordable rates and superb service. We would love to welcome you back again.

Brigantine, New Jersey
Reviewed 5 days ago NEW

This is a very easy hotel to enjoy, as the lobby is beautiful and the staff is wonderful. The hotel is a bit outdated, but they have done a nice job updating the rooms and common areas. Our room was huge, with a view of the water and trees out front. It's a little tricky when driving here, but my...

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Helpful?
Thank Denise H
Management response:

Thank you for your review and please accept our apologies if any noise disruptions from other guests prevented you from enjoying a 5-star experience with us. We always value the feedback that our guests are able to provide and are grateful for the insights that you’ve shared for us. We regret if our hotel didn’t quite live up to all...

Reviewed 1 week ago via mobile

I stayed at the hotel for a babymoon with my husband. Upon arrival it was fast check in, workers we're really nice, they offered me a room at ground level so I wouldn't have to take the time elevator, which was very helpful. There was a lot of noise coming from the ground level though due to the pool. Regardless...

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Helpful?
Thank Janel C
Management response:

Dear Janel C, Your feedback on your stay is greatly appreciated. I assure you that a thorough investigation is done by our in-house team along with certified contracted professionals whenever a claim such as this is brought to our attention. Your review will be shared with the rest of our management team and follow up will be done immediately. I...

Allentown, Pennsylvania
Reviewed 2 weeks ago

Great staff. Great location. Easy shuttle service. First time we stayed here, we usually stay at another property when flying. The Renaissance was closer and much easier to use. Highly recommended. Room was comfortable and clean. No complaints.

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Helpful?
Thank Ken789
Harleysville, PA
Reviewed 2 weeks ago

This hotel is 5 minutes away from the airport, with frequent shuttle service. Last year, they did a nice renovation to the lobby, and the bar and restaurant too, so it's very inviting space to hang out. The concierge service during the week (closed on the weekends) is great, with plenty of seating to relax, and ample food and beverage...

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Helpful?
Thank jruth
Blaine, MN
Reviewed 2 weeks ago

You know it isn't going to be a good hotel experience when you consistently have to wait 30 minutes for the airport shuttle to pick you up or drop you off...and you see the competitors shuttles circle you twice before the Renaissance bus shows up. My concerns were soon validated with my stay. The only worse part was calling the...

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Helpful?
Thank LandofHopesandDreams
Management response:

Dear LandofHopesandDreams, I'm truly disappointed to hear about the issues you faced during your stay. The experience you described is not one we hope to deliver to our guests and I'm saddened that we did not meet your expectations. I can assure you that we are currently going through a transition to improve all areas of our service. I will...

Reviewed 2 weeks ago via mobile

I have stayed at this hotel numerous times for business trips the past several years but it is going downhill. Check-in was pleasant as I was treated very nicely by the gentleman that checked me in. The hotel furnishings and decor are outdated on the guest room floors. The major disappointment was the concierge lounge. I was told at check-in...

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Helpful?
Thank David A
Management response:

Dear David A, Thank you for your feedback and for being a loyal Renaissance guest when visiting Philadelphia! Our Front Office team will be pleased to know that they made a great impression on you throughout your stay. They take great pride in creating a pleasant experience and it's wonderful to hear that their efforts had a positive impact on...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Sanctuary
The Sanctuary
Cuisines: American
No photo provided
Trophies Lounge
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Renaissance Philadelphia Airport Hotel

Address: 500 Stevens Dr, Philadelphia, PA 19113-1610
Region: United States > Pennsylvania > Philadelphia
Price Range: $135 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Philadelphia Airport Hotel 3.5*
Number of rooms: 351
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Also Known As:
Renaissance Philadelphia Airport Hotel Philadelphia
Philadelphia Renaissance
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Philadelphia Airport Hotel staff and other travellers.
6 questions
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atlantic city, new jersey
2 months ago
Kingston, Pennsylvania
Warminster, United States
over a year ago

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Questions? Get answers from Renaissance Philadelphia Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The main corridor is a circle so no room is too far from the elevators.”
 of 5 bubbles Ken789, 19 Nov 2016 | Read review
“Don't stay here”
 of 5 bubbles LandofHopesandDreams, 19 Nov 2016 | Read review
“5th floor, balcony, suites, great rooms.”
 of 5 bubbles matiyc2014, 31 Oct 2016 | Read review
“Avoid rooms that open up to the pool area”
 of 5 bubbles GEOFFS3, 25 Oct 2016 | Read review
“Sorry, have to tips for this hotel”
 of 5 bubbles AAHou, 18 Oct 2016 | Read review
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