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Renaissance Philadelphia Airport Hotel

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Renaissance Philadelphia Airport Hotel
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585 Reviews from our TripAdvisor Community

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Showing 578: English reviews
Salisbury, Maryland
Reviewed 3 days ago NEWvia mobile

We stayed here as a park and fly. The rooms are a bit dated but clean. The front desk staff were very friendly and helpful. The shuttles are quick, and it's so close to the airport. When you call for a pick up its about a 15 min wait. Car is parked outside in parking lot, but I like to...

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Helpful?
Thank BeachBum41365
Mississauga, ON
Reviewed 3 days ago NEW

We had read the reviews prior to booking but chose this location as is very close to airport. The rooms are slightly tired but lobby is very nice. Seemed like only one elevator was working during our stay and it was a little slow. Very comfortable mattress and linens on the bed. Beautiful indoor pool area. The pool temp. was...

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Thank stargazer87
Altoona, Pennsylvania, United States
Reviewed 3 days ago NEW

This hotel has its moments. The staff were all very nice. They were very accommodating when it came to my booking mistake, and fortunately i was able to stay in my same room for two days. They also had the shuttle service that took me to my office which was great. My room was huge and very comfortable. The only...

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Thank Eric C
Cape May Court House, New Jersey, United States
Reviewed 1 week ago NEW

This is the third time we have used this hotel for pre flight. Check in was phenomenal. Agent was over accommodating. Room was clean and ample, restaurant is good for bar food. The shuttle is almost the best part very timely, friendly and close enough to airport

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Helpful?
Thank Phil B
Management response:

Phil, your glowing review made our day. We’re happy you found our shuttle to be so convenient. I also appreciate you noting how accommodating the front desk agent was at check-in. Our staff takes great pride in providing friendly, outstanding service. We look forward to seeing you again at the Renaissance Philadelphia Airport Hotel.

Toluca Mex
Reviewed 1 week ago

Stayed here for 3 days during a visit to the City. The hotel is close to the airport, kind of far from Phily; and I booked because of the free parking. I was upgraded to a Suite but it had issues with heather. I reported the issues and these were corrected the first night. Overall the suite was roomy but...

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Thank Blur_78
Management response:

Thank you for your review. We’re glad to know that the issues with the heater in your room were corrected the first night. Our staff works tirelessly to provide a comfortable stay at our location. Please accept our apologies that you found your room to be lacking certain amenities. We’re glad you were able to use your Marriott Gold Membership...

Gibsonia, Pennsylvania
Reviewed 1 week ago

My family recently was stranded in Philly overnight due to weather so we elected to stay at the Renaissance. I had no time to research the hotel but since it was within the Marriot Rennaissance chain I felt confident in booking. However, I found the hotel was in need of updating. This hotel is tired and worn out. The carpet...

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Thank Lucy3333
Management response:

Thank you for your detailed review of our hotel. We’re sorry to know that our hotel didn’t measure up to your standards. Your kind words about our food and staff are greatly appreciated. We apologize for any inconvenience you experienced. We take our guest reviews seriously, and are always seeking ways to improve. We do hope you will reconsider staying...

Montreal, Canada
Reviewed 1 week ago

Beautiful lobby and clean and comfortable rooms The staff at reception were super nice and courteous. We had a one night layover on our way home from our holidays and needed a place to get some zzz.This place exceeded our expectations. They had a free shuttle service to and from the airport and they are located very close to the...

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Helpful?
Thank ViTAST2014
Management response:

We’re pleased to know that we exceeded your expectations! We appreciate your kind words about our wonderful staff. They are always ready to provide excellent service. I’m glad that you enjoyed the convenience of our free shuttle to and from the airport. I’m sorry if you were disappointed about the WiFi and breakfast not being included, but we’re glad that...

Reviewed 1 week ago

My husband and I stayed at the Renaissance Hotel to attend the Cowboys-Eagles game and were extremely disappointed. We are frequent travelers (we travel 100% of the time) and stay at many Marriott brand (including Renaissance) hotels. When we arrived at the hotel, we had to park extremely far away and unfortunately there was no option for valet. Upon checking...

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Helpful?
Thank Kristina S
Management response:

Kristina, thank you so much for taking the time to write this review for us. We’re truly sorry that you found our hotel to be below your standards. We appreciate your kind words about our staff. We strive to make sure that our guests are satisfied with us. I will share your review with our team as we are always...

Reviewed 1 week ago via mobile

Stayed here when my flight was delayed and had a 14 hour layover. The hotel is a little outdated and could really use some upgrades. It's also very close to the airport but really nothing else. But really, it served its purpose of having a clean, warm bed and place to shower when I really needed it. It also saved...

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Thank Natasha W
Management response:

We appreciate your review, Natasha. We’re very happy to have provided you with a comfortable place to sleep in between flights. We hope to have you back at the Renaissance Philadelphia Airport Hotel next time you’re in the area.

Wyomissing, Pennsylvania
Reviewed 3 weeks ago

Stayed here prior to a trip to FL and was warmly greeted by Patrick. Our room was beautiful and immaculately clean. Nice drinks and an appetizer at the bar--great shuttle service to and from airport. Could not have been more flawless! Highly recommend...

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Helpful?
Thank annehassel
Management response:

Thank you kindly for your feedback about our hotel. Patrick is always at the top of his game. We’re so happy that you found your room to be beautiful and clean. And we’re pleased that the drinks and appetizers at our bar were to your liking. We appreciate the recommendation and look forward to having you back at the Renaissance...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Sanctuary
The Sanctuary
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
We're located just one mile from PHL Airport, and we offer a free hotel shuttle service; Philadelphia's bustling downtown district is a short trip away, as are Lincoln Financial Field and Wells Fargo Center. Well-appointed accommodations offer plush bedding, room service, marble bathrooms, and comfortable workspaces. Book one of our deluxe hotel suites for added luxury during your Philadelphia visit. The recently refurbished Grand Ballroom venue is our hotel's most impressive function room, and can accommodate up to 800 guests. We also offer delicious American dining at The Sanctuary and Dorsey's, our signature hotel restaurants. Whether you're here for work or for play, we look forward to your visit at the Renaissance Philadelphia Airport Hotel. ... more   less 

Additional Information about Renaissance Philadelphia Airport Hotel

Address: 500 Stevens Dr, Philadelphia, PA 19113-1610
Region: United States > Pennsylvania > Philadelphia
Price Range: $134 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Philadelphia Airport Hotel 3.5*
Number of rooms: 351
Reservation Options:
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Also Known As:
Renaissance Philadelphia Airport Hotel Philadelphia
Philadelphia Renaissance
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Philadelphia Airport Hotel staff and other travellers.
7 questions
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Questions? Get answers from Renaissance Philadelphia Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“free wifi if Marriott rewards members...”
 of 5 bubbles annehassel, 2 Jan 2017 | Read review
“High floors away from the pool area”
 of 5 bubbles ScottyM796, 1 Jan 2017 | Read review
“Great rooms, no views, it's an airport location.”
 of 5 bubbles 934GregM934, 14 Dec 2016 | Read review
“The main corridor is a circle so no room is too far from the elevators.”
 of 5 bubbles Ken789, 19 Nov 2016 | Read review
“Don't stay here”
 of 5 bubbles LandofHopesandDreams, 19 Nov 2016 | Read review
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