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Residence Inn West Orange

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Residence Inn West Orange
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231 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Savannah, Georgia
Reviewed 5 days ago NEW

A nice suites hotel in the Montclair area. There aren't a lot of options but the Residence Inn is reasonably priced, well located with a very friendly and helpful staff. The rooms / suites are standard issue but they are clean and well maintained. They have a full kitchen that is well stocked with silverware. plates and cooking tools. There...

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Helpful?
Thank soundsource
Lori H, General Manager at Residence Inn West Orange, responded to this review

Thank you for taking the time to review our hotel. We truly appreciate the effort and are so happy you enjoyed our location, services and staff. We do have a complimentary light food and beverage service until 7:30 Monday through Wednesday with complimentary beer and wine. We call it "The Mix". The bar is open for guests to purchase drinks,...

Trumbull, Connecticut
Reviewed 2 weeks ago

This is an all suites hotel. It's a bit dated but the service was excellent. I recently stayed 2 nights for a wedding and the cost was a bit expensive even with the group rate. The room however was very large and we had lots of room to spread out. Breakfast area is not quite sufficient enough for the size...

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Helpful?
Thank maisiemom
Lori H, General Manager at Residence Inn West Orange, responded to this review

Thank you for letting us know how your stay went. We truly appreciate all feedback as it helps us improve our guest experience. Hotel rates are based on how busy the hotel is and we do sell out almost every weekend. Wedding blocks do get a discount off of our regular weekend rates. Normally we do not have an issue...

Reviewed 2 weeks ago via mobile

The location is good for several event locations locally. It was very convenient for us who have relatives in Verona. The hotel itself looks & feels like an old converted nursing home, although the staff told us that it was built just 14 years ago as an intended hotel by the owners of the next door Manor Restaurant. Not sure...

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Helpful?
Thank Jonathan H
Lori H, General Manager at Residence Inn West Orange, responded to this review

Thank you for your review of your stay. We are sorry you did not like the décor of the hotel and understand everyone has different taste. The hotel was built to compliment elegance of The Manor next door, it is a custom build and truly unique to the Residence Inn brand. Thank you for your kind comments regarding our staff...

Oneonta, New York
Reviewed 2 weeks ago

This hotel was recommended by the people whose wedding we were attending. My wife and I were very happy with the size of the suite, with a large bed in one room, and a large kitchen/living room as the other room. This included a full refrigerator and stove. The staff was very friendly and helpful. And we were surprised by...

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Helpful?
Thank 546happytraveler
Lori H, General Manager at Residence Inn West Orange, responded to this review

Thank you for taking the time to let the traveling public know of your experience. We are so pleased you enjoyed the hotel and thank you for your business.

Honolulu
Reviewed 4 weeks ago

A drive through elegant wrought iron gates down the winding driveway leads to what looks like an elegant manse. And, inside the cozy decor, complete with hearth room/fireplace makes one feel at home. Rooms are all suites with full-sized refrigerator and dishwasher. Clean. Comfortable, but a tad soft, bed. Solid WiFi included. Bathrooms had separate dressing area and bath for...

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Helpful?
Thank Douglas W S
Lori H, General Manager at Residence Inn West Orange, responded to this review

Wow, your review made my day! Thank you so much for letting the traveling public know about your stay and our very special Residence Inn. We are so pleased you enjoyed it. Thank you for your business and we hope you will visit us again soon.

Reviewed 18 October 2016 via mobile

We booked a room at the Residence Inn since we were attending a wedding at The Manor in West Orange. Very convenient, just a walk across the parking lot to get to the venue. The room was clean and comfortable, with a king size bed and sleeper sofa in the sitting area. Kitchen had a full size fridge and dishwasher...

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Helpful?
Thank Nancy B
Lori H, General Manager at Residence Inn West Orange, responded to this review

Thank you for your wonderful review of our hotel and services. We truly appreciate the effort to let others know of your experience. We are thrilled you enjoyed the hotel. Thank you for your business.

Rockland, Maine
Reviewed 18 October 2016

Staff nice, Room good but noise from hall was excessive. When we checked in, were asked what time we wanted room service. Not only did not come at the time specified (9AM), had to call later in the afternoon as it appeared they had forgotten us. Breakfast was good but not great. There was a wedding going on that weekend...

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Helpful?
Thank kathy m
Lori H, General Manager at Residence Inn West Orange, responded to this review

Thank you for letting us know about the issue of not getting service when you wanted. We truly uses these as teachable moments that enable us to improve our service for all future guests. I apologize for the noise issue. We have a no tolerance policy for parties and disturbance and I am truly sorry you were disturbed. Thank you...

West Orange, New Jersey
Reviewed 9 October 2016

Friendly staff though bellhop to help bring luggage to room never appeared. Bathroom in 308 has a clunky ceiling fan that was really loud with a friendly spider dropping down from it to meet some other small insect on the floor. Breakfast was great but sausage patties are overcooked, hard but still taste good. Just orange marmalade? No other jam?...

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Helpful?
Thank elaineonion
Lori H, General Manager at Residence Inn West Orange, responded to this review

Thank you for taking the time to let us know how your stay went. I apologize about the noisy fan and thank you for letting us know so we can take care of it for a future guest. I also want to thank you for your insight on breakfast, we do have three kinds of jam, and if out they...

Morristown, New Jersey
Reviewed 8 October 2016 via mobile

My husband and I got married at The Manor last month and we and our guests stayed at the Residence Inn for two nights and we cannot say enough great things about the hotel and staff. From the very beginning Kimberly Todd (manager) made the wedding block process easy breezy and stress-free. She was extremely attentive to my emails and...

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Helpful?
Thank LorenMagnani
Rob F, Guest Relations Manager at Residence Inn West Orange, responded to this review

I'm extremely happy to hear that Kim and the hotel's staff made everything easy and stress free for you and your now husband on a big day for you! I will share your feedback with Kim, Pilar and the rest of the staff at the hotel. Thank you for your kind words.

Reviewed 6 October 2016

The staff is very friendly and helpful. The common areas of the hotel are very nice and well maintained, the rooms are getting tired and need a refresh. The Wifi signal was very week in my room which was on the first floor.

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Helpful?
Thank Criss F
Lori H, General Manager at Residence Inn West Orange, responded to this review

Dear Chriss, We are so sorry that you had an issue with our Wi-Fi signal. We actually added equipment and bandwidth this year so our guest would have a seamless connectivity. Thank you for letting us know so we can look into it. Thank you for your kind comments regarding our staff and public spaces and want you to know...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Banquet Room

Additional Information about Residence Inn West Orange

Address: 107 Prospect Avenue, West Orange, NJ 07052
Region: United States > New Jersey > West Orange
Price Range: $295 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn West Orange 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Residence Inn West Orange Hotel West Orange
West Orange Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn West Orange staff and other travellers.
3 questions
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so. California
Little Falls, New Jersey
over a year ago

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Questions? Get answers from Residence Inn West Orange staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the second floor near the front. It can be a long walk to rooms in the back of the hotel. there may be parking near those rooms.”
 of 5 bubbles soundsource, 1 Dec 2016 | Read review
“All the rooms seem good and suites are damn nice.”
 of 5 bubbles elaineonion, 9 Oct 2016 | Read review
“Not a hotel with a view”
 of 5 bubbles YolandaC214, 28 Jun 2016 | Read review
“We had a room facing the north side was perfect .”
 of 5 bubbles 4nathanz, 17 May 2016 | Read review
“All rooms seemed to be quite quiet even though this property is on a busy street.”
 of 5 bubbles 397TrishA, 10 Apr 2016 | Read review
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